Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Why have eBay shipping rated gone up on packages by huge amounts when USPS only went up 5 cents?

For example: A flat rate padded bag from USPS went from $7.25 to $7.30eBay went from $6.30 to $6.90 on the same item. Furthermore, eBay charges commission on shipping whether it is separate from the item cost or "embedded" as "free shipping." It is a...

Resolving an Appeal

I sold an item on 12-17-17 showing no returns in my listing as I sell vintage watchmaker estates where parts can easily be stolen and returned "not as described." The item shipped in two packages due to weight and size was signed for 12-21-17. A retu...

about drop shipping

i changed Primary ship from address as it from china but whenever i try to make a sell list "Your item Location indicates that your item is in Canada, but you’ve chosen a shipping service that ships from outside Canada." got this comment how do i fig...

Buyer asking me to send item to another address

Hi all.A buyer already sent me payments using PayPal for an item he bought from me on eBay.The problem is that he is kindly asking me to post the item to his friend at another address(in another country) since he wants to give his friend a gift...Thi...

How to contact Ebay? Is Fraud and improper feedback now totally ethical with Ebay?

I purchased an item on Ebay, it was not as stated, printed the label and shipped it before the deadline, got negative feedback from the seller, but there is no resolution center in Ebay to contact anybody. PayPal, now a separate company does not go b...

What happens next if you don't agree with choices for initiated return?

I have a buyer who is claiming the hair styling mousse she bought smells of chemicals after using it. This product is a chemical, plus, it does smell strong, just like other hair styling products such hair spray do. The product is not super old, nor ...

Refund did not arrive to my paypal account

Dear Ebay Friends, Please help. I have received a message that I have been issued a refund by the seller, but I have no trace of it on my paypal account. Here is refund status on Ebay: The seller is giving you a full refund. You should receive it soo...

Resolved! How to rectify shipping via Parcel Select to US Island Territory

I recently sold a relatively high value item to a buyer on US Territory in the Pacific. The buyer was listed as paying for shipping. It was intially adverised with FedEx but the buyer provided a PO Box which FedEx cannot ship to. After some discussio...

USPS International First Class - NO LONGER AN OPTION as of Jan 22, 2018 - Ebay Not Telling Users

I have many items for sale with USPS International First Class shipping as an option. Today I tried to ship something via that method, and got an error. Called Ebay and they said as of today, USPS does not support first dass int'l for ebay shipments....

Per ebay, First Class Package International has not gone away, its just broken!

From eBay For Business Facebook: eBay for Business UPDATE: Apologies! We want to correct some information regarding the USPS updates and issues you may be experiencing: eBay labels will still continue to support domestic First Class Mail packages up ...

Today offically changed my mind about calling ebay about any issues ever again.

I know the story I'm about to tell today about my experience on ebay was most likely widely experienced by sellers around the country. Tell me if it went something like this: I noticed yesterday our store's first class shipping options for potential ...

Issue in printing shipping label for FIRST CLASS INTERNATIONAL MAIL

Hi,I'm having issue with printing shipping labels for International mail (FIRST CLASS INTERNATIONAL MAIL). I use #Auctane shipping manager and they gave me an error msg (Invalid rate. Due to a change in USPS rules/regulations, First-Class Mail Int'l ...

Shipping to Mexico

I like very much your website but since I live in mexico I am having many troubles for selling products due to the shipping proces I have a fed ex store close to my home but they will not pick up stuff to send to the global shiping program how do you...

Resolved! Has anyone experienced issues with Brother QL-500 - 710 printers today?

I use a Brother Ql-710w thermal printer to print labels.. however tonight there is some error preventing me from printing labels. It shows as a "paper size" error but it's in fact a visual error in the pop up label window. Anyone ever experience this...

shipping calculator quit working

It has been working fine for months, then over the weekend it quit working and instead of auto populating a fee, it has a link to calculate and it gives an error regardless of zip code entered. I know fees went up, is Ebay having issues adjusting the...