Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Problem selling to customer in Italy

Sold an item (#302635799485) in February to a customer in Italy. Item was shipped using the GSP. Buyer now complaining he did not receive item although tracking says it was delivered. I have replied to customers inquiry stating I did everything corre...

Ebay 's way of tricking sellers into returns BEWARE!!!!!!

BEWARE SELLERS!!!! Let me try and explain. First of all I am so sick of eBay and not being able to speak to someone in the United States of America, it's a joke! I had a buyer BEG me to come down on the price of a ring, so I did. She gets it and wait...

I sell car photo spec sheets but had to stop selling to other countries

For some reason since the USPS First Class International Mail Service changed the tracking numbers that used to start with the letter L to the letters UA the destination country stopped scanning my packages when they were delivered and now i can't ev...

? about returning an item

Hello,I won and item that was not at all what the seller listed and asked for a refund. I was told the process was started and to wait. I waited and then on Thurs. the 1st, I received a message saying that it needed to be returned by the 5th or else ...

Return items - item not as described

This is a suggestion. "This is not for the rude and the know it all Ebayers" . There has to be a better return procedure when an item is return for the reason "not as described"; eBay should require the buyer to submit a picture with the return reque...

No estimated delivery, tracking code and no response from seller.

Estimated delivery: Varies* This is found under my "order details," under the "Posting & handling (estimated delivery*)" section. I've asked for an upgrade from economy to standard and the seller did not response to my request, I asked for a estimate...

Buyer's remorse. Buyer pays both postage or one way only ?

As I know buyer's remorse, buyer pays only one way. Would you show me any page to say it clearly ?

Resolved! im curious about ePacket delivery from China

do some sellers lie about using ePacket delivery shipping method to attract a USA buyer? i ask because i am awaiting a package that is taking alot longer then it should(surposed to be no longer than 21 days).When i first placed the order the seller t...

Resolved! Ebay combined shipping on my 2 items but I want to send in 2 packages

Ebay automatically combined my 2 items and I couldn't separate them to send each separately. So I printed one label and then went to "Shipping Labels" under "Sell" and reprinted the 2nd label; but now I can't add the 2nd tracking number to the sold i...

How do I get my return label money back?

Do I just open a case? Buyer asked for a refund so I asked him to return the item, he never did and paypal refunded him his money before I started the return process and bought the shipping label through paypal.

Guaranteed Delivery... first tet is a JOKE!

I received a "sneak peak" for the Guaranteed Delivery program from eBay today. After a few minutes I realize it's a complete joke!First, the guaranteed delivery switch says 3 days which cannot be changed. Next, all of my listings say 4 day free deliv...

Resolved! Question about a return

Quick question?I got my first auto approved return tonight.The item was $12.95Estimated refund $13.95Any one know what the extra $1 is for?

Item shipped directly from the manufacturer?

I ordered a item on EBay where it said it would be shipped out within 5 business days. So far it’s been 3 so I messaged them today asking about it and they told me it was being shipped to me directly from the manufacturer is that possible?. The manuf...

buyer claimed item was damaged but when it arrived back it was not

buyer opened a case saying the item was damaged in transit ... I accepted the return without any proof ... the item arrived back here and it has no damage at all ... the cost of shipping/return shipping was almost $20 so Im not willing to write this ...

Package came back to me today labeled "Return to sender. No such number. Unable to forward".

A package came back to me today and was labeled "Return to sender No such number Unable to forward". Cheap item. Buyer had alreay sent a message asking about shipping time. What are my responsibilites at this point? Am I obligated to reship on my dim...