Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! Package under review for potential prohibited items

I've just received a message saying that an item I sent to the Global shipping centre is currently under review for potentially prohibited items - the package contains a DSLR camera so all I can think of is it must be the battery? Will they reject it...

How are sellers able to ship items with 7 + day delivery with tracking?

If I sell anything and use USPS First Class Mail, it still gets there most likely in 2 days....3 at most. But when I purchase something under a pound, a lot of times it gets to me about a week or so later and it has tracking. Is there some other chea...

GETTING PROPER REFUNDS SELLER AND EBAY WORK AGAINST THE BUYER

AFTER A MONTH HAVING RECEIVED AN DEFECTIVE ITEM first-class-sales-llc FROM THIS SELLER, AND TOLD i HAD TO RETURN TO GET MY REFUND AND THAT THE SELLER WOULD PAY THE RETURN COSTS AND HAD TO SEND IT EXPRESS 6 DAY INSURED AT A COST OF $36.00 APPROX. GOT ...

China epacket. What the bleep is going on.

I purchased an item from China on November 17th. It made it's way all the way to the states and even had USPS say it was out for delivery today and to expect it by 8pm. At 7:30 pm I tracked the package and it was back at the post office at 5:30 pm. B...

Resolved! Problems with UPS in Oregon?

Checked the tracking on a package this morning and I see this message:DUE TO OPERATING CONDITIONS, YOUR PACKAGE MAY BE DELAYED. / DELIVERY WILL BE RESCHEDULEDI've never gotten a message like that. Anybody else get a message like this and any idea wha...

Resolved! thief orders item using my computer.

A thief order a playstation using my computer. I was unaware of the purchase until I received an email about the item being shipped. I called PayPal immediately and they ended up paying for the item. When I recieved the Item I called PayPal and they ...

Global Shipping to Ireland

Hi,I recently bought a toy from a seller and she informs me that the toy has arrived in Kentucky on 4th December to be shipped to Ireland.In my purchases, the item is not marked as posted or shipped and I have no way of knowing if this was really sen...

Resolved! "The Return is Closed" Troubles

A buyer purchased a laptop from me but as soon as I shipped it he canceled the purchase and issued a return (Note: I have a no returns policy but this item is worth a decent amount and I didn't want any troubles). As soon as eBay gave me the options ...

Resolved! Is there any way to provide buyer return label if no case opened?

Email exhange w buyer, I agree to return, no case opened.Does there have to be a "case" to use an ebay label that I buy & he prints?If so, can I start & do this as the seller?OC I can just refund post & he does the label, but ebay label would be bett...

The seller disappeared.

I have a problem, I bought a PS4 game and after about 4 days the image of the game disappeared and the seller also disappeared. I have written and do not answer and it seems that Ebay can not help me solve this problem. What do you advise me? I leave...

Buyers closing or cancelling returns and then still wanting to return the item

Hi, I could use some help in dealing with a common problem I have been having. A buyer opens a return request, I accept it. Then they cancel the return request and message me saying they still want to return the item. Usually they cancel due to havin...

Clocks and watches

I bought a table is a bad table can not work. What to do?

Missing item

I ordered an item a few weeks ago and today I received an email saying it should have arrived at my house but it' not here. Should I wait another few days or...? what should I do?

Potential buyer harassing me about shipping charges.

A buyer has been harassing me about my shipping charges, which I listed from the very beginning. He's insisting that I should send it cheaper because he's worried his package might be stolen. He's sent me seven messages, even after I tried - very pol...

Item "Damaged" Upon Receiving from Seller, Who's responsible?

I sold a perfectly working watch, in brand new, mint condition, to a watch mega-reseller on eBay and then returned after receiving my order with a complaint. They said the watch arrived damaged, the second hand came loose and the watch wasn't running...