Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Return Shipping for Item Location Misrepresentation

OK so I ordered a gemstone from a seller in my home state. Let's pretend for the sake of argument that my home state is Alaska. OK so I ordered it for a premium, because I expected to receive it quickly because the seller was in my home state. Also, ...

I admit to cheating! will i get caught?

So i was packing up a few orders late last night. I'm tired. I'm cranky. One of my packages with a 1 lb.. Priority Mail label came in at 1 lb. 1 oz. I was too lazy to cancel the label and make a new one so i shipped it out that way. What are the chan...

Media Mail packaging question - can packing material include newspaper?

I have an item eligible for Media Mail shipment, and I began packaging it by wrapping it with bubble wrap, but then figured I'd use newspaper to surround it and fill most of the void. Then I remembered that Media Mail cannot have any advertising in i...

Can't change return status to shipped

I've completed the return shipping process and after physically shipping the product I tried to update the status by marking it as shipped. It ask for the tracking number so I enter the one provided and I get this error message: "The tracking number ...

United Kingdom excluded from global shipping Music / Other Formats category single item listings

Just discovered that UK is not appearing on the list of valid countries for single item listings in Music / Other Formats. It is appearing for Lots of items in the same listing. I've checked a few of my large number of listings in that category and n...

Smart Post

I would just like to say to sellers that as a buyer, Smart Post is stupid choice. I don't know how much you save on shipping but you run the risk of negative feedback using this option. Packages that would normally take 3-4 days take a week. I'm curr...

Fed Ex Smart Post

If I can determine someone ships using FedEx Smart Post I will NOT buy! If you're a seller and don't identify that you're shipping through them, then you will get Neutral or Negative feedback.They ship things all over the country and are consistently...

Help ensuring I am handling a return correctly (INAD - potential scam)

Hi, I had 3 new iPads for sale (all silver). All 3 sold, 1 of which saw a return request on 12/27 (which ended on 1/3). I responded on 12/28 asking for pictures of the item and what was wrong, as the buyer noted the item was not as described. No resp...

How do I print multiple shipping labels for a single order?

I would like to ship a single order(quantity 10 items), using 10 individual packages. Can I purchase/print 10 USPS shipping labels through Ebay? (It seems to max out at 5 labels...) Is this the maximum, or have I done something wrong? Thanks,

Need HELP ASAP, tracking shows package was delivered but signed by stranger.

Hello guys, please help. I don't live in USA so usually I ship my online orders to the Mail Forwarder Company, then they ship it to me. I have 10 years of experience into this so never had any issues , its 100% legit. Anyway week ago I ordered item o...

Item not described

I bought from a seller that has listed an item for an online game. He has the item for no returns but attempted to scam again and again? Anything I can do?

Shipping

Fellow ebayers, I sure could use some advice. I sent an item to a buyer. They are claiming they didn't get the item. In following up using tracking info, I found that the delivery failed due to a closed business. It then shows that the item was deliv...

To request the seller your item to be shipped with signature required at buyers expense!

I note that in the holiday season many eBay parcels are delivered but can be stolen or go missing once delivered to the door! Is a seller obligated to offer signature required shipping especially on expensive items if the buyer is willing to pay!

Fake item with a fake location

I purchased a Gucci bag purportedly located in California and it was a big mistake. All the signs were there, but the price was so good and I wanted it so much that I ignored them all. The seller is new and has no feedback and the item description sc...

A thought on shipping goods.

Over in Ring One, Selling, I've seen a couple of threads about empty boxes outbound and returns. So, I was thinking... I use a few USPS Priority Flat Rate Boxes. The USPS receipt shows flat rate box but the weight is not listed as long as it's under ...