Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

eBay's Global Shipping Program stopped working?

Hmm, it's happened yesterday (05/24/18), buyer from Russia bought my item (listing has "ship via global shipping program" checkbox set) but when I tried to create and purchase shipping label, eBay shows me international rates only instead of domestic...

Mail chute inside lobby is locked tonight

The mail chute where I usually put boxes is locked. I would rather put the package inside because of temperature outside even though I'm sure it will be exposed to high temps. At some point. Can I put a first class smallish box under 16oz in the mete...

Resolved! Haven’t received priority mail in a week!

Tracking number: 9405509699939972553453 I’m new to eBay. I ordered some shoes for a pretty low price. Not unrealistically low, as a few people have bought these shoes for half the retail price — the problem was availability. Naturally, I bought the l...

Resolved! when buyer refused a USPS priroity shipment

A buyer bought an expensive item from me,after I packed and printed the shipping label,purchased insurance from private insurer,I email her and thank her for the business.Then she said her son placed the order by touching her phone and asked me to ca...

Resolved! Items not as described but cannot open case because says not delivered

Multiple items that are incorrect in 2 different packages from same seller in China. Seller wants to "reissue" but at this point I just want a refund for both transactions. I cannot open a dispute because it says the packages haven't been delivered. ...

How do I ask Ebay to step in after seller accepted my return but wont send prepaid shipping label.

I opened a return for an Item that has missing parts, the seller accepted my request for a return but only sent me an address to send it back not a prepaid shipping label. The seller said he will not issue a prepaid label. So now the request is waiti...

USPS

Hey. Anyone can track the shippings on USPS website? I think the system is down few hours and I can't check what's going on with my packages. I would call USPS customer service, but I don't think they can help me if their website doesn't work. Anyone...

Resolved! Seller shipped a item to the wrong adress

A seller got an item mixed up and now someone has my package and he is trying to get it shipped to me without having it shipped back to him. How long sholud this take?

Shipping Calculator Broken since Stores Redesigned

Anyone else having problems with shipping calcualtors ? Keeps booting me out of the shipping calculator screeen (Shipping and Payments Tab using PC) when trying to get a shipping quote for a customer.

Banned from Amazon: Shoppers who make too many returns

When will eBay really clamp down on this ? http://www.msn.com/en-us/money/companies/banned-from-amazon-shoppers-who-make-too-many-returns/ar-AAxCABR?li=BBnbfcN

New eBay Shipping Label Makeover. What happened to my shipping options?

#1 What happened to my Fedex option? Depending on the buyers location its sometimes a better option. As long as it gets there on time I should be able to choose the shipper. Just like I refuse to us UPS.#2 Why is it I cant select USPS insurance.Just ...

limits to ebay seller protection?

Recently we had a return in which we had the serial number of the printer even pictured in the initial listing. when we received the return, which we did not contest, the printer returned was both obviously not the one we sent, but was also missing a...

cancel transaction, keep restocking fee

Hello friends, sold an item, a watch $500, buyer paid. buyer requested fast fedex shipping, a new special leather strap... etc.. Of course I did all this for the buyerafter 3 hours, buy contacted me changed his mind ( package was not send yet ).I do ...

Returning an item (sellers fault). Can i charge what the seller charged me -or- actual shipping?

Seller sent me the wrong item. If i send it back, can i charge the seller what he charged me for shipping? Isn't that fair? Or do i have to charge seller the actual shipping?

Faster way to refund when Paypal balance is zero?

I have had a couple of times I needed to refund a buyer, and had zero balance on my Paypal account. (I use it for buying also) I tried to transfer money from my linked bank account, but it took a few days to finalize. I tried another time to just do ...