Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

HELP! Do i need to ship something to the buyer even if he bought a virtual item?

So i sold a virtual item to a person from brazil.Firstly the buyer couldn't buy it cause it said no shipping to your locations, so i changed it to worldwide and added a shipping service.After the person bought the virtual item i got this message (see...

Changing weight of package shipment after purchase with no price reductions ever

If you overestimate the weight of a package, why after seller purchase, does the shipping cost to seller not reduce? Where does the weight over charge go? Read somewhere the post office refunds for such errors but Ebay must pocket that refund because...

Item returned.... damaged.

I sold a MacBook Pro, model 1287, with the year 2015 on the back. I sold it for parts or repair because it wouldn't boot up right. I'll never understand Apple, but the computer was actually a mid-2012 upon verification of the serial number. Since it ...

Return Left in Mailbox: Not Showing Up in Tracking

Hey, so I'm returning something of considerable value, and I left the package out in the mailbox for the usps truck to pick up. After 3 days, it's not showing up as being recieved by the postal service. I was wondering if this was something that just...

Returns of USED sex toys

Hi, I would really liek to know how is it possible that ebay allow returns of used sex toys. I really do not know what kind of person you are if you come up with idea to return used back to seller because it is to big. But this is happening to us eve...

is there a way to apply my UPS negotiated rates to the shipping calculator?

i just got my new rates for UPS, and our negotiated out of country rates are pretty substantial. atleast on par with USPSs now, in some cases even better. the problem i have is that there doesnt seem to be a way to apply those rates to the shipping c...

Intl. buyer claims item arrived "opened". Wants to return for full refund including custom fees

Hello, I had an international buyer purchase a handheld video game console from me on March 5th. He lives in the UK. Link:https://www.ebay.com/itm/162408408951?ViewItem=&item=162408408951 The item is new and was an item that was part of my personal c...

Shipping discount reduced?

Printed 3 shipping labels through eBay today. My discount is now 2%. Is this happening across the board? I have no cases against me, my account is in good standing... I can't figure out why this happened, or if this is one of the many recent "improve...

Shipping to Russia

I have found conflicting info....does ebays GSP ship to Russia and If not why was a buyer from Russia able to bid on an item? Thank you

Duck Tape Not allowed for UPS & Fed Ex?

Hi,I haven't shipped too many large items in a while. A couple years ago...duct tape and brown paper were allowed on packages. I guess they aren't any longer I was told yesterday. My husband packaged a large heavy item...took him hours...he used pain...

Add tracking number from Manage Orders changed and SUCKS!!!

Why do they change things and make it worse???? I go into Manage Orders/Awaiting Shipment and select all and do the shipping action Add Tracking and now the screen it goes to is all changed and doesn't show the record number in the list of orders wai...

USPS fakes delivery?

Interesting article https://www.aol.com/article/finance/2017/12/05/postal-workers-claim-theyre-being-forced-to-fake-package-delive/23298123/?ncid=txtlnkusaolp00002514

Return Shipping question

This is another question about a buyer who is returning an item to me. eBay's message to me just said the buyer has requested a return, gives the reason, and states they've requested the buyer return the item by the 20th. If eBay expected me to send ...

Tracking shipment after shipped from Erlanger

Hi, I seemed to have ran into a problem with tracking a package that's being shipped through the GSP. Here's the tracking history according to ebay: Shipped from the Global Shipping Center to International DestinationApr-21-2018, 19:40 PM, Erlanger, ...

I bought an Amibo, and the seller is using Media Mail, will I be charged postage for First Class?

So I just noticed that the person I bought from shipped Amibos using Media Mail, which after researching what exactly it is, I do not believe that it is the proper shipping method. I found a thread containing this “Media Mail packages are sometimes s...