Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Seller is very suspicious

I made a purchase on Feb. 12 and paid immediately. Estimated delivery was Feb. 20. On Feb. 17, I contacted the seller to ask about tracking not even showing item received by USPS. Seller responded they were sorry and it got shipped "today" (Feb. 17)....

Tips for inventory/shipping management

Hey guys. Usually to keep track of my inventory for shipping I put a number in the title of my auction then put a corresponding sticker on my item. Is there a better way? Is there any software that can automate this by automatically numbering my auct...

Global shipping program, (my mistake)

An international buy purchased two items from me, (identical items). I did not notice he order two of them and shipped only one. Once I realized he purchased two I shipped another one later in the day. I'm wondering what will happen at the global shi...

Shipping Error SHOULD FIX THIS!!!

The buyer paid $14.99 for shipping when I went to print the labelIt picked the highest shipping it could possible find something like almostthirty dollars. Without thinking I clicked on it and now I have to go through thevoid process and make another...

5-8oz First Class label discount glitch?

The USPS charges the same price for a 5oz First Class package as it does for an 8oz package. Why is the ebay label discount on an 8oz package less than the discount on a 5oz package when USPS charges the same price for all 5-8oz packages?

Still trying to get the shipping corrected!!!

Everything is set up correctly on my account. Four calls to customer service so far. Buyers are being grossly over charged on shipping.Out of 80 items sold yesterday 16 were over charged. An example would be 12 oz package shipping 1st class. The buye...

Returned item lost

I returned an item thru the ebay system. The seller won't refund or replace as they can't find the item and say I didn't use the ebay system .I've also unfortunately no longer got the receipt. Where can I find proof of return on ebay?

USPS First class mail in transit to destination for 3 weeks

I already received my refund from the seller but I still want the item. It only says, "accepted" at a sorting facility in NY which I called and they said it's not their anymore but they haven't been any updates since then for the package. Except for ...

Ipad still under contract! Ebay won’t refund?

Just brought an ipad pro brand new & sealed (locked to ee) when i recieved the item i tried to get it unlocked to any network but EE refused because it’s under contract (which the seller didn’t mention) & with the first 6 months will stay locked to E...

If I pay exorbitant fees fot GSP, I expect better

Again buying an UK based item that ships with Global Shipping Program. I pay ridicilous high shipping fee and, I, in return expect that the given fast shipping estimate holds. But oh no, Pittney Bowes seems to take no hurry getting the package to eve...

Resolved! Location - Extended Stay Out of State

I am looking to go out of state for a few months and am looking to take the inventory from one of my stores with me and continue to sell. Do I just change the location on all of the listings for the duration of the stay, most of my listings go flat r...

Resolved! Adding a New Shipping Option for USPS.

As a Seller I do not have the option to send a .99 item First Class Mail without a Tracking number in a Listing nor to offer a Secondary Shipping 2-3 First Class Package with tracking. Knowing that if a Customer complains they never received their it...

Returning a malfunctioning item with "no returns" that's not technically DOA?

I recently bought a somewhat expensive electronic item (graphics card) that worked for two days and then malfunctioned. The seller specified "no returns," but would I be able to get a refund even if it was not technically DOA?

Singapore post Slow?

So i ordered two things:Something from korea wich i ordered on 03/01/2018 and came after 2-3 weeksAnd something from china which i ordered in 31/12/2017 and 'till this day never came, this one is made by sg post. The last update is on 11 jan Arrival ...

FedEx says item was delivered but it was not!

Hello guy, I recently purchased a laptop through eBay from a seller with very good reviews and feedback. It was shipped and was supposed to arrive yesterday, so I took the day off and camped by my front door where I could see the street for FedEx to ...