Shipping

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Foreign Buyers & Sellers and Circumvention...

Recenly I've noticed a trend where buyers and sellers are based in foreign countries but have confirmed addresses in the US. As a seller we restrict sales to the US because we don't want to get involved in the extra effort and expenditure of shipping...

problems with Global Shipping Program - i am lost

Item seem to be shipped, but stuck, dont know what to do. in ebay there is no option to ask a question why it is like that. and over 1,5 months of shipment stuck, i wonder how to get refund. it seems that my case is looping btween seller, ebay and sh...

Resolved! seller not giving refund for returned item

I purchased a replacement motherboard for my sister's laptop from XXXXXX. It stated it was used but in excellent condition and worked 100% carefully checked by technicians before removed from working laptop. When it arrived I installed it and the key...

How does an Ebay Case work? Seller refusing to Refund Stolen Item

Back on November 15th I purchased a "new" phone from a seller for around $700. I could not get the phone to activate with my sim or with the IEMI. I took it to multiple carriers in the mall because the phone was "unlocked". Each carrier gave me paper...

Resolved! Seller will not give refund.

I purchased an item that arrived not as described. I contacted the seller and they agreed to a return and payed for the return shipping. I shipped the item back with their label on November 6. I still have not received a refund. I've been contact wit...

Item marked Return to Sender

Hello can someone please help? A buyer asked me to change there shipping address to (Arbor Ridge Court, Independence, KY 41051) which i did. Week later... got it back in mail with a sticker return to sender / key return zip code? Does anyone know why...

Resolved! Scammer?

I have a buyer who bought Headphones. These headphones clearly specify that there was a budlight logo on them in the Title and description. Buyer claims it wasn't as described because they have a budlight logo and it was not appropriate for her daugh...

Shipping charges by eBay not correct

I am Selling multiple items of my Lenox Snowfantasies ornaments the same year. Buyers are buying more than one and, they pay one shipping charge. So, who pays the extra shipping costs? Why me as as a seller, That's Who.....

Resolved! Advice needed on handling times

3 days or 4 days? I usually ship sooner, but I like to leave room for carrier delays. However there is a BIG difference in the delivery estimates between the two handling times, even though they are just 1 day apart. With 3 -day handling it says FAST...

Global Shipping Plus Extra Fee

I bought a wooden statue for $47. It was shipped using the Global Shipping Program for $24.33. However, the seller charged an additional $11.88 to get the statue to the location of the GSP. Is this normal? I've never been charged an extra fee before.

Seller refusing to refund although I have a signed delivery receipt

I sent back a coupe of record decks that were damaged upon receipt and the seller agreed to refund. I shipped back via UPS to the return address and UPS have given me a delivery confirmation. However, the seller says they have never received it. How ...

New address

Hello, in summer I bought Iphone 6 from grow2top. After about 4 months the phone turned off and doesn't turn on. I have 12 months warranty from seller. I wrote to him, he said to send a phone to him, he will repair or send my new phone. I asked about...

Seller did not pay customs fee hence refund did not receive.

Hi members of eBay community. I've a frustration of $3500 against eBay's buyer protection. I recently bought a camera lens and when the item arrived, it was a slightly different lens. I say slightly because although they are the same focal length, th...

Shipping charges for ccd high resolution camera watec - 902 b

I want to know Shipping charges for ccd high resolution camera watec - 902 b urgently.

Stupid, obvious shipping damage question but can't find an answer...

OK, transaction between friendly and co-operative seller and buyer. Fully insured Item was damaged by UPS during shipment. UPS claim filed, item picked up at buyer's house, claim immediately approved and payment send to seller as well as item returne...