Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Estimated arrival date

So if I order this tuxedo and it says it will come Friday April 13-Tuesday May 1, 2018 but if I put a $20.00 fee in for a earlier date I will like to know when it will arrive to my house and will probably ship it with between UPS or FedEx.

Not receiving items

This is was my 1st time buying from ebay. This was a bad expericence. I have not recieved my item, I have open case, just for the seller to tell it has been mailed. I never recieved it. I been to USPS and it was delieved to a parcel locker, but I gue...

Item sent brand new. Buyers claims it isn't new and case damaged after having item for month.

So I have been a member on ebay and never had a situation like this. I had sold a low cost item, a PS3 video game that was factory sealed as shown in my listing. It sold for $10.00 and 2.95 S&H. The item was sold on the 1/11/18. I shipped it on the 1...

User avatar by Adventurer
  • 249 Views
  • 7 replies
  • 1 helpful

current system status

why is there no announcement about not being able to buy and print eBay shipping labels since 10 am yesterday and when I check 'current system status' all lights are green? Is anyone else experiencing this issue?

User avatar by Thrill-Seeker
  • 105 Views
  • 1 replies
  • 0 helpful

Good News for INR claims for Drop Shippers

If you have an INR, Google to see if the address is a drop shipper. If the scan shows arrival at unit after the package is scanned as being out for delivery, eBay will find in the seller's favor for an INR to a drop shipper. I just saved the hassle o...

User avatar by Scout
  • 328 Views
  • 7 replies
  • 0 helpful

Resolved! Processing Exception. What is going on with my order?

Ordered my item on 1/25/18. Tracking shows it kept being bounced back and forth to USPS Atlanta. Now on its way but it is marked "processing exception".What could be going on here? Sunday, Feb 11, 2018 7:34 AM NORTHWEST ROCHESTER NY DISTRIBUTION CENT...

User avatar by Adventurer
  • 2740 Views
  • 5 replies
  • 0 helpful

Resolved! Incorrect "Shipping From" zip code appears below actual shipping address. How do I change it?

When I'm making a shipping label the incorrect zip code appears below actual shipping address as "Shipping From". How do I change that? I've gone to my personal address settings and changed all that (I used to live 9 hours away). There seems like now...

How to put item'e price on shipping label

I have sold an Item to a buyer in Australia for 40$. Now he is asking me to put a value of 10$ on the package when I send it to him due to the customs rules in his country. I can't find a way to put any price for the item on the shipping label. Is th...

User avatar by Adventurer
  • 454 Views
  • 19 replies
  • 1 helpful

Package with no scan

Maybe I am jumping the gun a bit but I want to get out ahead of this. On the 12th, I printed labels for 3 packages. On the morning of the 13th, I put them in my mailbox for pickup like I have done most every day for years. As of today (the 15th), the...

Resolved! Nilton cesar teixeira da silva

comprei um iphone x 256gb, o mesmo dizia que vinha novo e selado, peguntei ao vendedor por email se era desbloqueado e o mesmo disso que sim, que era desbloqueado, novo e selado. mais quando chegou aqui e quando eu abri vi que não era por que tinha u...

When listing shipping weight keeps changing without any revise!

I have listed and sold on ebay hundred of items, so I am not new to this. The last couple of auctions I posted Kept changing the weight! Original listing had a weight of two pounds, when I checked my auctions it was listed as 3 OZ! So revised the auc...

Is my item arriving today ?

Hey! I have been following the shipping of my item. It came from the US and I live in Canada. As you can see on the picture the item is on the move from Mississauga (close to Toronto). The drive time between Montreal and Mississauga is approximately ...

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