Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

First Class Mail International let buyer pay $10 for shipping, but charged Seller $22

After the First Class Mail International problem, we had a Buyer from Hong Kong pay $10 for shipping cost for a pair of gloves, but when we tried to ship it, it wouldn't go through as normal First Class Mail International and we had to pay over $22 f...

Guaranteed delivery by USPS not working

USPS is a not a well-functioning operation. Most of the time my packages get scanned, however, if the regular mail person is off, the part-timer, DOES not scan from the collection box and 90% of the time it is not scanned upon arrival at actual PO. A...

Alternative to Paypal for Buying eBay Labels?

Tried to buy a label just now for a global customer via the Erlanger, KY, forwarder. But it won't let me pay via PayPal; I get this result: "We aren't able to process your payment using your PayPal account at this time. Please go back to merchant and...

purchasing issue

I tried to buy an item from : purchase date on: Monday, Dec 18, 2017predicted to deliver:- Tuesday, Jan 9, 2018and I contacted the seller and he asked to increase the time and asked me to wait, I waited to complete 45 days and I agreed with him to re...

Need Airway Bill Number (AWB)

Hiii ... I'm from Indonesia , i need some help about getting AWB number. January 13th i bought an ice cream maker on ebay, the seller from USA. I see in tracking history the shipping didn't have problem at all until it arrived at Bandung. When i saw ...

New USPS increase

Last Sunday Jan 21st USPS increased postal rates. The FLAT RATE envelopes (including flat rate, Legal flat rate and padded flat rate) all went up exactly $.05 cents at USPS. With the EBAY adjustments we are now paying, not an additional nickel for th...

Where can I find the USPS Rules/Requirements/Restrictions/Guidelines for these Envelopes?

Where can I find the USPS rules/requirements/restrictions/guidelines for shipping in each of these type of envelopes?: USPS Priority Mail - Flat Rate - Letter EnvelopeUSPS Priority Mail - Flat Rate - Legal EnvelopeUSPS Priority Mail - Flat Rate - Pad...

sent a package as a mail

I sent a bubble mailer (6 by 9) with a makeup item (lipstick) in it. I sent it as an envelope. The postage that I got was USPS FIRST-CLASS MAIL and a letter F. The postage costed $1.21 and I didn't get a tracking number. The package weighted 1.60 oz....

Replacement offer, what is the deadline for acceptance by buyer?

Is there a deadline on an existing replacement offer made to a buyer? I received a refund request about a month after the item arrived because part of the order was defective. I do not accept returns however it's possible they are having trouble with...

USPS lost the package, I got the money taken back from paypal and a defect on my rating.

I have received a defect because the package, although I sent and uploaded it on time, was lost by USPS. When the buyer filed a case, I called them, called ebay, filed a missing package claim with USPS, harped on USPS who kept telling me to be patien...

Wrong item sent, seller stole my money and ebay thinks it´s ok

So last year I bought an electric scooter charger from this guy. Got an item with the wrong plug, not the plug the seller shows on his add. Asked for a return, contacted the seller once, twice, three times, didn´t bother to answer. Asked ebay to step...

Help! Can't purchase a label for return request through ebay system!

I sold a graphics card that a buyer claimed wasn't working(That is another issue as the buyer has FB indicating issues, but we know ebay will rule for buyer anyway). I accepted the return and once I went to the next page where I can normally buy a la...

Resolved! International Shipping - Would It Be Beneficial to Send Item Through eBay's GSP than Local Post?

Hello, I am outside of US and want to sell open-box cellphone.I want to enable international orders for my listing and wonder whether it would be beneficial to send item through eBay's Global Shipping Program to customer versus use my local post offi...

Package not scanned in

I have been selling for over two years and not ONCE have had this happen to me. I dropped a standard post 14x14x14, 14lb box off last Thursday at the post office with another package. The other package got scanned in and delivered (it was going prior...

Shipping costs reversed buyer paying less than Sellers Discounted Ebay's shipping costs

Are other seller's seeing this? In the last few weeks I have an item that I ship out 3-5 per week where the shipping seems to have reversed itself. IE the buyer is paying my discounted rate or lower and when I go to purchase a shipping lable through ...