Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Could be interesting.

Our mail carriers didn't run Friday or Saturday due to bad road conditions. Then there was Sunday and the Holiday. Last night we got more snow and ice, so I doubt they'll run the full routes today. As of now, I expect they'll run tomorrow. This is a ...

Resolved! Neg FB for over 30 day return.

Can a buyer leave me neg FB for not accepting a return over my 30 return policy? I just got the return request, the shirt was delivered 11/8. Said they bought the wrong size. They bought 2, so I guess return will be for both. The return said I am not...

Resolved! I paid for and printed a shipping label that was invalid, had to pay more for shipping, what do I do

I sold an item, printed the label through ebay. I guess I mistakenly selected only 1lb for the package, when in reality it was 5. So I selected "bill me later" from ebay, but ended up having to pay another 13 dollars out of pocket at the post office ...

Resolved! Can't Find shipping Label for Insurance Claim....

Trying to claim insurance for an item that is to be returned from outside the US. eBay shipping labels page only has two pages for labels and the specific label we're trying to find isn't on the page anymore because it exceeds the amount that eBay ca...

Questions about Return Policy

Hi,A buyer purchased a watch from me; however, this buyer requested return with "doesn't fit" . She said it is too small and she went to a jewerly store to try to extend it but jewerler said no and she said she knows that I (seller) do not take retur...

Resolved! Waiting on Refund - Seller Relisted

I ordered an item and returned it when it arrived and wasn't what the listing described. The buyer received my returned item and has now relisted it, but hasn't refunded me. Is this normal?

I need help please

Ok here is the situation, i sold an item and last week person send me e-mail january 8 telling me she is not happy and wants refund, its all good, i said sure.so the lady said i will go take the item to the post office tomorrow and was on the 9 and s...

Guaranteed Delivery: Filter by Shipping

Hello, Does anyone know if there is a way to offer guaranteed delivery based on the shipping option? I only want to offer guaranteed delivery on expedited shipping. My normal rate table/shipping policy has standard (free) and expedited shipping optio...

Resolved! Need help figuring out which box to use when shipping with USPS

Hi guys, I am currently confused about what box/service I should be using to ship out my item.My item demensions (rounded up) are: 15 (length) X 9 (width) X 3 (height) I dont have a box on hand so I will need to go to the post office to get one (free...

Resolved! Shipping from US to Brazil question

This is my first time i mailed an item to Brazil via USPS First Class Mail and i am wondering why the item went to Atlanta? I live in Idaho, isnt it supposed to go South instead of East? Also once it reaches outside the US, will there be still tracki...

Can I get refunded if I paid for a buyer's return label, but they never returned the item?

A customer claimed that a product I had sold her had been previously opened (which I knew to be untrue). So I paid for a return shipping label for her to return the item to me. I never heard from her after that, and she did not return the item either...

Why does EBAY punish seller's by holding funds for USPS delaying shipments?

The tracking number you have provided already exists in our system.

I've received an item I believe is fake, the seller has agreed to the return and provided a return shipping label. When I try to put in the provided tracking number I get the following message: The tracking number you have provided already exists in ...

USPS International Shipping Not Available ??

Is anyone else having a problem selecting USPS Priority Mail International Shipping Insurance? I was able to select it before but now sense the ShipCover Insurance is available it seems that you cannot select USPS Priorty mail international Insurance...

the seller refuses to send the parcel without receiving money

I made payment via PayPal, here is the seller's message: «Yes it is.Thank you for your purchase and quick payment. I see the funds are on hold in PayPal. I can't ship this item until the funds are released due to its value.When I do ship the item it ...