Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

How do I find order information older than 90 days?

I'm trying to make a claim with ebay standard delivery and I need a buyer name which ebay deleted from the order details.

Beware of SpeedPAK and Ebay "money back guarantee"

I purchased an item from an international seller (I'm in California and seller in Hong Kong). The package was carried by eBay SpeedPAK and on the day of delivery I was waiting home for it, and refreshing the tracking page constantly. No changes to th...

Label printer questions

Hello all,I'm behind the time with label printing and still print on paper and cut and tape and have been thinking about buying a label printer but have questions. My main question is how do they work with bulk labels? I normally print 5 to 10 labels...

UPS Additional Handling Fee

So this month I had only shipped 2 things with UPS. And now last night after over a week of them being delivered was charged an underpaid charge for both of $8.25 for "Additional fee". I know its the holiday season, and not sure why it wouldn't be ad...

Resolved! eBay showing ridiculously high shipping rates to potential buyers for usps priority mail 2022

I’ve recently noticed on my new listings, using calculated shipping for usps priority mail, that eBay is showing ridiculously high rates to potential buyers . For example, According to the usps website, a $21 cost is coming up as $40+ on my listings....

Cancel shipping label

I paid for 2 shipping labels for the same item. I need to cancel the one I didn't use to ship the item with. When I go to my orders, I find the one I want to cancel, click cancel shipping label, and it says technical difficulties try again later. I'v...

Is ebay doing anything about the vast majority of the world suspending package service to the US?

Most of Europe and Asia have suspended parcel mail service into the United States due to Donald Trump's tariffs (not a political statement, please don't make it one)... I was looking for information posted on this and couldn't find any. 1) does ebay ...

HARRISBURG PA DISTRIBUTION CENTER Miscanned Packages FYI

If you had anything go through the HARRISBURG PA DISTRIBUTION CENTER this past weekend be aware that they mis scanned a ton of packages as "delivered" early Sunday morning. I had a buyer reach out today asking where their order was. I looked at the t...

Ship Cover

Has anyone else had problems getting Ship Cover to pay? They told me that they can't pay until the buyer responds, I paid for the insurance. This sucks!!!!!

eBay Standard Envelope

This shipping service has to be one of the worst for sellers. Tracking that doesn’t update leaving buyers open to file not received claims where if we don’t refund we get hit with the negative metric. If you do refund, then have to go the claims rout...

eBay Standard Envelope in categories where it isn't allowed?

I was doing some comparison shopping and saw several listings with ESE as the shipping option, but in categories that are NOT included on the master spreadsheet provided by eBay containing the full list of categories where ESE is authorized. Does eBa...

Undelivered or lost sold item shipped via FedEx through EBay. How to follow up?

On 10/6/2025 I sold an item to a buy in Dallas for $180. I'm in CA. On 10/7/2025 I shipped the item via FedEx ground economy through EBay and brought the item to a FedEx store. Tracking showed an estimated delivery date of 10/11/2025. Today is Octobe...

how do i dispute a fedex shipping label adjustment

Action figure weight adjusted to 22 lbs and Fedex charged me for shpping. How do I dispute that

Insurance for shipping coins

I recently discover that ShipCover that eBay offers when you ship through them via USPS does NOT cover coins. Any suggestions on insuring against theft or "lost" packages when shipping four or five-figure coins?

eBay standard envelope grief

I've recently just started selling sports cards, and been very happy for the past few months listing and selling. All of a sudden today, I have 2 customers who received extra charges for my envelopes (one left me negative feedback even, my first ever...