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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Tracking number for registered parcel is going to a wrong destination country

After fully paying for an item sold from Chile and to be sent through registered mail with tracking to the Philippines I discovered that the tracking number given me is for a registered parcel going to Hongkong: Correos Chile tracking has not indicat...

Holy USPS Price Increase! Little guy getting phased out by 1/18 shipping rates!!

How on earth can I continue to offer free shipping with a rate increase every 7 years since I started 7 years ago? As I ship my Monday morning packages I can see the full impact of the January 2018 USPS price increses. I'm doomed. As a small seller (...

ebay are thieves and scammers!

ebay are thieves and scammers! And they support thieves and scammers! I was convinced of this more than once! Customer support is not available and can not be contacted! And every time everything is worse and worse!

Return after a week?

Sold an iPhone about 2 weeks ago. Item was paid for and shipped immediately. Item was marked delivered a week ago yesterday. Today I receive notice the buyer wants a return claiming a cracked screen. Screen was not cracked before shipping and eBay im...

Global Shipping Program Notification EMails New?

On another account I shipped items to a Canadian Buyer. On 1/19/18 I received an email telling me the package left the GSP hub in Erlanger, and today I got an email telling me that it was delivered to the Buyer today. Is this new? I don't think I eve...

Lowest Prices for UPS and FedEx?

I currently have been using USPS as my solid and only shipping source but I'd like to entertain the idea of UPS and FedEx as USPS is very low, however, when zipcodes hit the bigger cities, it is almost 3x more which turns customers away and combining...

Protesting USPS's & eBay's Proclivity In favouring Chinese Sellers Over USA Based Sellers.

Ok, I've been on eBay as a Buyer & Seller since almost the beginning.Not a Newbie at all.I am wondering WHY eBay favours the Chinese Sellers placement in the Search Results over those of USA Based Sellers.I've done a simple ambiguous search for "Univ...

How to refund buyer from canelled transaction when payment's pending with paypal

I'm a seller and I cancelled a transaction after payment was complete and ebay is now asking me to tefund the payment but i dont have access to the funds since payment is pending with paypal, im a new seller and they've been holding all of my payment...

Resolved! Question about Fine Arts and GSP

Can someone explain why "Fine Arts" are on the GSP Excluded List?Is eBay worried that someone will steal a valuable painting or sculpture, and then use Global Shipping to get it out of the US? I ask this because I'm a painter, and would love to sell ...

Multiple FedEx upcharges on Nov/Dec Shipping for heavy/large shipments

@berserkerplanet@Anonymous I have several instances where I shipped boxes weighing over 9lb in Nov and Dec via FedEx SmartPost and FedEx Home Delivery. All the labels were printed via eBay labels. Now that I have received the invoices I have a number...

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Return request

I have 2 problems that I need help with. (Both have to do with returns.) The first:I received a "request a return" from a buyer. I stayed in contact. It's now been over a month since I last heard from them and a case wasn't ever opened. It's now too ...

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