Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Resolved! item shipped was in perfect working condition and intact, buyer claims it arrived smashed

I recently sold a computer video card. Just prior to placing it in the USPS Medium Flat Rate shipping box, I took care to photograph it for my records after having tested it to certify that it was in perfect working condition. The problem is that the...

Am I better off not allowing returns due to ebay's automatic return policy? I am losing money!

Ebay has automatically allowed 3 returns now due to buyer Remorse. My return policy always states that I only accept items on not as described or damaged items and I always work with the customer on issues. 2 of the items came back in opened packagin...

User avatar by Adventurer
  • 841 Views
  • 21 replies
  • 1 helpful

Shipping

i have printed ebay label first class 14 onces do i have to get it scanned at post office and will they deny my shipment and return back to me

Resolved! Office Depot.... you fail.

sold a couple things and didn't realize I was out of packing peanuts. I thought I still had a huge bag. No time to run to the small shop that sells reused peanuts cheap. I stopped at Office Depot. 1.5 cubic foot bag.... $12.49 This was gonna be an ex...

Item not received

I have not received my item  even after 3 months !!! Need Hep !!!

Your Mailbox (slot, chute, depository, etc.)

So as not to take the other thread off topic, describe your box used to send or receive mail. This can be either rural or urban. I'm fairly deep rural, farms, cows and goats are my neighbors. Until the mid 90s, this area had rural route box numbers a...

Resolved! Payment of shipping cost of return item?

Ordered an item from a seller in mid of November 2017. Item arrive damaged. Seller informed but made no reply to my message ever since. Complaint filed to eBay. Refund approved with reason that the case is a problem with shipping that was outside of ...

Resolved! I ordered 5 products from the ebay and not one came

all that I ordered in ebay nothing came, for one product I was reimbursed for ordering a jacket, it is already the second month does not reach, the seller does not answer.smart boxes two pieces did not come, raised a complaint I was told to send the ...

User avatar by Adventurer
  • 256 Views
  • 2 replies
  • 0 helpful

dont let returns affect you!!!

I will start off by saying, I hate returns. So, This customer offered me a best offer for 66 dollars on a 100 dollar camera, he goes on this tangent about how it’s a gift. Being nice I decide to take it. Him being only one state away it took a day to...

eBay Seller charges for USPS Priority Mail but sends package FedEx SmartPost .

eBay community: Here is my question : I purchased an item at auction. There was a separate charge of $69.25 specifically for USPS Priority Mail. The seller instead shipped the package via FedEx SmartPost and it arrived numerous days later. When I ask...

Resolved! Package stuck in transit... How long should I wait before requesting refund?

I recently purchased a pricey item from a seller. He provided great customer service and shipped the item the next day. The item was due to arrive between dec 2nd and 6th. It was marked as in transit from the 3rd to the 5th. It updated every morning ...

How to Ease Your Life With Shipping Labels with eBay Bulk Labels

I thought I had a great system for doing shipping label with eBay's Bulk Shipping page, till I started getting more and more orders per day, and then the process sort of broke down because of how long it took to add the labels to the boxes because I ...

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“Global Shipping Program” you are not going to believe this one!

Sold an item to a buyer in Israel. Item was lost in shipment (really only delayed in customs). Buyer opens case and ‘Global Shipping Program’ takes care of it!Sold an item to a buyer in Germany. Buyer sends a msg stating the item was ‘broken’ and wan...

User avatar by Thrill-Seeker
  • 748 Views
  • 11 replies
  • 0 helpful
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