Shipping

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Buyer asking me to send item to another address

Hi all.A buyer already sent me payments using PayPal for an item he bought from me on eBay.The problem is that he is kindly asking me to post the item to his friend at another address(in another country) since he wants to give his friend a gift...Thi...

How to contact Ebay? Is Fraud and improper feedback now totally ethical with Ebay?

I purchased an item on Ebay, it was not as stated, printed the label and shipped it before the deadline, got negative feedback from the seller, but there is no resolution center in Ebay to contact anybody. PayPal, now a separate company does not go b...

What happens next if you don't agree with choices for initiated return?

I have a buyer who is claiming the hair styling mousse she bought smells of chemicals after using it. This product is a chemical, plus, it does smell strong, just like other hair styling products such hair spray do. The product is not super old, nor ...

Refund did not arrive to my paypal account

Dear Ebay Friends, Please help. I have received a message that I have been issued a refund by the seller, but I have no trace of it on my paypal account. Here is refund status on Ebay: The seller is giving you a full refund. You should receive it soo...

Resolved! How to rectify shipping via Parcel Select to US Island Territory

I recently sold a relatively high value item to a buyer on US Territory in the Pacific. The buyer was listed as paying for shipping. It was intially adverised with FedEx but the buyer provided a PO Box which FedEx cannot ship to. After some discussio...

USPS International First Class - NO LONGER AN OPTION as of Jan 22, 2018 - Ebay Not Telling Users

I have many items for sale with USPS International First Class shipping as an option. Today I tried to ship something via that method, and got an error. Called Ebay and they said as of today, USPS does not support first dass int'l for ebay shipments....

Per ebay, First Class Package International has not gone away, its just broken!

From eBay For Business Facebook: eBay for Business UPDATE: Apologies! We want to correct some information regarding the USPS updates and issues you may be experiencing: eBay labels will still continue to support domestic First Class Mail packages up ...

Today offically changed my mind about calling ebay about any issues ever again.

I know the story I'm about to tell today about my experience on ebay was most likely widely experienced by sellers around the country. Tell me if it went something like this: I noticed yesterday our store's first class shipping options for potential ...

Issue in printing shipping label for FIRST CLASS INTERNATIONAL MAIL

Hi,I'm having issue with printing shipping labels for International mail (FIRST CLASS INTERNATIONAL MAIL). I use #Auctane shipping manager and they gave me an error msg (Invalid rate. Due to a change in USPS rules/regulations, First-Class Mail Int'l ...

Shipping to Mexico

I like very much your website but since I live in mexico I am having many troubles for selling products due to the shipping proces I have a fed ex store close to my home but they will not pick up stuff to send to the global shiping program how do you...

Resolved! Has anyone experienced issues with Brother QL-500 - 710 printers today?

I use a Brother Ql-710w thermal printer to print labels.. however tonight there is some error preventing me from printing labels. It shows as a "paper size" error but it's in fact a visual error in the pop up label window. Anyone ever experience this...

shipping calculator quit working

It has been working fine for months, then over the weekend it quit working and instead of auto populating a fee, it has a link to calculate and it gives an error regardless of zip code entered. I know fees went up, is Ebay having issues adjusting the...

Anyone else having problems printing a First Class Package International shipping label?

I have been trying to print a first class package international label to AUSTRALIA, just 8 ounces, for over several hours, and ebay continues to state the service is not available, and try again later. I hate the new interface over at Paypal, and I d...

Seller did not pay "Free Shipping"

How do you report a Seller who did not pay for the shipping of an item listed as "Free Shipping". FedEx sent me the bill, $123 . I have contacted the seller. They said they would call Fed Ex but I received another "late" bill from FedEx. Ebay should ...

Shipping Rates and Discounts

I know that new postage rates went into effect this past Sunday, so I knew that Ebay would automatically adjust for any listing that I had, so that was fine, however, what kicked me was the huge reduction in priority flat rate discounts - .15 for a f...