eBay

Partial Refund Failed (I'm the Seller) - eBay and PayPal giving me ZERO help and directions

I sold an item on eBay last week. This morning the buyer requested a return due to item not matching description. With the buyer making this request I was given the option of full refund, partial refund, and messaging with the buyer. We messaged a co...

Seller didn't respond and I still got charged

INCORRECT / INACCURATE: The Phrase 'FREE SHIPPING' Must BE Banned! Sellers UNITE!

FOR IMMEDIATE RELEASE:Dateline (USA)Subject: 'Free Shipping', The PHRASE vs. The REALITYWith mounting incentives (read: bordeline pressure) by the Big Cheese, Sellers have been essentially forced-into offering what is termed 'Free Shipping' on many i...

Returns involving Non Tangible Goods

I bought a ceramic heater and had to return it because it was defective. I also bought the SquareTrade insurance plan when I purchased the heater. After I completed the return of the heater I pursued getting a refund for the insurance plan which was ...

diabetes test strips and lancets.

I sold 100 diabetic test strips & 100 lancets. Picture showed box said one time use lancets. Buyer complained that I didn't specify they were one time use in the description. I told him I didn't realize they made reusable ones although sometimes when...

Seller didn't refund

Originally, I had to receive itme on Feb 7. I didn't receive item, so I sent message about refunding. but seller just said " wait, wait" How can I refund about this? I don't know why i wait

Ebay tracking issues?

Anyone having trouble with ebay not picking up tracking info? I purchased an item last Friday and it was shipped over the weekend, seller uploaded tracking and per the USPS website the package has been accepted is enroute to me. The ebay website AND ...

Complicated Situation - Freight Delivery

We are a brick and mortar business that does a significant volume of sales via eBay. We deal in primarily vintage furniture, and therefor employ freight delivery very regularly as we sell items that are too large and/or heavy to ship via more standar...

Free shipping and making profit

I've been selling a little bit here and there (used half.com a lot) for 5 years and never saw this board before. So I have a question....i wanted to list some of my books but others have them listed for a couple dollars and then free shipping on top ...

What does this tracking mean?

https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=2&text28777=&tLabels=LS585141169CN%2C Package makes it thousands of miles from China in a few days but is now stuck a few miles away for the last week?

Post office put wrong shipping label on boxes

Post offie put wrong shipping label on 2 boxers.Buyer #1 contacted me to inform me of contents, which was similar to Buyer #2 purchase. I had buyer #2 refuse shipment so it would come back to me for free. Since I offered free shipping and buyer #2 sh...

eBay Can’t have it both ways. Shipping: Drop Down Options.

What happened to the "file a claim" dropdown that used to be in the "Labels" page? In the search bar it has the "Search by Insurance Policy" but even then there isn't anything to file a claim. It used to be there, and it was very efficient and fast c...

Does eBay even try?

This is supposed to be a Silicon Valley tech company, but their system is just sometimes so bad I can't even understand it. I literally have the shipping setup based on weight, and eBay charges the customer $10 less than what they charge me for shipp...