Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Changing shipping method from flat rate to priority after sale

Please advise me how I can change the shipping method froma flat rate box to priority mail? It is more economical for the buyer since it is rather local. Thank you....I'm new with this shipping stuff.

Shipping to eBay store

Hello, im new to ebay selling, I want to know how do I ship the items that I bought from a retailer to my eBay store. I mean what Address do I have to give the retailer in order to ship my merchandise directly to eBay? Thanks

If everything looks good?

When you approve a return request, you'll receive an email from eBay. Part of the message has the following paragraph: Check the item carefully when you get it back. If everything looks good, refund the buyer no more than 6 days after you receive the...

Resolved! Seller sold something obtained potentially illegaly

Hi - in messaging with a seller, a seller told me that he had obtained some high value pokemon cards directly from a manufacturing factory/plant. This sets off red flags however as the amount of said items he has is definitely high and taking items f...

No way to contact customer service or file a return request

This has been a few days. I was told the item I bought was not a possible fraud.I tried using resolution center that web page, but it bounces back and forth. And browser stops because too many redirect. But if you choose the seller side, it is workin...

Help Please, Need to Ship

My money is being held in Paypal and I sold 3 items today which need to ship asap, however, I do not have the funds in my backup account to cover the shipping charges. I know if I'm late, my money will be held longer. Any advice would be appreciated.

Global Shipping Program from USA to Canada

Be very carefull when having items sent from the USA to Canada. If the seller uses the Global Shipping Program, Pitney Bowes will charge you $30 USD or much much much more to process the import charges. I have had $65 USD processing charges on items ...

My case expired and I returned the product, but seller did not refund me money

My case expired on Paypal, so the seller didnt answer my question or my message.And he received my returned product. What should I do?? Please give me some suggestions.

No tracking number provided

Anyone know how I should approach this?, item I brought shows shipped but there's no tracking, I ask seller to shipped via FedEx and they agreed but on the order page it shows shipped as usps priority . Should I give another day to have them send me ...

Shipping Estimate Changed Within Minutes (Buying)

Several sellers had an item I was looking for but only one had 100% feedback. When I went into that listing, the delivery date was estimated to be May 21 via Priority Mail. I was wondering if it was due to handling time, but I guess eBay did away wit...

eBay USPS Tracking shows item as NOT delivered. If i Google the tracking it shows item IS delivered.

Hello all, I sipped a package from the U.S. to a buyer in Finland, it was a smooth transaction and he paid for the shipping, all was going well, the item made it to Finland in 4 days via USPS International First Class. However once the item departed ...

Resolved! Buyer opened "item not as described case and returned item before case was decided by eBay

I am not a regular seller on eBay. Recently I decided to clean out my purse closet and sell some of my Louis Voitton purses. All auction had plenty of pictures and I answered all questions I received in a very timely manner. All purse were listed as ...

Unusual return attempt. Item shipped to Deleware, buyer later opens INAD claim, I send him label...

The buyer then tells me he can't use the return label I sent him because his post office won't accept it. I pressed for more on this, he was trying to return the item from Germany! I told him I shipped the item to an address in Deleware exactly as li...

How to offer free shipping with certain amount purchased

Hello: I just set up a store and have begun listing products. I'd like to offer free shipping on purchases of $99 or more, but can't see a way to set that up. Could someone please point me in the right direction? Thank you in advance.

Combine shipping?

Hello everyone -Just a quick question to make sure I don't mess anything up. I have a buyer who has bought and paid for one item (today) and made an offer on a second item (also today - offer accepted). Will it be okay to put both items (once they pa...