Shipping

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Resolved! USPS Priority Package Delayed In Transit Question

I have an item I purchased that has been shipped by priority mail. It has been 8 days since shipped. Priority mail generally arrives in 3 days from my experience. The tracking shows it is "delayed" and hasn't been updated since the 19th. I'm wonderin...

Help please, buyer returned differnt items

So to make a long story short, we sell expensive items on ebay, about $3000.00 each, data processors. One buyer purchased 7 of them, he had 10 positive feedback, been on ebay for about a year, paid right away, messaged thanks ect.. so felt it was ok ...

Problem with Dispute

hello,Could someone help me with my problem... I don't know what to do.I ordered the phone, but it comes defective. Seller asked me to contact with my local repair centre. I padid for diagnostic and said to the seller, that problem is with mother boa...

Can I get a my money back in these circumstances

I recently bought an N64 game complete in box in very nice conditions from Japan, I assumed the seller would send the item in cardboard box in order to keep the game box from getting damaged but he said it will be sent in a Bubble Mailer. The seller ...

Customer can return a different item than what they bought

FYI -Customer bought a new old stock clock for their car , after a month, they said their mechanic said it lights but doesn't work. We said, return it and sent a label. Customer returned a different brand clock that was USED. We contacted customer wi...

Buyer never returned the item after she got refunded

I am having so much trouble finding in the resolution center how to complain about a buyer who had not returned my item. This buyer claimed she did not recived the purse after tracing number clearly claims "left in front porch". Paypal refunded the f...

Refund

For about half a year, I've been running a salesman that does not want to return my money. He's still responding to me since he sent me to verify via paypal. But he deceives, he did not send anything.Thank you

Resolved! Buyer "Item Not Received" Request...my Tracking says otherwise...next step?

A little over 2 months ago, I sold a guitar part. Item was shipped within 24 hours of payment and tracking shows it as delivered to the address provided at Ebay checkout/Paypal 3 days later, along with the time it was delivered "In/At Mailbox". Febru...

Resolved! Problem with buyer, requested return missing parts/pieces...

I recently sold a 1970 Italian floor light. The item is rare and I had onluy ever saw 1 on Ebay. The fixture has 2 bulbs that can be adjusted to tilt forward/backward. I did this with a screwdriver. the light is intended to wash a wall with light.The...

Resolved! eBay Global Shipping Program

Postal rates have gone up - yes, but eBay is sticking it to buyers. I find their global shipping rates exorbitant. If one uses USPS the price is about one-half to one-third. of the eBay prices. Additionally e-Bay also takes a cut on the postage so th...

Broken seal? Now customer in Saudi wants to return.

I have been selling for few years on eBay. I understand the pros & cons of shipping item internationally.If anyon can help me out in this situation, I would be really grateful. 1. Item for sale: Refubished Canon Camera in a SEALED box (Refurbished by...

Resolved! Ebay Shipping labels printing very light.

When I print labels at USPS, they come out fine but when I print the labels using eBay, on my laser printer, they come out very light. Especially the new Bulk Shipping option. I've tried all the suggestions in the forum (preferences, quality, etc.) b...

How do I get the estimated delivery time changed for economy shipping to Australia?

I sell CD's on both .com and .ca and I am in Canada. For US buyers I have a courier company that takes the CD's over the border to mail USPS, for Canadian buyers, I use Canada Post. If I used Canada Post for international postage it is about $12-13 p...

FedEx SmartPost PO Box Question

I offer SmartPost as a free shipping option on a few of my heavier items. When a buyer chooses this option, are they given some sort of notification at checkout that SmartPost does not service PO Boxes and they therefore need to select a different sh...

Resolved! Seller sent free shipping item postage due $75

I'm unclear about procedures. I bought a $60 mannequin advertised as free shipping. It was late arriving despite several emails to the seller regarding the shipping of the item and their assurance all was well. When it did arrive yesterday it came po...