Shipping

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Cannot remove refunded item from shopping-cart

bought an item. wasn't as described. contacted seller. he refunded my money and told me to keep product. it reappeared in my cart and i cant delete it

change shipping address after purchase

After you order something, and before the seller ships it, you should be able to change the shipping address. I have several addresses that I use as I have different locations I need items shipped to, but sometimes I forget to change the saved addres...

Resolved! Issues with printing delivery notes, help requested!

I have traded since 2005 and currently find that I cannot print delivery / shipping notes when operating through Firefox or Chromium but can when using an AOL site. I believe the AOL site is due to close soon and I keep returning to the Firefox and C...

Royal Mail is a mess

Hello, A tracking number of my item sent with Royal Mail is stuck at "info received" for over a week by now. I tried to look it up using tracking form on their website, but I am getting this message: "Tracking no. LJ000094966ATThe system is currently...

Ebay is stealling my money . Money back guarentee is a SCAM

Ebay are liars! They say there is a money back guarenty. This is not true. On my order, in the tracking information, it was said that a notice card was left from Canada Post to my mail box. My experience with tracking information is when I get the pa...

When eBay money back guarantee gone out and seller has stopped answering

Hi, this may be in the wrong category but will try anyway.Okei som my problem is that I bought two item this summer from two different sellers and did not recieved them. They told me that they sent out new ones but has not recieved them either, has b...

USPS delayed delivery, after i checked out in my hotel and left the country, how do i get a refund?

Hi, i won an auction for a used lens on dec 11th, payed using credit card. The item was checked in the local postal office on Dec 12, in a 3 day express shipping, it arrived on Dec 17, 2 days after the date expected, i already finished my visit to th...

SNAD - Buyer has not mailed out by deadline - Call customer service to close out?

Following up on an earlier thread, I have an INAD case with several signals for potential fraud. I accepted the return request and had ebay send a label, per having no other real choice. The buyer ship-by deadline is coming due soon, and I wanted to ...

Resolved! Confused.

Greetings,If someone has a 'mock' ebay ship calculator--could you kindly do me a favor..Based on size 17x14x12 and weighing 7.8 pounds-shipping 33772(florida to Pa.)18929 (Priority 2-3 day)..what do you come up with. Ebay's ship discount seems to be ...

Handling costly requests from buyers after paying - what would you do?

I sold an item for less than $40. Getting ready to ship, I see the dreaded, "eBay note: The buyer left you a note about this purchase. You can view it on the Order Details page." That is usually bad news. This time, it's: "Can you please ask for a si...

Buyer Scam

yesterday case was opened Against Me by a buyer, the buyer had said that his package had not been received and he was trying to get the entirety of the money spent plus shipping back. The buyer was in China and I am a USA resident I was explained by ...

Scammed and Ebay says all is OK

Been scammed by this seller so asked for a refund and Ebay replied The seller says they shipped the item with tracking Conclusion, case closed no refund issued. All was Ok I tought, maybe it was lost, but then I went to check the seller reviews and s...

So Far, Holiday Shipping Has Been "Beddy Beddy Good To Me"

From both a Buyer and Seller prespective, so far holiday shipping has been fine. Received and items small and big, USPS-FedEx-UPS coast-to-coast in normal timeframes if not a bit more quickly! Cylinder head to Wash State-checkTires from Michigan-chec...

Should I file a NAD claim?

I recieved a pair of levis jeans for my husband. The title stated 34x32 505, which is what my husband fits into well. 505 is supposed to be relaxed fit, and they were advertised as such. Well they are definately not relaxed. My husband could barely g...

Package hasnt moved in 14 days?

I have a package coming from China to USA, and I do expect it to take a few weeks to a month to go through the shipping process. But what I didnt expect was it to be stuck for 14 days on one status. On December 2nd, the status read: Arrived at sortin...