Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Seller Overseas, but Item Location US, Tracking Status Delivered, but Carrier Unknown

So this is the 2nd purchase I've noticed a pattern with shipping problems. Both purchases were made for items located in USA but upon researching the 2 different sellers after weeks past and nothing was received, their location on Ebay shows Israel. ...

Resolved! Shipping Costs?

Hi, everyone. 1st post in the community. My question is: How can certain sellers offer free shipping when the item itself is less than the shipping charge would be? At least according to my calculations. For example: A seller offers a bag of potting ...

Shipping label won't print. Dymo 400 Labelwriter

Never had a problem before. Tonight labels won't print. Any ideas what it wrong? Thank you in advance!

Resolved! I ordered as a guest and i am unable to track

I bought an item as a guest user. Went to my order confirmation email, clicked view order details. Typed in the email and access code in the order confirmation email. And as I clicked log in, I keep getting a prompt saying "The email or access code y...

how do you send buyer a return shipping label?

I accepted the return, then I became confused on how to send buyer two return labels so I called ebay for help and they said that I didn't need to do anything since I accepted the return. But then buyer says one of the labels never got sent to them. ...

Re-listed items apparently default to free shipping

Just a heads-up to folks who re-list items that don't sell first time around. I have recently re-listed a couple books and to my surprise when they sold they had free shipping! I originally posted them with calculated shipping via media mail. I guess...

Item missing at UPS Access Point

An item I purchased on eBay has been marked "delivered", but according to UPS it was delivered only to a UPS Access Point, which is a local supermarket. I went there to pick it up but they couldn't find it! Now what? How does this go on from here? To...

Listing got removed before item got shipped?

Hey, I'm pretty new to ebay so I have never encountered this problem before and i'm not so sure what to do. I bought a bag on 02/01/2018, and never got a notification saying my item got shipped. The listing got removed around 2-3 days after bought it...

delayed shipping

A buyer has purchased an item from me. She has paid, but wants me to wait until next week to send it as she is fixing to travel and doesnt want it to sit and be at risk of theft. If I wait, wont I be subject to not complying with my 1 day shipping I ...

Package stuck in transit to Erlanger,KY since 21Dec 17

I purchased an item thru GSP, it's been stuck on its way to KY depot withTracking number: 9505511028267352177143 At first the seller would not want to ship internationally, after my persistant attemps she agreed to the sale but it has to be sent by G...

Post office closed

Good morning, Yesterday my post office closed due to ice storm. What do I do so this won't affect my on time shipping?

Resolved! Buyer wants to return item but hasn't opened a case

I sold a NWT Shirt to a buyer for $19/free shipping. They received it and said it was lovely but it bunched up on one side (it's a wrap top) and was unwearable. They said they would send it back to me or just throw it away and asked for a refund thei...

Shipping from Business

Hey,I was wondering if anyone had any tips on shipping from my work.My ebay is a lot of getting rid of back orders and left over stock we no longer use. We get new stuff in a lot, so Fed ex comes every day.Anyone have anytips to do my shipping on the...

1st option free shipping 2nd paid overnight shipping

hello when changing add extra shipping option can not changing to paid.if 1st option is free how to change additional to paid overnight shipping spent hour on this couldn't figure out.

How to accurately calculate shipping of an item with 6 boxes weighing 21 pounds each

Hi,This is the first time I am listing an item with 6 boxes weighing 21 lbs each. They will contain about $2,000 + of sheet music. Can anyone suggest the best way to enter that into eBay's shipping calculator? Entering the weight is obvious but shoul...