Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

When listing shipping weight keeps changing without any revise!

I have listed and sold on ebay hundred of items, so I am not new to this. The last couple of auctions I posted Kept changing the weight! Original listing had a weight of two pounds, when I checked my auctions it was listed as 3 OZ! So revised the auc...

Is my item arriving today ?

Hey! I have been following the shipping of my item. It came from the US and I live in Canada. As you can see on the picture the item is on the move from Mississauga (close to Toronto). The drive time between Montreal and Mississauga is approximately ...

USPS tracking stuck at "Shipping Label Created"

Sold 2 of the items on 1/3/18, created and paid shipping th same day, dropped it off at the local USPS secure box on 1/4/18. Both of the tracking # is still stuck at "Shipping Label Created", went to USPS and talked to the supervisor on 1/9/18, she s...

Expedited Shipping

I paid for expedited shipping from a seeler who says they are in colorado but item is coming out of pheonix I am in california the auction ended on Feb 7 I paid on the 8th but the package won't even be here until maybe friday the 16th.... how is that...

Digital fhoto frames

Hi! I received a product that was not workingAfter communicating with the seller, he promised to send a new oneA lot of time passed and I did not receive itNow the seller sends me the track number of the first order and claims that I received itAnd n...

Losing Faith in Package Arrival

One seller has begun to stink, I ordered an item from this seller on the 18th of January 2018 with theestimated shipping being 6 days I thought "Great my item will arrive in a week!" since UK sellers arevery fast that is why they are able to boast su...

How do i go about returning a item that is missing parts and also not as discribed

I received a package today for an auction that i won recently. In the title for the auction it said that everything was brand new and in the discription it said what the auction came with but wasnt very detailed. It also had picture's of what it was ...

A returned item was never refunded

Hi,My return case was closed by eBay and seller has not refunded my money for the returned item. eBay does not provide any means for me to contact eBay. Item had purchased was not new. I filed for a return. Eventually eBay sent me a return label. I r...

selling

how long does a seller have to ship a item ?

return - problem with the tracking status

Hi, I've bought laptop from USA by eBay GSP, item was defective so i returned it to seller. Package arrived to seller two days ago but ebay tracking status has not changed. I know the package arrived from fedex site. So why ebay is still showing the ...

Return amount for purchase made with a Ebay coupon

I applied an Ebay coupon to a purchase. In fulfilling my order, I paid with a credit card instead of PayPal. Seller sends me a product that is defective and agrees to a refund. I start the return/refund process through Ebay. It seems the Seller want ...

Global Shipping Program tracking

Hello. I hate global messing program. It is expensive, takes twice the time and then no one knows where my purchased item is. It is marked "delivered" - not to my city but neighbour city. I have no idea about who was the end courier to deliver it, an...

refund for item not received

my names are Regina Mijere i got a printer for seller who sent me a broken printer we have been charting not until December 7th 2017 when he sent me this: belowe help recover my money am unable to send any mail to him since its over 90 days and it wa...

Resolved! USPS First Class Package Service: What is the Amount Charged to Buyer for 14, 15 and 15.999 ounces?

For USPS First Class Package service, what is the amount charged to the buyer for 14, 15 and 15.999 ounce packages? Thanks in advance for your help!

Partial Refund Failed (I'm the Seller) - eBay and PayPal giving me ZERO help and directions

I sold an item on eBay last week. This morning the buyer requested a return due to item not matching description. With the buyer making this request I was given the option of full refund, partial refund, and messaging with the buyer. We messaged a co...