Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

QR Code on bottom of label

There is a little QR code at the bottom of the label. I always cut it off when I tape the label to my package. It is using extra ink to print it and it never leaves the door. How can I stop it from printing on the package and wasting ink? It's obviou...

Resolved! Can't Contact Seller

Hello, this was my first time buying from eBay and my package as I see will not arrive and I cannot contact my seller for information because I don't have tracking number for my package as well.. What can I do? Thanks in advance

Buyer admits motel person accepted package

Buyer asking for a refund when a package shows delivered. Buyer admits the motel received the package but then they lost the package or stole it. Wants me to refund. What do I do...

Shipping won't combine

My items are set up to combine shipping. Base cost, plus additional charge per item. The combine feature has not been working and eBay support has only told me they are looking into it. eBay support confirmed I have my settings correct. I have attemp...

How did the USPS QR code label broker allow me to use it twice? Second time accidently.

Im using QR codes with labels provided at the post office. Everythings been going fine except last week I made an error and used the same QR code twice, 2 days apart. So a buyer got their legitimate purchase and several days later a bonus delivery. T...

How much does eBay International Shipping charge international buyers?

I'm not savvy on international shipping and am just a bit curious about random stuff right now. Now, I know as I ask this that there are the different currencies to be taken into consideration, but, just out of curiosity, I am wondering how much eBay...

How ebay helps scammers

Helped relative who sold a set of dishes with pictures. Of 100 pieces 2 had chips and were pictured. I ate some of the shipping and had UPS pack so there'd be no issue. Buyer opened a few cases and LOST, agreeing each time they were wrong and then fi...

Shipping to Canada during strike

A buyer in Canada made a purchase. I went to print the label, and I got the message that USPS shipping to Canada has been suspended during the strike. But I saw somewhere that this did not affect eBay International Shipping. Yet I was not given the o...

International Shipping- UK not on the list

I've had this come up a couple times. I sell all over the world- but buyers in the UK can not purchase my products? How can I sell to the UK- -add them to the list. This is the list a interested buyer posted-

Saved only 2% by using eBay shipping today

Has there been a change with Ground Advantage shipping costs over the past 24 hours? I have always saved about 30% over USPS counter rates by purchasing postage through eBay. On my last sale, my buyer paid $9.50, and I paid $9.26 -- a savings of only...

labels couldn't be generated. Please check below for more information and try again.

Anyone else having trouble generating shipping labels today?

Canada Mail

Any word from our Northern friends about the Mail strike? I check everyday to see if it's ended. So far, No progress, No joy.

soda fountain books.

Soda fountain books - Need to communicate with this company concerning an order that has not been received. Please advise if you know how to reach this seller.

package delivery

I have had trouble every year at this Christmas time getting my packages delivered. I am not going to buy anything again online during Christmas and shipping it through the post office. I got a package sent November 19 and it is Dec 13 and still no p...

Good Job eBay and USPS Voided HAZMAT Labels Refunded

Koodoos to eBay and USPS for the fastest refund for voided labels I have ever seen. Like many of you, I had to void and reprint labels yesterday due to the incorrect HAZMAT designation. This morning, all the voided label charges have been refunded to...