Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Question - Sold two items with different ship dates - when I need to ship according to ebay?

Hello I was wondering about it for along timeWe have different handling time on our porducts.When bought together as one order, Ebay shows to shipping times. Which shipping time is the correct one?Do we need to ship on the sooner one or the later? (f...

Resolved! Question about maximum number of characters.

HI GUYS! Today I could ask ebay to "step in" but after typing the message to ebay and click "send message" it transfered me to other window where is sead "Your message was sent" but i had exclamation mark above whit message "You've reached the maximu...

Resolved! 1 eBay user - 2 different addresses/1 fake address

Greetings. By chance, I have found out that one eBay buyer has false or missing contact informations. Registerred address on eBay is from a country in Europe, but shipping address on Pay Pal is an address from USA and it is fake. That address does no...

problems shipping candy/chocolate/food to germany?

Having problems shipping candies/chocolates to germany of late. never had any problems before, but in the last month or so, have had multiple packages lost or returned to sender - all of them candy and chocolate items. Love to know if anyone else has...

Question about high shipping rates

My question concerned very high shipping rates for the same product that weighs the same. I have been watching to bid on a Antique 36" doll. They all weigh the same and yes are coming from different locations in the US but there is a great difference...

Resolved! How do I ship together items that were paid separately?

A person bought two items from me and paid for each separately (shipping was included in each price). I would like to mail them together in one envelope. I printed postage for one item with enough weight to include both items. When I went to add the ...

Refund.

New Electric Cosmetic Makeup Wash Brushes Brush Cleaner Dry Washing Tool Set from luing5570 only reply was it was ship ebay does not help becuse more than 30 days item no longer for sale it has about 5 cases with this item not being ship

Shipping info? Should I add insurance, and signature requirement?

Hi, so somewhat conviluded order. The buyer originally wanted me to ship a thermal monocular I'm selling to France. The buyer bought the item. I informed the buyer I can't ship internationally but buyer said it was okay and just to send to address in...

item not working and missing parts

so i purchesed a item for nearlly £400 for my buisness from germany it stated in the ad all good the item then turned up missing parts and also not working so i messaged the sell they asked me to employ someone to fix it and they will pay for this at...

Payment of shipping cost of return item?

Over 2 months ago I purchased a CDMA repeater. It item arrived after several weeks. it didn't seem to work properly, so I wrote the seller asking to make sure it supports the correct frequencies etc. Then I discovered that the antenna connector was n...

Package doesn't show any tracking informations

I've ordered an item on December 20th and it is December 31st right now. The tracking for the package does not show any information whatsoever. It says "Status Not Available. The tracking number may be incorrect or the status update is not yet availa...

Import fees on Antiques

Why are there Import Charges on items that are exempt from being taxed? And how can I get the money back? In Canada, generally speaking, I can import a book over 100 years old without charge. However, Pitney/GSP charges import fees. (US to CAN) From ...

Resolved! Buyer requested a return. I accepted, but buyer wants me to pay for shipping label in advance.

Ebay sent the buyer a shipping label, but buyer doesn't want to pay for shipping and has requested that I "set it up" so that I pay for shipping. Do I even have an option of paying in advance for a shipping label? Is the buyer really being charged fo...

Do smart sellers buy insurance?

Discuss...

Returning to sender

Hello , I am having some problems with a seller who said I could return an unopened package by writing "return to sender" it. I went through ebay and opened up a return case on 12/19. The package arrived to the seller 8 days ago (not including Christ...