Shipping

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Seller is not listening

I asked the seller to give me a full refund before they shipped it and they decided when they saw the message to send the item and not give me my refund which I no longer wanted it from them but they still sent it and I still want my refund and I'm n...

Shipped Item with Tracking Never Received

Hello, everyone! I spent nearly $350 on a PC processor the other day. I was estimated to arrive on the 15th and I still haven't received it. I'm aware it's the holiday season, so delays are okay. The tracking information hasn't updated on eBay or Pay...

Ebay refunded buyer that claimed item wasnt received (tracking says delivered)

Hi, I'm just a new seller to EBay and have come across a pretty big problem. I sold an item to a person and after sending the item out, I provided tracking and also took a picture of the receipt for myself. The item sold for $660 and apparently, item...

USPS Tracking Today

Hi - I sent out 3 Priority packages this morning, took to post office, waited & got tracking scanned, have postal paper receipt. Now 2 of the packages are showing the acceptance scan as well as already being at a sort facility, whilst the 3rd one isn...

Sold as seen TV

Hi I recently sold my tv on ebay, the buyer came and checked the tv, however decided he wasn't happy and pointed out some dead pixels. I apologised and the buyer then left, however he came back shortly after and asked if i would agree to a £10 discou...

pague el articulo y ya pasaron 7 días y el vendedor elimino el anuncio y no ha enviado el producto

no se puede esperar, no se puede responder, no se puede esperar, no se puede esperar demasiado, los clientes tardan en enviar el producto 1-7 días pero esto es muy extraño porque elimino el anuncio. ayuda ebay pague 12.01 dolares por medio de paypal

Bulk shipping problems

Beyond frustrated with eBay. We had tons of problems with eBay bulk shipping today. The errors we kept encountering made 5 of our orders miss the shipping deadline. eBay customer support promises to fix this, but I have heard those promises before, a...

Customer asks to change First Class to Priority Mail after the sale.

Is there any way to easily change the shipping cost after the sale has already been completed and the customer has paid? Is there a way to send an invoice for the additional postage cost through Ebay or does it have to go through Paypal? Do I have to...

First Class Shipping Qestion

This may be a redundant question but I was wondering if there was a cheaper way of shipping first class than having to pay $2.61 for a shipping label and tracking? So let say my item weight 3 ounce and I am planning on shiping it through a bubble env...

first Class Shipping

This Is A follow Up As to what Happen after telling My Postal Clerk About the online buying of ebay labels of first class weight up to 15.9 onces Well he stated that the ebay labels did not say commercial weight on them That 13 ounces was the cut off...

the cost of buying on e bay

I bought a mower attachment that cost me $119.00. It was the wrong attachment. I had to pay $19.00 for a return shipping label, $10.00 to the mail handling service and a $24.00 restocking fee to e bay. Thats $53.00 I have paid for nothing (other than...

Resolved! Buyer said address was wrong, said they changed it...

A buyer said that the address is wrong. I asked them to change it in Paypal and eBay becuase I know if I ship to another address other than the one given by eBay and PayPal, I would lose seller protection. The buyer said the address has been changed ...

Resolved! Trouble with a seller providing the tracking number for my purchased item

I recently purchased an item this past Tuesday, I kept excellent communication with the seller and kept constantly reminding him to provide the tracking number before and after dispatching the parcel. The seller hasn't responded to any message I sent...

shipping to Sri lanka

hiii, im a buyer from Sri lanka, its very sad to say here in Sri lanka its very poor in delivering the ebay parcels for us, we always get very delayed to receive parcels mostly very late, so pls do help us, we knw our parcels may get to the country s...

Returning item to china and return shipping costs.

Had a seller from China send me the wrong item. Put in a return request but I am curious on how to go about getting the return shipping costs covered as per ebays policy? Seller has not responded on the issue.