Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Returns past ebay window on Paypal

Wondering about fees. If a buyer returns an item outside of the ebay window of 45 days and in the say 90 day mark since PP will allow them to return for refund, will I still be able to get my fees returned to me at the 179th day.

eBay not passing on USPS negotiated rates???

I am a Top Rated Seller, supposed to be getting discounted USPS rates. Why is there now a disparity in Large Flat Rate Box pricing since the USPS rate raises. I have to pay $17.10 on eBay, I can buy same postage on Amazon through Seller Central for $...

The choices on my seller return screen don't match my policy

I'm a seller, and my return policy is: Returns AcceptedAfter receiving the item, your buyer should contact you within:14 DaysRefund will be given as:Money BackReturn shipping will be paid by:Buyer Today I received a notification from eBay that a buye...

Resolved! Large, fragile, valuable items to pack and ship - Help?

First time on this board and appreciate any specific recommendations! I have a couple of large mid century pieces (lights) that I cannot pack myself (too large, too heavy, too fragile). Does anyone have 1st hand experience with a shipping company tha...

USPS tracking question?

I purchased a widget 2 weeks ago and the seller uploaded tracking the next day. He didn't buy the label from ebay or paypal but purchased it electronically. USPS, up until today, had NO record of the tracking number. When it didn't arrive a couple da...

Resolved! Trying to return item purchased by credit card-return item button does not work.

Seller sent me the ok to return item and print label. After I complete form and hit "Request a return" it gives me an error code to contact PayPal. I did not pay thru Paypal. The seller offered direct pay by credit card, which I used. I have tried to...

Return Request Open for more than 30 days

Hi everyone Someone has opened a return request about an item they received on the 30th of January.The item was as described. Their return states "it didnt feel the way they hoped it would". I dont want to accept this return, and to my understanding ...

Resolved! Damaged item

Hi, I've got an issue with a seller. I bought an item and received it as damaged. I have opened a case and the seller want me to return the item by standard post. My local pozt office cannot ship long items and I have informed the seller of same. I h...

How can i withdraw from the auction because of too high shipping costs?

Hello, i have one question about international shipping from USA. I recently bought two items from one seller,each had a shipping cost 46 USA dollars. I asked beforhand if the shipping costs can be lowered and if combined shipping is possible. The an...

Return Scam?

I recently bought an autograph on eBay. When I received it, I did some research and with my experience in the field of signatures, I could tell it was a fake. The seller said returns were accepted within 30 days and I would have to pay for shipping o...

Returns - How do you block all buyers who love to buy things, wear them, return them? Can it be done

I enjoy selling on ebay. However, over the years I have known many people, an alarming number unfortunately, who love to purchase things knowing full well that they will wear them and return them - whether it is on ebay, at the mall, etc. My question...

Resolved! No tracking

So I ordered an item and the seller refuses to provide tracking. Says I would've had to pay extra for it but PayPal provides that. Guess they didn't use PayPal. Nothing was stated that there wouldn't be tracking nor was there an option to pay extra. ...

Resolved! Combining shipping buyer has paid and wants to hold order?

HiI have a great buyer - she won 2 auctions from me last weekand has paid. Shesent me a message that she is biddingon auctions that are ending this Thursday so if I want to hold shippingand combine all she would be fine with that. I am all for saving...

Fake Bag Statute of Limitations for refund

Bought a luxury bag in 2016,just found out it'sfaks Do I have any recourse to get my money back? TIA

returns

Why is it ? That you purchase something from a seller , It takes two weeks for it to arive , then the item arrives not as described so you do a return and you cant leave feedback for this lousy seller