Shipping

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Delivery and refund problem

Dear Ebay.I would like to ask for their help in getting the products, unfortunately I have not got the products ordered in the last months or hardly, or at all! And some of the sellers do not respond to the letters I write, open refund issues are ign...

Resolved! Need Advice on How to Package a Large Tent For Shipping

I have a large tent for which I need to figure out a way to package for shipping by either UPS or FEDEX ground. It will be shipped entirely within the USA. It will be shipped stowed in its regular canvas bag which when the tent is stowed, is a canvas...

still didnt get my item

Hello. Tell me, if I understand correctly, EBAY administration absolutely do not care whether the delivered-mail service goods to the buyer? 200 $ for me a significant loss, but most of all I was surprised by such a simple and unequivocal resolution,...

Offered full refund, buyer will not respond

Buyer complained item is not as listed and he was very unhappy. I offered full refund including shipping but buyer does not respond to my repeated offer. I wonder if he will return the item after using for a time with damage etc.

Seller says he shipped but status says paid/not shipped

Hi! Last week I bought a laptop, i was in a rush since i had to complete my thesis and my computer broke. I bought the laptop on Sunday 8th and contacted the seller saying I had a problem with my card and paid the next day at 5pm. He said there wasn'...

i need help with gsp

i am listing a technical reference book no advertising package size 9x8x2 1 lb 14 ozdomestic i entered free shipping and gsp programi think it will cost me 3.12 to ship domestic. what will it cost me to ship gsp? i am new to gsp please help

Will ebay ever fix the multi-shipping page?

When you go to the page to print multiple labels, there is a link at the top, asking, "How can we improve this page?"I have told them repeatedly, but they don't listen, so why have the link?That page is a mess. It takes 3 clicks per item to enter wei...

Resolved! tracking

Hi, can anyone give me advice on an item i sent with tracking to another country, the status of the tracking shows in transit from country of departure, but on destination country its shows delivered, but my buyer has opened case saying he hasnt rece...

hi when i print my postage lable money comes from my bank not paypal balance what can i do

i need to no what to do my bank accout is going dry why cant i charge my shipping label to paypal balance

What to do if buyer enters home address instead of business as requested.

Some large heavy items I ship via freight shipping, and it says in description to please provide business commercial address because residential is extra surcharge.I have buyers that constantly enter residential address and then it takes few days for...

Resolved! Global Shipping Program Questions

Hey there everybody.I have just started using the GSP and have a few question in mind I don't seem to be able to find the answers to. 1. When using the GSP, what US location do I specify? The GS center? Or the place from where the item is shipped to ...

returns

I try to return a cell phone that I got like 7 months ago and stop working without reason,and the cellar is not answering my messages and not way how to contact with ebay by online,very disappointed that ebay do not take responsibilities of businesse...

Resolved! Refund & return

I sold a model locomotive for $100.00, plus $9.00 for shipping. When it arrived, the buyer claimed it was broken & opened a return case. The next day Paypal gave him his money back. $109.00. Now he has the locomotive & all of his money.I contacted hi...

WHAT DO YOU DO * ???

I sold a item to a buyer, he paid I shipped WITH TRACKING number, the item tracking number says DELIVERED. The buyer now tells me he did not get the item and has opened up case against me and paypal is now holding my money. What am I to do, I shipped...

Over charged for shipping

I bought 5 items from a seller at the same time. I contacted him asking if he would combine the shipping, his response was "shipping is what it is" then proceeded to combine the shipping without refunding me any of the shipping cost. The total amount...