Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Fedex Overcharging & Adding Weight to Package

Sold a comforter on March 30 for $29.99, and shipped it via FedEx on March 31st for $12.01. Package was 11 x 11 x 14 and weighted under 5 lbs. The package was delivered April 4th. On April 9th I got an e-mail saying FraudEx reported my package weighe...

Cost of USPS Ground Advantage shipping different today from yesterday

Yesterday, June 14th, through ebay shipping, I printed a USPS ground advantage shipping label for a 4 pound 10x10x8 package to zone 4. I paid $6.93. I even mentioned my surprise at how cheap it was to my helper. Today, June 15th, I needed a label for...

Return informed that it belongs to dangerous goods and refused to be accepted for transportation

My order was returned and sent back to the shipping company, but they refused to accept this damaged item as it is classified as dangerous goods. I want to know what to do, but I have sent countless emails to EIS without any response. Can anyone tell...

Shipping charges

Has Anyone experienced this? I sold a large picture and before I listed it I took it to my local UPS store to pack it, they finished it they measured in front of me and weighed it. It was 46"×56"×7" and weighed 27 lbs 8 oz, that how I listed it and s...

HOW TO GET REFUND FOR CANCELLED SHIPPING LABELS IF USPS DOES NOT REFUND.

I CANCELLED 3 SHIPPING LABELS I MISTAKENLY ORDERED ON E-BAY WHEN TRYING TO SHIP AN ITEM I SOLD. E-BAY SAYS IT MAY TAKE 21 DAYS FOR USPS TO APPROVE REFUND. WHAT HAPPENS IF THEY DON'T CREDIT MY ACCOUNT WITH THE AMOUNT? THE VIRTUAL ASSISTANT IS USELESS....

Resolved! Shipping for a chest of silver plate

I'm putting together a listing for a set of silver plate with a wood case and I'm trying to figure out the most cost effective shipping solution with tracking. I've been using USPS for nearly all my sales but for this it seems really pricey. The tota...

Shipping times

Most of my shipments go 1st class. I am getting feedback that deliveries are taking 10+ days with the worst 29 days. Is this happening to others?

Combined Shipping Profiles Help

I need some help, i'm trying to make a combined shipping rule but it's not working the way i wanted it to. I have two similar items in separate listings that I want to combine, i'm charging $6.99 shipping and i want it to make any additional items fr...

Resolved! UK person wants to buy but says the UK England is not available. How do I add it to my settings?

Ive sold to England in the past but I checked and I dont see the UK England in the list for the item I'm selling which is a vintage plane model.My settings show I'm set up to sell internationally.Ive gone thru all the other posts to see if Ive missed...

Shipping

I typically do a bubble wrapped box within a box for shipping. I am trying to use shredded paper as a filler within the box. I get so much junk email that I cross cut shred that I felt I could use it. Thoughts? No complaints from a customer yet.

USPS Closed June 19 Thursday

PO clerk brought this to my attention today. Thursday June 19 is Juneteenth. PO and government offices will be closed. Just a heads up.

Resolved! Postage Policies, and how to turn them off.

How and when did I sign up for something I would never have signed up for? I now somehow have 20+ different postage policies connected to my listings, when to the best of my knowledge I've never even saved any policies. And all I want to do is standa...

Resolved! ship to a secondary address?

I would like to drop ship an item to secondary address that is not on the check out form

Shipping cost more than what buyer paid

I recently sold two model kits. eBay charged the customer $10.12, but I had to pay $20.50 for the shipping label. This has never happened before. Has this happened to any other sellers? Is there a problem in eBay? Thanks.

Resolved! Never Received Ebay Authentication Center Item

So disappointed at ebay authentication service, it was shipped to them as mandated but didn't pass the SIZE inspection... When I first got the failed report (around 6/6), I was surprised it says the actual size is US 4 and it didn't match my listing ...