Shipping

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Resolved! Global Shipping Buyer Issue

Hi, just received my first and last Global Shipping package

USPS International Tracking

I recently mailed a parcel to England Express shipping (Customer paid) and advised by the Post Office a guaranteed delivery date. It arrived one week later than advised. USPS advertise that if not received by guarantee date shipping will be refunded....

Why am I getting international buyers when I choose US shipping only?

If my item lists US shipping only do I have to accept an offer from an international buyer?

Do I have to refund a buyer when they've broken the item I sent out to them?

Hi, Basically I'm having trouble with a buyer who bought a dress from in new condition, which came with tags which are extremely visible, and she's claiming that this dress has been worn a lot before as she somehow managed to break the zip off, and s...

I DIDN'T RECEIVE MY ITEM AND THE CASE IS CLOSED

Hi. I bought 2 Cds to the user Maxvalue0725 but because of the hurricane it got delayed and I didn't receive it. The seller tried to help me and we were communicating but Ebay closed the case and I couldn't talk to him anymore. When I search it says ...

Resolved! GLOBAL SHIPPING/USPS TRACKING ERROR???

I'm an American living in South Central Mexico. I've ordered quite a few items through the Global Shipping Program without any issues from USPS or DHL(the international carrier). Today, I noticed that I had an item marked by USPS as "Delivered." Havi...

Resolved! Seller refunded me and shipped me product...now wants it back. What do I do?

So, I purchased an item roughly October 20th that had an estimated delivery date ending in Oct 26. The item's page states that the seller ships next day. Oct 27 rolls around and I see via the USPS tracking that the shipping label has been created but...

Return Problem, Buyer Does Not Take The Package From Courrier!

Im checking the tracking information and It says "Attempt Delivery" for 14 days. He obviously not taking the item. In return detail, It says "It should have been delivered, you should be refunded by 3 November." Now It is 3 November and I dont know w...

At what point and under which circumstances are your funds withheld with returns

If a buyer issues a return request, is a hold put on funds immediately the moment you agree to the return, or are you given a certain amount of days to make good on the refund once the item arrives back to you without funds being held? Are funds only...

Resolved! Standard Shipping Request

Greetings All! I have a buyer that has hassled me about my shipping methodology (which were clearly stated). He says I can ship items using standard shipping for a lower cost (as opposed to priority). I discussed this with my post office, researched ...

Item not received case opened...what's next?

I sold an item to a buyer and shipped to address that came up when buying shipping through eBay. The tracking eventually showed the item as being "undeliverable" because "the address may be incorrect, incomplete, or illegible". I contacted the buyer,...

Buyer won't return card, claims he destroyed it.

I have had a dispute with a buyer of a very expensive card, claims there was a defect even though I have pictures proving other wise. I received a letter from ebay saying "For this reason, we've concluded that the best course of action is for the buy...

Item removed from Ebay but posted with Global Shipping Programme

I bought a Juul on here and I understand that this product breaches the ToS but I paid and it was marked as sent by the owner, then earlier today the item was removed by eBay. The thing that I want to know is will I still receive my order? Will it no...

Ebays 'buy postage label' and Shutl page not visible

Hi everyone,Suddenly on my ipad the 'print postage' screen has vanished. I was wondering if anyone else has experienced this? It has worked flawlessly for months. Ebay said it is loading their side, but it is not visible on my ipad at all. If anyone ...

Should I just send a refund before getting a defect even though the item was not returned?

Well once again eBay wants me to submit a refund without the item being returned. I had a buyer with a simple remorse return. I accepted but it looks like the buyer never sent it back. I am now getting the ebay message to respond to the return but of...