Shipping

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Seller says shipped, then says something wrong with product, then says I applied to cancel order

Hi fellow eBayers, I bought a product, received emails that seller received payment and *shipped* the item, then got an email that they found something wrong with the stock and will refund my purchase price. Then they said I applied to cancel the ord...

Resolved! FINAL VALUE FEE ON FREE SHIPPING?

Can some explain to me why i was charged $2 final value shipping fee when i shipped for free?My stars this is crazzzzzy!!!!

Return for item bought as guest not using paypal

How do I return it? I’ve got to the page where it says I’ve opened the return case, but then it says go to PayPal. I used debit card buying it.

EMS Package Processed Through Facility in NYC for 1 week Options

Hi, had anyone before dealt with late EMS (Express Mail Packages) or maybe even lost?I shipped internationally (from Bosnia and Herzegovina) to the United States, and it entered on December 16th the US, (Processed through our facility in NYC), but st...

Buyer wants a refound, the item did not arrived yet

Hello I sent the item on 2. december. As I saw from tracking information, the item was departue from inward OE on 18 december. And that is last information, in most cases the final delivery happend inf 5 days after departue from inward OE, buyer want...

Refund not showing up in history

Ebay said i got a refund 2 days ago through paypal. Ebay gave me a link and code but there is no history, record, or mention of any refund on paypal or my card that i used to buy it with.

Buyer wants to pick up instead of shipping....upload tracking number?

Hi. My buyer purchased and paid with paypal. Now they want to pick up at my shop. I thought we HAD to enter a tracking number to follow eBay rules. I can mark item as shipped....but then I won't be able to add the tracking number......Do I cancel the...

postage refund from usps

I had a seller purchase 2 items.. purchase postage twice. How do i get a refund on the one that i did not use? sorry I know I asked this question before. thanks Rick Wilson

Return Request Buyer Says Item Shipped Seller Has Not Received Item

Buyer opened a return request on Nov. 30 because item did not fit.I accepted the return. Buyer was supposed to return the item.On Dec. 22, I received an Email from Ebay saying Buyer said they shippedthe item back to me. I have not received the item. ...

Seller sent a faulty item

Don't use this seller, they sent a faulty item which I have returned to an address given by them which doesn't match the address on their ebay account. Two months down the line and I still have had no refund nor any contact from them.

Resolved! what does departed transit country mean

I might sound stupid but what does departed transit country?

Seller Fraud

Hi - my husband had fraudulent activity on his account (which was identified by eBay). Someone hacked his account and purchased some necklace charm for $20 but charged $150 for freight (from China to Aus) our credit card was charged for the full amou...

UPS tracking status; "processing for delivery" but is scheduled for delivery today?

I was supposed to have a package scheduled for delivery today (was already mentioned when I tracked it online). The last upate it was is that its "processing for delivery" in the nearby UPS in my city. I know it should've been "out for delivery" if i...

Question regarding return.

I was going through an older email adress and noticed the subject was an item I had sold and shipped at the beggining of Dec and delevired on the 11th of Dec. The email was dated on Dec. 25th telling me her daughter opened it and it didn't work. Ther...

shipping dispute - what to do?

I sold several items to a buyer. The package had tracking (9402109699939485030033) and signature confirmation, and it shows that it arrived at their post office a few weeks back and that they failed to pick it up. They claim they went to the post off...