Shipping

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Resolved! Return help please

So I sold a pair of trainers on eBay. The buyer now wants to return them because he doesn't like them (I don't usually accept returns but am happy for them to be returned as long he pays the return postage). I called ebay to check whether this was ok...

Seller sent me a request to cancel recent purchase.

Seller sent me a request to cancel recent purchase. reason - the seller says that you have requested shipment to an unconfirmed addres (which is wrong) the address was correct. So, how should I proceed? how am I going to get refund and when should I ...

Resolved! Seller refunded now wants return, but won't send me a proper shipping label. What to do?

I bought a ring for over $200, when i recieved it it was a smaller carat weight than described. I opened a case for return and the seller did not get back to me in 7 days so I asked ebay to step in. During the last day they had before the case was fo...

getting a refund, where did the money go?

seller refunded me and im told the money should be in my paypal but i never had a paypal account linked to my ebay account.

Anyone have information about problems with deliveries to Greece?

Never had problems for years until about last July when packages started not being delivered. At this point I have 3 deliveries in the pipeline and all 3 are late. The only information I have at present is that new custom procedures were implemented ...

Ebay continuing to abuse the sellers. Forced to give refund after receiving positive feedbak

I offer ebay help you sell service at my computer shop. My policy has always been that the owner of the item will not be paid for the sale of the item until positive feedback. A client had a nearly brand new barely used Canon Pixma printer they wante...

Refund

buyer wants a refund on a digital HD code - how do I know he didn't use and now wants a refund

Packaging

Any suggestions on packing 4 coffee cups to ship?

Resolved! Are the USPS shipping options defined somewhere?

Is there a link to detailed information about each of the shipping options listed when I am creating a new ebay listing? I am trying to determine which shipping option on my listing matches the USPS Priority Mail box 1096L - 9.25 x 6.25 x 2. Are thes...

Shipping first class with larger Poly mailers

I'm shipping some clothes with poly mailers but I made the mistake of just buying some at the store (I now know how much cheaper they are online) but the ones I got are huge and I didnt relize it until I opened the package. The ones I got are 14x18 i...

Shipment without updates for over 10 days - Should i oppen a case?

Hi,I've been buying from ebay for a couple of years and up until now i never had any problems with shipments.Last december i bought i pair of sneakers to give as a Xmas present with the value of 170€ already counting shipment and GSP fees included.Ev...

Return policy is compltely one sided/ against the seller.

Hello,The eBay pre-fabricated response is in error. I did prove that the item was not returned in the same manner aas when it was sold, as I provided pictures. I am not a small business, just a guy with a second job…the policy is completely one sided...

Resolved! Buyer said that the address they gave me was their old one after label was payed for

Okay so I just made my first ever ebay sale and immediately after I payed the shipping from my paypal the buyer was looking over the recipt and noticed that the address listed was their old one. and requested I send to her new address which she gave ...

Official Protest : Global Shipping Program by Pitney Bowes Ltd./Inc. and Ebay Inc.

Official protest against Ebay illegal trade practices via the Global Shipping Program via Pitney Bowes Ltd and Inc. The Global Shipping Program as it operates presently calculates an estimate on Import taxes and Duties which then are payable to the P...

Frustrated with ''ordered by mistake'' return request, how do you deal with this kind of case?

we are selling vedio game accessories, but a few buyers are not game player, just buying for other, this kind of buyers may be not familiar with game model, they might order by mistake to get wrong accessories if they do not read item description car...