Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Frustrated with ''ordered by mistake'' return request, how do you deal with this kind of case?

we are selling vedio game accessories, but a few buyers are not game player, just buying for other, this kind of buyers may be not familiar with game model, they might order by mistake to get wrong accessories if they do not read item description car...

Bad Shipping labels. With wrong addresses

For a long time I have been contacing ebay about wrong shipping labels, and they do nothing about it. As a seller and a buyer on ebay. I have under the buyer part, had many orders canceled due to wrong address. When I contact ebay about this, they te...

!!!severe attempts to fraud on ebay!!!

EBay representatives please pay your attention to this post! https://www.ebay.com/usr/whathewant?_trksid=p2047675.l2559 I'm really sure on 99% the seller is a great SCAMMER. He (or she?) sold great amount of video cards for extremely low price. The i...

My local post office

My problem is with my local post office. It's a smaller post office and they do not scan when they pickup packages everyday so it looks to my buyers that I am holding shipments up after I print labels. Some days they miss pickups entirely even when I...

Resolved! Ebay/Paypal 1st class package rates HIGHER than post office regular retail rates?

What happened to discounted shipping when you use Ebay or Paypal to create a label? I just tried to make a label for a 12 oz thick envelope. Both Ebay and Paypal priced it at $3.74. When I go to the USPS site it shows as $3.29 retail cost. I could sw...

Resolved! Can't find option to print Return Label for International customer...

We are located in the United States and the customer in the Netherlands would like to return their items. We've agreed to pay the shipping cost and have accepted their return request. eBay asks us to provide the customer a return label, but we can no...

Can someone help me get a refund.

I ordered a tshirt as a Xmas gift in late October 2017, by December it still hadn' turned up. It was coming from America and going to the UK so I thought it would take time but not that long! Never happened in the past. Anyway, I contacted the seller...

Delayed,lost or stolen goods from Russia, Estonia

I have done plenty of business over many years with Russian Ebayers without problems. Within the past six months I have suffered numerous instances of long delays and/or lost or stolen goods in the shipping process. The Ebay shipping tracking informa...

I RETUEND the item but didnt got refuned...

This return was completed on Aug 16, 2017. Your photos Here's what happenedJul 15You added tracking detailsCarrierIsrael PostTracking numberRR788138164IL Jul 08The seller approved your request Jul 02The seller sent you a messageMessageDear Customer, ...

My item has not been delivered

hello i bought item from China seller, its one month after item shipped, ebay says (The seller has provided a tracking number. The tracking status will be updated once the shipment reaches the carrier.)i wrote to carrier china post , they told me tha...

Resolved! I received a guitar with black mold..

Hey people. so my story is like this : Just before christmas a bought a guitar with an autograph on the front pice... the item was send to my friends place so i didnt open it before christmas as i was in the belive that it would be ok... ( ive seen a...

Item hasnt been shipped and has been removed from list

Im trying to figure out what is going on. I purchased something from a seller who. I really love. Her products are amazing!(Although ive only purchased from her one time vecuase it gets a little expensive). I bought something from her December 31st a...

Taking 17 days to get a report that a package was damaged at the Erlander KY shipping center

I am currently involved in a return case where the Erlander Shipping center said that a package that i was shipping overseas was damaged. The post office nor did the shipping center let me know there was a problem. I am expected to file a claim to ge...

Ebay Resolution provided one shipping label for two boxes. What to do?

Through the Resolution process ebay provided a shipping label to return the product(s) but it/they came in two boxes (speakers). Would Ebay provide a second label? Thankjs! Gene

A Broken EVGA GTX 970

So I order a GTX 970 recently and right from the start it was not working. I almost immediately messaged the guy to talk to him about the card. It was having serious artifacting problems and after hours of testing, I found there was over 780k errors ...