Shipping

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I need your help

Hi there,I had Oder onApr 12, 2024 sold by: lousy ragsbut from now I didn't see my Oder shipping or tracking numbe, and I try to contact to seller but l can't see their location, I try to ask my Oder but I didn't receive any confirmation, and there m...

Display Lower Shipping Cost To Customer

Ebay is going to make visible to the customer the discounted price I pay for shipping by buying my labels from eBay on May 17. I can ask them not to. Should I?

Why does eBay override my shipping weights?

eBay in safari is imposing shipping recommendations and not allowing me to enter weight and dimensions

Product never arrived. What should I do?

I bought two products, none arrived. It's been a couple of months. Tracking number does not work. Sellers doesn't seem to know what to do. Report page does not accept product code. Did I loose my money? What should I do?

USPS delays - heavy items versus light items

For those of you experiencing delays with USPS have you noticed if it has been heavier items? I ship a variety of items and it seems all my delayed packages (probably 20 in the last two months) were packages weighing about 10 lbs or more. I haven't h...

Resolved! Shipping Error by Seller

I ordered a package and when I received it, I realized that it wasn't at all what I ordered, even though the shipping label was right. The seller let me know, after messaging them, that they had accidentally switched my shipping label with someone el...

Any Issues Printing and orders Updating?

We are attempting to ship and labels are not printing and orders are not updating shipped etc. The labels show in label history but not able to print them or mark order shipped.

Anyone Have problems with items leaving the eIS hub?

I'm just wondering this, as, today I was contacted by a customer that hasn't received her package yet in GB. It went through the HUB, then it was passed off to DHL who further passed it off to a delivery service called EVRi. They tried delivering it ...

Resolved! Shipping internationally in two boxes?

Can't seem to find the answer whether this is possible (or advisable.) Item is a large, heavy set of books that I plan to ship domestically in two boxes with individual tracking numbers. Seems unlikely that an international buyer would purchase due t...

No need for package dimensions today.

I started listing product and there is no longer a need for package dimension. I wonder if they received a bunch of negative feedback.

Paying shipping

I accidentally put free shipping. I have no problem paying for my mistake. I want that to come out of my earrings for the product. How do I do that?

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Resolved! Calculated Shipment Rates

In English.....what is meant by changing listings under the new process of "Default Shipping Rates"? I sell vinyl products, and my listings all reflect EITHER a shipping rate of $5.50 (rarely this one) OR $6.00 90+% of my listings. Am I safe from thi...

LISTINGS CHANGED TO SAME DAY SHIPPING

I had one day handling on all of my listings and now they all say same day shipping. I was given a warning on the item that sold yesterday that the shipping was late. How can they do this without telling me???? UGH

After purchasing shipping labels, items still showing Awaiting Shipment.

I had 3 items this morning that i have bought the shipping lables, and they are still sitting in "awaiting shipment". Will this correct itself? And when i ship these items out this morning are my customers going to get their tracking numbers?Thanks f...