Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

eBay posts label printing issue on facebook, but only silence on here on ebay!

eBay for Business2 hrs · Shipping alert: We’re aware of the labels printing issues for First Class for both domestic and international shipments. We are working to resolve the issues as soon as possible and will update this post as we have new inform...

Resolved! Filed for a return, ebay wants me to ship the item but I don't have it as the seller never shipped.

Hi there,I bought an item 4 days ago, the seller opened a cancellation request the next day. I asked him why my order was cancelled and he explained that the item had broken. He never shipped the item, and never went forward with the cancellation. I ...

International Shipping Incorrect Routing

Is anyone else having problems lately with international shipments being routed to US zipcodes then redirected to the correct destination using USPS? I have roughly 8 customers that have this problem and it seems to affect countries that have only nu...

How to print First Class International Merchandise lables with eBay labels:

How to guide on printing First Class International shipping labels through eBay:Backstory: USPS changed the rules on what could be shipped as an envelope or flat, essentially an envelope or larger stiff envelope/flat package. Previously, anything tha...

GSP Item Has Damage on Arrival

I am in the US I bought an item from the UK and it was shipped via GSP. It arrived with some damage that was not described or pictured in the listing. What type of case should I file to get this taken care of -- 'doesn't match description or photos' ...

First Class International Shipping not working!!!

It seems people have been having trouble with this for days. What is going on? I have orders that have to go out today!!

Dishonesty apparently rules with eBay "support"

As a seller (difs) since 1998, and long-time buyer for company items (launchagency) I am distressed by the total subjectivity and lack of fairness in the resolution process. I purchased four OEM toner cartridges for our office workhorse printer from ...

USPS International Shipping Error Code: 64541

We did not receive any notification from eBay there were to be any problems with international shipping via USPS, at all. And now many of us are sitting with the issue of needing to ship international - and now we cannot ship due to some software iss...

1 Day Shipping Service Set as Default on Some of My Listings

I attempt to offer a variety of shipping options for my buyers, so if something is light enough, I will offer: First class, Priority, and Priority Express (1-Day) to give them options if they need something quickly. I assumed that whatever service yo...

USPS rejects my eBay F/C Int'l postage label today

My local PO would not accept a small package to Germany today that had a label generated via one of my eBay sales. Told they got a new memo that says all First Class Int'l (only - not Priority) that has a home or off-site generated label cannot be ac...

Resolved! NO USPS shipping due to government shutdown?

I tried calling my post office this morning and I get no answer and a Verizon Wireless not available message. My husband said no one is there due to government shutdown. Is Ebay going to cover us sellers because I have 10 pkgs printed and ready to go...

Resolved! Sold item was unclaimed and returned to me

An item that I sold in July 2017 came back to me yesterday (January 17th, 2018) with a sticker that said "Unclaimed - Return to Sender". The address is correct because I purchased the label through ebay and the address was listed as "Confirmed". What...

Ebay shipping not working?

Trying to enter the weight on the Ebay shipping label page for an International sale and am getting an error message where the drop down keeps defaulting to FedEx. When I try to update to USPS, it gets stuck in a loop and I can't enter the weight. An...

Can I Add Insurance With the USPS After Printing the Postage via eBay?

So, I've just sold my first item, and plan on shipping it tommorow, well technically today. If I buy the postage and print the shipping label via eBay without purchasing insurance through ShipCover, can I then take my package to the USPS and insure i...

Resolved! USPS destroyed my package: what else is new?

You've read posts like this a hundred times before: I bought a vinyl record album (50 years old and still sealed in mint condition). The seller shipped it quickly (media mail), and it started its journey to South Florida. Nine days later (yes, I know...