Shipping

Forum Posts

Sorted by:

USPS denies international claim

HelloIn September I purchased stamps online for about $800 from a seller in Germany.The seller send the stamps by registered insured mail.I received the package partly opened, with a UPSP notice of apology for the damage.When I opened the package, ha...

USPS no longer offers 1-5 day standard shipping?

I went to the post office today to ship a package that sold on ebay with an advertised shipping level of "standard 1-5 days" as per ebay's offered choices. I clearly asked for standard shipping when I brought it to the counter. On arriving home I saw...

Global Shipping Program Questions re REFERENCE number

I screwed up and mistakently sent wrong item to a buyer who happened to live in Canada. I want to send the right one, but am not sure what the original reference number on that Kansas address (Global shipping) really stands for.......I assume that it...

What is this mind-game Ebay is playing with "ONE-DAY SHIPPING"?

There is it "One-Day Shipping" on the item's page. Yet I won't get the item for a week? One-Day shipping only means the seller has to print out the shipping label in a day. Ebay seems to be hoping people aren't paying attention and buy the item think...

Return shipping cost

Hello,We have accepted a return and asked the buyer to ship back at our expense but the buyer did not consult us about the cost to return and decided to pay and this return is costly. The buyer choose item not as described... as most of buyer they wa...

Resolved! Can't contact seller to inquire about more economical shipping method

Hello, thank you for reading my post, fellow eBayers. I'm reaching out for assistance and advice. I've found an item (Buy It Now) that I wish to purchase, but the shipping methods provided in the listing don't offer the most economical options availa...

Ebay's "the buyer is always right" motto strikes again...

I sold a $250 game system a few weeks ago and the buyer opens a return the same day they receive the items. He says the hard drive isn't working or is defective and I tell them everything was tested for 8+ hours prior to shipping the items and I have...

Resolved! HELP! Buyer won't return item, threatens to destroy it instead of returning it. He misused returns.

I sold an authentic Adidas pair of shoes to a buyer in Albuquerque NM. Upon receiving the item he said that the shoes are fake (which they are not and I have given him proof of that) and then he opened a false case of "Didn't get the item as describe...

Canceling an order

So i have bought a GTX 1060 graphics card , placing the order was not a problem, but then a few hours later they send me an email saying that the order has been delayed by the manufacturer, they said the product is being delivered straight from them ...

Buyer in China could not buy item -- Shipping question

Had someone in China inquire about a lower shipping option for a book. I updated the options to include first-class international. Packaged weight would be just under 4 pounds. Buyer tried to check out and got this message: "We are sorry, but the ite...

Unauthorized buyer wants refund for SNAD... help!

I use eBay sparingly and only when I have the odd item to sell. Buyer paid promptly and the item was shipped to him and received. Three days afer I shipped the item, and the same day buyer received the item, I got this email from eBay: "Our records s...

If I have a product on the cart at promotional price, but the list ends the promotion

HelloIf I have a product on the cart at promotional price, but the list ends the promotion but there is in stock,my question is if the seller is obligated to sell it to me at a promotional price because I have it in the cart?I have not bought it beca...

opened case with wrong item inside (crestron TWS1052 case but found TWS1050 inside)

I am an international buyer and ship all my consignment to a new york agent for further delivery to my location since most seller would not ship to my location. The result is a long delivery period as i have to wait for all my packages to be shipped ...

Change shipping cost after auction closed

Had a nasty experience on eBay today figured Id share and the actions I took. Here is the message traffic to and from the seller for your entertainment;SellerSorry Shipping for the House is $92.00 & the furniture is $12.50 in a separate box! Thank yo...

New(er) International Bulk Shipping Bug

In bulk shipping, any interntional shipment that requires a weight edit ends up erroring out in the batch. We end up having to print those all one-by-one. No other edits seem to generate the errors, just the package weight, up or down. Any change fro...