Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Troublesome buyer & return request due to item not correct--untrue! What did I do wrong?

A buyer purchased volume 1 of a 2 volume set. Nothing in my description or title indicated anything but volume 1. The order came in during the morning hours, I diligently packaged and mailed before noon (est). Buyer, at or around 2:00 PM emailed and ...

Resolved! Purple Signature Confirmation Labels

If you print a USPS label on Ebay and add signature confirmation and would like to add a purple signature confirmation label to the package, how would you input the tracking number that is on the purple signature confirmation label, so that it matche...

Доставка в одном регионе

Добрый день! Подскажите пожалуйста как быть в следующей ситуации. Выиграл аукцион. С продавцом находимся в одном городе, но при этом мне предлагается международная доставка. Считаю, что мог бы подъехать к продавцу сам или же еслим продавец не хочет в...

Help ASAP! Buyer says sent to wrong post office?

I have a very disgruntled buyer who is saying that the package was sent through the wrong USPS center, Racho Mirage CA, which is what the tracking does say. But she lives in Cathedral City, CA (literally 5 miles away by the way) & says it wasn't deli...

I have not received my package

I have not received my package, and I am no longer eligible to receive my money back, what do I do?

Can I ship UPS through the eBay?

When printing a shipping label through eBay, how can I have the option to ship via UPS? Right now I can only ship USPS and FedEx. Thanks!

Help with refund

I made a purchase that I didnt receive, ebay interfered and told me that they returned the payment to my paypal account, which may take 48 hours and 4 days have passed and I still do not receive it. I do not know how to get back in contact with them ...

Is there a minimum size for shipping labels in general for USPS, FedEx and UPS?

I have a brand new Dymo Label Writer 450 that hasn't been used. I use sticky sheets that go in the printer for my shipping labels. The label printer only supports a max size of 2 5/16" wide. Obviously, the length can be whatever since it comes in a r...

Resolved! Can I set up a local Ship To purchase in another country?

This is my situation which Id like to describe BEFORE I get into it in case I will not be able to complete the transaction. Let me take this one point at a time. 1 - I am in the US. I found an item in England that I want to buy - but the seller does ...

seller return

just got rude awaking all a customer has to say is conterfit all done for seller .seller has to eat all of return even if its not a counterfiet item.been selling bike parts 30 years know what i have sell authenic parts dont matter still have to eat i...

Resolved! Tracking

Why do sellers send tracking numbers to Ebay and all they do is print a shipping label. And Ebay marks the item as shipped and it hasn't left the sellers hands.

Unpaid Item Credit

I went through the process on ebay from an unpaid item(Never shipped the item thankfully). The buyer never responded to my claim and I closed it after 4 days saying the did not pay. I received a message from ebay saying "You received a final value cr...

Resolved! When to close the return?

Hello, Two weeks ago I have bought a car spoiler from a seller on eBay. The spoiler came in damaged, so I requested to return it and discussed it with the seller, who agreed to send me a replacement. He asked me to close the return request as soon as...

warranty

I've read some posts on this topic already and from what I udnerstand, there's only the 30 day (or specifiec by the seller) perdiod where I can return the item, but no actual warranty ? Usually this is 12 or 24 months. I contacted the seller about an...

shipping

hi, when i created my account first i used ebay malaysia , then i won an auction from ebay usmy adress and location first was to malaysia of course , then after winning the bid i changed my adress to a USA address to a shipping company that will ship...