Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

For all Sellers regarding Seller Protection Policy

I sent this email to eBay this morning: " I have contacted eBay from the very first day of this transaction. I did NOT want to sell to this buyer and wanted to refund her payment, I was told by eBay I had to complete the transaction. What is happenin...

Resolved! Free Returns and Clothing

Hi, I am debating offering Free Returns. The thing that concerns me is that people will take advantage. I think of my 85 year old mother in law that takes advantage of free returns and NEVER buys anything. She just likes to try the items on. That men...

Resolved! 282815731377

I have a problem with delivery.The seller sent the goods to the distribution center of Kentucky,from there he had to go international deliver via International Priority Shipping.Monday, Feb 5, 2018 4:44 PM Erlanger , Kentucky Shipped from the Global ...

International Large Envelope/Flat

I understand that I can no longer ship merchandise internationally using the First Class Large Envelope/Flat rate as that is now solely used for documents. My question is am I still allowed to use the large flat envelope to ship items as long as I pa...

What happens if the buyer returns something and you think they tampered with it?

I sold a pair of Ray Ban sunglasses on EBAY. The buyer says they have 2 different arms and wants me to pay return shipping. I bought the glasses BRAND NEW at Sun Glass Hut a few years ago and never wore them and certainly never replaced the arms. I t...

SELLER: Buyer Refund / Return Shipping

Hello eBay Community, We would like your thoughts and feelings on the matter... Here is the backstory: We sell a limited variety of products. Very simple, straight forward, clear descriptions, and refund policy. We aren't trying to get rich, just mak...

Affordable Quality SHIPPING SUPPLIES

I have been selling on ebay for 20 years now and have over 400,000 sales just on one identity. I've gone from buying small quantity supplies from Office max, Office Depot, and Staples to the bigger seller of ULINE. However, ULINE quality has dropped ...

Finding a cheaper way to ship outside ebay

Has anyone had any luck with working out negotiated pricing with usps, fedex, or ups? I know the more you ship the better the discount you can get but how much do you have to ship to get a better deal than ebay?

Can buyer leave me negative feedback because he hasnt received order yet i still have 10 days

I ordered an item from new egg and payed with paypal for a dropship, well paypal changed the address to my address, they dont like shipping to address not on the paypal account. Well, i called newegg and the recalled the package, being a nice guy i t...

Returning an item to US

I have ordered iphone8 from US so I had to pay the tax. I'm trying to return this item back then how do I have to fill the forms out? I guess if I write down the real worth of the item, the seller in the US would have to pay the custom tax eventhough...

Want to refund for usps damaged item without return

Buyer's item was damaged by USPS.They sent pics and I filed a USPS claimThey communicated thru ebay messages but did not file any casesWould just like to refund buyer without a return and not receive a dingany way to do that without having them have ...

For some reason when I printed out shipping label it has that it is shipping from a different zip

I'm in SC but shipping label seems to be shipping from Florida? I went in to check the label and for some reason the box is checked to ship from Florida. I didn't notice until after I printed the label. Shoudl I get a refund for this label and print ...

UPS Shipping Estimate

So apparently this happens a lot when using ebay's shipping calculator. I consider this a lesson learned. I sold a small engine block for $40 plush shipping. The ebay shipping calculator set the price of shipping at $41 for the sellers address for a ...

About UPS Shipping

I had the unpleasant surprise to see that when we offer a UPS shipping, UPS forces you to register on their services, and to accept conditions which are very long to read, and which mean a lot of obligations for us, and not much for them. Years, ago,...

Print listing button gone ! Why ? ? ? Part 2

Hopefully this thread will continue that last (closed) one about ways to easily and reliably get an ebay page to print since ebay senselessly removed the PRINT button. In the last episode, ebay has again undermined the latest javascript attempt to "m...