Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! GSP shipment lost stateside - now what?

Has anyone ever had a GSP purchase go missing in the USA? Thus eliminating any GSP protection...? I have a PM FRE headed to the UK. Typically it's 2 days from here to Erlanger, KY. We're 9 days in, and the envelope has spent a week in Cincinnati. (Tr...

$15 shipping in a $7 flat rate envelope

I won 3 auctions very cheaply from a seller, before I bid I asked how much shipping would be for 2, he told me $10 or $12 so that was fine, I ended up winning 3 and the shipping was over $15 , but he used a padded envelope, please note that charge wa...

Resolved! GSP UK to USA Question

Hello, I purchased an item from the UK for delivery in USA. Right now it has just reached the GSP facility. THe GSP tracking number is very weird and have not seen one like it before, is there a way to find out the final delivery company that will be...

Buyer returned 'defective' item, but it's not defective how to proceed

Need some explanation about my case. User report pen its faulty i accept return, i ship a working pen i agree pay return. Now my problem user have declared 500 usd on package i pay 142 euros on vat custom, user declared post pay on act i pay more 20 ...

How to print Ebay shipping to Puerto Rico - now having problems after USPS price increase

I never had a problem before printing eBay shipping labels to Puerto Rico. It is domestic shipping just like within the Continental US and to Alaska.But now, after the postage rates increased, I am not able to print shipping labels to Puerto Rico.Has...

Resolved! EBAY IS FORCING IMMEDIATE PAYMENT ON BINOWS AND MY BUYERS ARE NOT HAPPY - I'M GOING TO LOSE BUSINESS

I wish ebay would stay OUT of my business practices. Requiring IMMEDIATE payment is forcing me to ship immediately and my buyers are paying lots more for shipping. I'm losing business with this!!! This is for buy it now auctions.I know of at least 1 ...

Global Shipping Buyer Issue

I live in the UK. I have imported 7 vintage radio's +Philco radio Chassis which came last month and no problem. I bought 2 Philco radio Chassis earlier this month, was stopped at Global Shipping Center KY . I received a full refund .EBAY in UK were N...

Sellers listing combined shipping but then don’t discount

If a seller states they do combined shipping in their listing don’t most people assume that to mean combined items if applicable and a discounted shipping cost? Can sellers state in their listings they will combine shipping then not give you the disc...

Resolved! Communication

I recently purchased an item and sent communication to the seller (twice) to see if they could ship sooner as it relayed to me in the purchase window that I should receive 2-20. I ordered on 2-10 and the normal USPS turnaround is 2 days from sellers ...

A returned item stuck in customs

Last month I purchased an item which was not as described! Prior to shipping I had asked the seller to reassure me that it was as described and replied that he would refund me if it turned out to be different! Upon receiving the item I immediately in...

Packing- DVDs

This is one area where I am facing trouble too frequently. It is not usually seller fault (excep at least one case, where I suspect a damaged disc had been packed).This is applicable for International transaction, but I am not sure it wouldn't happen...

My package was sended back

Well i pay for a lense for a camara Nikon D3100 from a company in Hong Kong and in the post said that it was expecting to arrive on the 10 of March, so i went to a travel and when i arrive back home in Germany i found out that i have a letter from th...

Resolved! i didnt recived and case was closed

the case was closed because the buyer say that he will resend to meand i waited but its not come to me From: 94racing-ieTo: refaelliSubject: Re: I didn’t receive my item: refaelli sent a message about Automatic USB Rechargeable Smart Robot Vacuum Flo...

didnt recived my item the case closed

the case was closed because he buyer say that he will resend to meand i waited but its not come to me "From: 94racing-ieTo: refaelliSubject: Re: I didn’t receive my item: refaelli sent a message about Automatic USB Rechargeable Smart Robot Vacuum Flo...

Resolved! A query regarding a delayed item

Hello, I recently bought an item that was shipped from Charlotte, NC to the Global Shipping Center at Erlanger, KY. This leg of the journey was done by USPS. On Friday February 9, it was processed at the Global Shipping Center and handed over to Fede...