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Strange refund case - need advice

A case I recently opened ended...strangly...and I'd like some advice on ebay/paypal policy regarding the situation. I recently won an auction for a new in box, never used, Sega Dreamcast. Auction ended for roughly $300. Once I receive and open the it...

Shipping page switched to UPS only

Anyone else having this happen? When I use the PRINT LABEL button for purchase shipping I am directed not to the usual page but the a UPS shipping only page. I have tried everything I can think of and have changed nothing. HELP

User avatar by Pathfinder
  • 145 Views
  • 1 replies
  • 0 helpful

Global Shipping

I need some advice from the eBay community. I don't know what my next action should be or even if it is possible to take legal action. I sold a product thru the Global Shipping Center. I drop ship most of my products and the drop shipper supposedly s...

Should I accept this return?

I had a buyer purchase a snorkel mask for $50 including expedited shipping. I had only used the mask once and I feel my description was very accurate. The buyer messaged me that he needed it no later than 11/5 becasue he was leaving town. I made sure...

User avatar by Adventurer
  • 370 Views
  • 4 replies
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Resolved! ebay needs to honor what they promise

I returned a $50 item to China. The seller enhanced the color of the mineral I purchased from them on their listing. Their "Beautiful" mineral was not close to their listing photos (they continue to enhance all their listings). It takes a long time f...

Returns abuse from buyers.

I have a question. I contacted eBay customer service because a buyer isabusing money back gaurantee to ship back an item. They said that tapegot on a crank set for bicycle. I offered a partial refund of $5 as a goodwillto buy some goo gone to clean t...

FexEx "SmartPost"... Superslow..

Living in Las Vegas as I do, I've ordered a lot of stuff from Los Angeles, both via eBay and Newegg, and I routinely get said items with a couple of days via USPS.My reason for this post is the fact I ordered a laptop battery via eBay from a vendor s...

Returned laptop that didn’t work seller opened case

On the 14th I bought a hp laptop that was used to give to my daughter for college. When it came it wouldn’t boot up it just went directly to a white screen,I tried for 2 hours to get it to turn on I couldn’t even get it to boot into recover mode so I...

Resolved! How to I link my eBay and FedEx account?

I have an eBay account and I recently signed up for a FedEx account, how do I link my eBay account and my FedEx account so that way I'm able to receive a shipping discount. I have found this thread https://community.ebay.com/t5/Archive-Shipping-Retur...

Item arrived a week late, package was open, parts missing.

I bought this tool set https://www.ebay.com/itm/FOUR-STAR-METRIC-THEAD-DIE-REPAIR-KIT-WOOD-CASE/322461313822?ssPageName=STRK%3AMEBIDX%3AIT&_trksid=p2057872.m2749.l2649 on the 11th and the seller shipped USPS on the 13th. Estimated delivery date was 1...

package.jpg IMG_8016.JPG
User avatar by Guide
  • 442 Views
  • 9 replies
  • 0 helpful

Closing the case

Ok, I purchased some items and I didn't received them. I contacted the seller and he told me I should close the case and then he will send the itmes again, should I close the case or not? Thanks for any help on this matter

User avatar by Rising Star
  • 254 Views
  • 5 replies
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I think I am about to get a defect. Should I just send a refund without getting the item back.

Well here we go again. I have another remorse return that was never sent back and eBay wants me to send a refund. My returns dashboard shows "returned delivered issue refund by the 13th". I am not sure how eBay would know if it was delivered or not b...

"Looks like there's a delay with the shipping label"

So here's the 411,I started a return on November 1st for an item because it came in a condition that was not as described by the seller. The seller accepted my return on the same day so all I need now is the shipping label but there's been a delay wi...

Am I missing something on the shipping system???

So I use USPS to ship and have never had any problems just printing a label via the option on the item. But I just had a bunch of sales end and went to ship and it keeps kicking me to a UPS system for shipping. I don't want to ship UPS, do not have a...

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