Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

USPS Closed June 19 Thursday

PO clerk brought this to my attention today. Thursday June 19 is Juneteenth. PO and government offices will be closed. Just a heads up.

Resolved! Postage Policies, and how to turn them off.

How and when did I sign up for something I would never have signed up for? I now somehow have 20+ different postage policies connected to my listings, when to the best of my knowledge I've never even saved any policies. And all I want to do is standa...

Resolved! ship to a secondary address?

I would like to drop ship an item to secondary address that is not on the check out form

Shipping cost more than what buyer paid

I recently sold two model kits. eBay charged the customer $10.12, but I had to pay $20.50 for the shipping label. This has never happened before. Has this happened to any other sellers? Is there a problem in eBay? Thanks.

Resolved! Never Received Ebay Authentication Center Item

So disappointed at ebay authentication service, it was shipped to them as mandated but didn't pass the SIZE inspection... When I first got the failed report (around 6/6), I was surprised it says the actual size is US 4 and it didn't match my listing ...

Tracking no longer automatically added

When buying a shipping label the tracking number was automatically added to the order and the order was marked as shipped. This is no longer working for me. Anyone else having this problem?

eBay Global Shipping Program Canceled My Rare Vinyl Purchase — Record Was “Disposed Of”

Hi, I live in Canada and recently purchased an extremely rare vinyl record from a U.S. seller through eBay. Everything was fine until it reached the Global Shipping Program (GSP) processing facility. To my shock, I received a notice from eBay saying ...

SELLING TO THIRD PARTY BUYERS

I have noted in the past and as of late that when I sell an item to a third party buyer it invariably arrives broken (?).I take extreme precautions in packaging since the majority of my items are fragile/breakable. My feedback will attest to this.One...

Packages seized by US Marshalls with EBay purchases postage saying there is no postage.

my post office is telling me that dropping off packages that are sure post can be dropped off a USPS ( they take sure post all day everyday!) which is combination carries like FedEx/USPS or UPS/USPS. eBay can’t make the rules how sure post work for I...

Shipping dimensions correct & have cost - but ebay charges a flat fee double the price?

I entered the dimensions and weight for my item - which should be. After measuring, the estimate I put in was actually larger and heavier and still calculated the cost of what it did. Amount is $4.84. Post auction, I go to print shipping, ebay gives ...

My order was shipped to my old address and I canShipping address is wrong need to change my address

How do I chage my address on my account?

July 2025 First Class postage increase?

Do we have any official word yet from eBay about whether the rates for the eBay Standard Envelope will go up with the 7/13/2025 Postal rate increase that effects First Class postage?I'm planning ahead for whether I need to make any price adjustments ...

Ebay shipping label being scanned as counterfeit by the Post Office

My package is being held due to a counterfeit label. I printed the label directly though Ebay, so I know that's not the case. The tracking # shows it's being held due to unpaid postage, but USPS informed me it's actually being held due to being count...

Resolved! I purchased a shipping label on ebay. The tracking says it is "counterfeit postage". Any experience?

Hey all. I have searched and seen this happen to maybe ONE other person with no real explanation. I purchased a shipping label on ebay. Popped it on the box, popped it in my mailbox to pick up (it was a small package). I do this all the time and have...

Resolved! Experience buying supplemental insurance via PirateShip or other shipping companies?

Sellers, The insurance value limit on the eBay shipping tab seems to top out at $5000 (USPS Priority). I am in need of about 5X that. The UPS limit is $50K for some overnight services, and I would like to use UPS via PirateShip for the shipping label...