Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

So frustrated with eBay sellers now….what are you doing besides NOT SHIPPING?

The shipping here is terrible. Sellers wonder why they’re not making money. Maybe stop printing labels so we think our stuff is coming only to find it hasn’t left your home for weeks. if you say ships in 2-3 days and you don’t, shame on you. I have b...

[Removed by Moderator]

This person is the biggest liar on e-bay, he prints shipping label, then never sends ,you ask for refund and person lies and states he already sent it, then sends it 5 days later, weird shipping ,sends DHL and then package turned over to USPS, been w...

Does eBay's valid until date signify that USPS will accept the label until that date?

Here's what I saw after I printed a shipping label today dated Dec 18: Your label is ready to print This label will be valid until Dec 25. ............ Drop off details Ship by Fri, Dec 19Is the drop off date the same as eBay's ship by date or does i...

Resolved! How do I get shipping labels and costs

This my first sale on eBay, how do I get shipping labels and costs?

Resolved! Does USPS have Ground Advantage boxes now?

I saw on the USPS home page a picture with a business owner and lots of Ground Advantage boxes. I thought, "Great! Perhaps I could use those boxes!" Yet those boxes are nowhere on the USPS site. I tried to contact USPS but there is no way to do so wi...

USPS sending package the long way around buyer opened case

I sent a package out a week ago. It was going to another part of my state. USPS sent it cross country. It is still traveling. Buyer has opened a package not received case. I messaged through the open case that the package is still in transit and USPS...

Uniuni

I feel victim to uniuni delivery my package said it was delivered but it wasn't several red flags appeared from the start since me and the seller are both verified they said that the first delivery was a wrong address since they used my eBay address ...

Most secure way to send packages to Hawaii!

Hi, I sent a package that got lost after being sent by me on usps ground to Honolulu, Hawaii. I actually refunded the money to him. However, he wants to buy from me again. What would be the best way to mail it and ensure they receive the package?

Quiero rastrear un paquete y no lo encuentro

No encuentro un pedido

Fedex Charging for pickups?

Hello!I've been selling on eBay for a couple of years now and today I saw something I hadn't seen before. I normally sell sneakers and they have to get authenticated before being sent to the buyer. The label that prints out for these orders are autom...

Buyer is doing Local Pickup How Do I Mark as Shipped?

EDIT: PROBLEM SOLVED - Did it through order details As title states buyer paid and decided he wanted local pickup. I refunded for shipping and a bulk discount on the items he purchased. Where can I mark mark item as shipped/received or swap to local ...

Customer bought 2 of the same item, Ebay just added the weights but didn't change box dimensions.

I had a customer purchase two of the same item that come in their own individual box when shipped. I thought it would make a shipping label for each item that was purchased but Ebay just combined the weights of both items, didn't change the box dimen...

eBay standard envelope tracking

Lately I’ve gotten burned a few times with customers submitting item not received claims. I deal mainly with low end trading cards so people want cheap shipping. I know my item was shipped. I just cannot prove it because there is zero tracking inform...

eBay envelope shipping failure

Any suggestions for an alternative to eBay envelope shipping. They and the USPS has lost three of my items this month costing me time and money trying to get my money back supposedly covered under the eBay shipping guarantee. Buyers know if that trac...

Buyer received opened and missing package

I got a message today from a buyer saying that they just got their package. When the package arrived it was ripped open and the item was missing. It says it was delivered. They said that the postman marked it and took it with him. The postman wrote "...