Shipping

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Resolved! Buyer requesting tracking months after completed transaction

I made a sale to a buyer back In September or October. It involved at least a dozen offers that I accepted low prices on because the items weren't getting many views and I just wanted to move them. Items were packed and shipped and I posted the track...

Buyer wants to return item that wasn't received on time and supposedly isn't the right color

A buyer purchased my item (a necktie) and I dropped it off at the post office on the day he bought it. Unfortunately, USPS took forever to deliver the package, but eventually did deliver today. The buyer opened up a case against me yesterday saying h...

Resolved! "Monitor" shipped in box too small for said monitor

Bought a "monitor" and it came in some long shaped uhaul box which is too small for a monitor, at least with sufficient padding, I have a 23" monitor box I recently bought which is a full 1/3 taller.Either there is a brick in the box, or its crammed ...

Can I cancel an order based on shipping time vs location?

Last night my cracked Iphone screen went out on me, so I ordered a new one off ebay. I made sure to pick one that came with a tool kit and was shipping from a relatively close location from me. After I made it order (1/08/18) I see the expected arriv...

15.9 oz sent as 1st class?

i just received an item today bought on eBay. the "first class" package weight listed on the label is 15.9 ounces. it was printed using eBay label print system and a Pitney Bowes machine. on my way today doing some errand walked into our local post t...

Printing shipping labels and buying boxes at post office

Hi all, I'm a bit (a lot) confused with the shipping. So, I have the option to print my label, and stick it to a box of my own. But can I print the label, go to the post office, get one of their boxes, stick the labels in the moment, and just ship it...

Shipping an expensive item to South Korea

For purposes of protecting myself when shipping to South Korea, which USPS services offer tracking? I am hoping to use the Priority Flat Rate Padded Envelope. Also, if I shipped first class with registered mail, or just first class with the LC number...

Seeking advice

This is long but I want to explain the chronological sequence of events. I shipped a 1950's era vanity light fixture. I wrapped the glass shade in bubble wrap and packed it in a box inside a box. I wrote on the box "Fragile - Glass" in two places on ...

Buyer abusing Not as Described

I had a listing for a new pair of tennis shoes and took pics of it in it's new, unworn condition. That's how I shipped it to the buyer but once they get it they open a "Not as described" case on me claiming the shoes were worn. Later that night he po...

Resolved! vacation vs change shipping time

I need advice from other sellers. I am going to 2 concerts next week. I will be gone Sunday/Monday, home on Tuesday and then gone Wednesday/Thursday. The way I see it, I think I have a couple of options:1. change my shipping time to 2 days instead of...

I order 8 items from same seller i only got 1 smallest item in same Tracking number.

So like tittle says only got 1 item under one Tracking number. It was small paggage and missing 7 other items. Now it says all 8 items delivered and i cant open item not reseived case... I already contacted seller and Ebay but no ansver yet. I try to...

Just started seeing odd figures on shipping rates calc.

Saturady night/Sunday post midnight, just started seeing odd shipping rates if you go into edit the shipping method and click on "research rates" for USPS and enter 3 oz (for example) and 5 x 5 x 2" size the amount shown is $.91 which would be withou...

Customer supplies invalid address; eBay no help

Okay, here's the deal: Customer purchases (and pays for) item I am selling. Great, right? Unfortunately (and I think part of the problem lies in the fact that customer doesn't have a good grasp of English) I am supplied with an address that gets an "...

Resolved! Return name and address

Do buyers have to see my legal name and home address on packages I ship out? How do i change that so my name doesn't appear? Ive purchased things on ebay before and I've never known the name of the person who sent it, just the business name.

Shipping tip Invoices placement in packages

When placing an invoice in with your item, try to fold the invoice and partially wrap the item with it. When buyer pulls item out of package they immediatly see the item and invoice. Knowing the right item was sent. aswe