Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Just need to vent

I paid $10 in return shipping because a buyer returned an item as defective. When I received the product, I was able to immediately disprove her claim and even though I know I shouldn't have, I messaged her saying that the product works fine and what...

Buyer wants a big discount or to return an used and damaged item that it is not the same

Hi.I recently sold a New item in perfect condition.Now the buyer is claiming that it is used and damaged and wants a big discount or return for a refund.He sent me the pictures and I just found out that is not the same by the number in the packaging....

Resolved! Website address printing at bottom of eBay labels...

I have printed a lot of labels on eBay in the past and have not encountered a problem but I haven't sold anything for a while due to health reasons. I'm now back to selling again and now when I print a USPS label the website address is printing at th...

Resolved! Item with two tracking numbers

Hey, I recently sold an item and the package has two tracking numbers. I had sent the package through USPS and had to pay a little more for a bigger priorty mail box so the postal worker told me they added a second tracking number on the box. The rec...

bad experience with a return.

I'm not going to bad mouth any particular seller here. They know who they are. Just thought I chime in here. I've read discussion where sellers on this site are claiming that it's not their fault that shipping information is misleading. According to ...

Contact Information

do anyone have a contact phone number to ebay ???

I have not recieve

I have not receive the product

Damaged item USPS website says not eligable for refund

I sold a poster (numbered limited edition) for approximatley $40, it was shipped within the US in a poster mailing tube. When it reached the buyer a hole slightly larger than a dollar coin had been punched in the side of it and the poster inside now ...

Resolved! Damaged "New" Product

So I bought an item that was listed as new and when it arrived it had a big scratch down the face of it. Now it's a collectible and I'm sure it wasn't damaged in shipping it just wasn't mentioned in the selling post or maybe he didn't know. Should I ...

Returning Item to Seller - Different Address

Hi everyone, I have a fairly expensive item which is being returned back to the seller due to a fault. The seller has informed me that the return address is incorrect and provided me with a new one via ebay messages. I informed him that I can only se...

Trying to return what my son bought as a guest

My son went onto ebay and bought something as a guest. We do not want it and want to return it. I cannot find out who or how to return t. I have his paperwork but I can't do it from my account that I just opened. Can someone help me please?

Automated package verification refund

Just got a refund. I'm actually concerned ha. My scale is very accurate..like by .005 or some insanely small amount, however I've always been in the practice of adding an ounce for labels, tape...just to be on the safe side. However this refund was f...

The new post office verification is out of hand.

Today money started coming out of my PayPal like a faucet ( after Christmas sales) . I weight my items. I pay my dues. As an eBay seller I feel I’m being Nickle and dimed to death. Now I’ll have to raise prices or raise shipping fees. I sent 2 salad ...

USPS keeps shipping international packages to USA locations

Many overseas locations have the same zipcodes as USA cities. This is the 3rd time this year USPS has attempted to ship my international package to a USA city. Example: Zip code 97632 is for Sweden but also a city in Oregon. 80$ item now lost. There ...