Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

USPS : Stuck at departed for two days

Hi ! How are you doing folks ? I hope you are doing well ! It is my first time buying something from the US and also my first time using USPS as a carrier for the item that I bought online. I lives in Montreal, Canada. I would like to know if it's no...

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Buyer got refund but not returning the sapphire $1,300 after the case closed. Please help me?

I'm living in Thailand and do selling the fine gemstones on Ebay. I sold the sapphire value $1350 to US customer (After buyer received the stone and not satisfy with it. So she open the case for refund. NATURAL GEM 4.34 CT CERTIFIED VVS TOP PREMIUM G...

Shipper sent package to wrong address,but paypapal ebay wont refund my money and closed my cases

the seller shipped the motherboard on the same street as mine,but wrong address... on dec 2nd. i never received item and opened case ebay and paypal both closed my cases saying item was delivered based. i opened up a case with UPS and confirmed deliv...

Item location misrepresentation, I am done with ebay

Recently I have started using Amazon more and more, although items cost a little more the expercience is much better than ebay, so much so I decided to go prime.A few dys ago I decided to buy a set of cargo trousers but couldnt find the style I wante...

Shipping tip for those having trouble getting to Post office

Monthly post: shipping tipIf you have a local library, tax office,school, Government office..... (any public entity close by ask if you can use their mail pick up bin) If I have trouble getting out I use my library bin. Secret is knowing the time fra...

Resolved! Integrating Global Shipping

Issue:How to integrate global shipping into 1,000 + currently live listings and adjust the description explaining a global return policy within each listing. Context:I have over 1,000 listings. 99% are used and new clothes. I have a 60 free day retur...

Must I pay return shipping on item that is not as described?

I purchased a coat that was described in the ad as "great condition" and noted no flaws, except for a detached button. What I received, however, is a coat with large rips in the lining in each armpit, as well as a significant rip in the middle seam o...

Anyone Else Terrorized By Ebay?

I had a selling account that fell below standards. For the past year eBay has been abusing my buying account! Get a lot of all this PLEASE! 1. I was manager at a thrift store and opened an eBay for it. They linked my account with the non profit becau...

Please never buy anything from this seller

I ordered a centerpin fishing reel from this seller on Dec04,2017, on their webpage it's saying that they will ship out the item 3 days after payment. 2 weeks later after I have paid, the seller suddenly sent me a massage that they could not send me ...

Resolved! How does a buyer pay for additional shipping on an item returned to me that they still want??

Wrong Address provided by Buyer so item was returned to me. The buyer still wants the item at her correct address. The problem is where does she send the additional shipping fee? Can I have her send it to my personal Paypal account...it is the same o...

Sellers: If Your Guaranteed Delivery Date is Appearing Wrong, Read This!

We opted into Door to Door guaranteed delivery when it first became available. We set up our new shipping rate table as early as September 2017. We've been successfully using it- with a few minor problems along the way. Fast forward to January of 201...

Delay for delivery

Big delay for delivery.....Why Contact Seller Tab on your website is not working? Purposely done it or not?

Dealing with delivery not updated - need hellp

i sold a pair of shoes on eBay and sent it out right away. The day came when the person should have received the item but the tracking switch from out for delivery to delivery not updated. I know a lot of people say don’t contact the buyer but i did ...

Get Return Shipping Reimbursed?

Hello! I'm currently in a return war with a buyer of mine. She messaged me many times before accepting my offer of returning the camcorder for a refund asking if I new any fixes for "issues" she was having with the camcorder she had purchased from me...

Wrong tracking number, and very very confused deal

Hello Everybody!I ordered 2 din car radio from China at 2017.12.15, next day I got an E-mail from eBay, about the seller shipped the item (it contains my adresse, and the tracking number)I waited and waited, checked the tracking, and yesterday I saw:...