Shipping

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Global Shipping Program Notification EMails New?

On another account I shipped items to a Canadian Buyer. On 1/19/18 I received an email telling me the package left the GSP hub in Erlanger, and today I got an email telling me that it was delivered to the Buyer today. Is this new? I don't think I eve...

Lowest Prices for UPS and FedEx?

I currently have been using USPS as my solid and only shipping source but I'd like to entertain the idea of UPS and FedEx as USPS is very low, however, when zipcodes hit the bigger cities, it is almost 3x more which turns customers away and combining...

USPS is not scanning my items until three days later and caused my seller status to drop

I had a top rated status, but USPS for the last month have not been scanning my packages until three days after I drop them off, causing them to be late. What can I do?

Protesting USPS's & eBay's Proclivity In favouring Chinese Sellers Over USA Based Sellers.

Ok, I've been on eBay as a Buyer & Seller since almost the beginning.Not a Newbie at all.I am wondering WHY eBay favours the Chinese Sellers placement in the Search Results over those of USA Based Sellers.I've done a simple ambiguous search for "Univ...

How to refund buyer from canelled transaction when payment's pending with paypal

I'm a seller and I cancelled a transaction after payment was complete and ebay is now asking me to tefund the payment but i dont have access to the funds since payment is pending with paypal, im a new seller and they've been holding all of my payment...

Resolved! Question about Fine Arts and GSP

Can someone explain why "Fine Arts" are on the GSP Excluded List?Is eBay worried that someone will steal a valuable painting or sculpture, and then use Global Shipping to get it out of the US? I ask this because I'm a painter, and would love to sell ...

Multiple FedEx upcharges on Nov/Dec Shipping for heavy/large shipments

@berserkerplanet@Anonymous I have several instances where I shipped boxes weighing over 9lb in Nov and Dec via FedEx SmartPost and FedEx Home Delivery. All the labels were printed via eBay labels. Now that I have received the invoices I have a number...

Return request

I have 2 problems that I need help with. (Both have to do with returns.) The first:I received a "request a return" from a buyer. I stayed in contact. It's now been over a month since I last heard from them and a case wasn't ever opened. It's now too ...

Thank You eBay for Being Fair to Me

Hi all, I just want to share that I did get a full refund of my payment, shipping and return shipping fee through eBay. I had purchased a NAD item and the seller dragged out every step of the process.So to give buyers of NAD items hope, hang in there...

AVOID FedEx Smartpost: huge HIDDEN SHIPPING FEES charged

I am an experienced eBay buyer and seller. Weighed and measured the package accurately (7.2 lbs., 12x8x6). Compared shipping options. USPS would have been $20.41. FedEx SmartPost was $13.78, so I selected that. Next eBay invoice charges the shipping ...

Postage Refund from Ebay

I couldn't print postage I purchased, so l logged on to another computer to do so. I believed I had 24 hours to do this per the Ebay instructions. When I saw that I was charged for post the used and unused postage, I contacted customer service and wa...

usps no longer accepting packages over 13oz on ebay

Customer service told me ebay is no longer accepting first class packages 13oz and above on their site anymore. Is this true?

Buyer already says he's gonna return item, how do I protect myself?

Had someone hit a BIN, pay for the item, then say they thought they were buying something else. The excuse was completely **bleep**, and since I had already packed it and don't accept returns, I denied the request. They stated in a message that they'...

USPS status delivered but not received.

I bought an item of $150, USPS tracking said delivered "in/at mailbox" but I did not received it. mailbox is small enough for letters only, not shoe box sized packages. There is a unlocked gate, so the usual mailman normally leaves package at my door...

Resolved! Do I need to accept a "doesn't fit" return? ...should I???

I am fairly new to selling on ebay, and I just got my first request for a return. The item the buyer purchased from me was a North Face jacket and I had it listed as "no returns accepted", yet he is now requesting to return the jacket because it "doe...