Shipping
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Forum Posts

Inaccurate tracking updates?

The past 10 things I've ordered on here have had very inaccurate tracking "updates". They have all said that the item was out for delivery at 8:30am then "delivered" at the same time or only a few mins later. The closest post office is not that close...

International Shipment USPS Delays

Has anyone experienced longer than usual shipping times for items sent out in mid December reaching their destinations internationally with USPS First Class International packages?

Resolved! buyer provided invalid address

I just sold an item and when I went to print the shipping label it told me that FedEx wouldn't accept a PO box and I must use the USPS. I contacted the buyer to see if this was ok with them. They responded by giving their physical address. I type in ...

US Location But Really Shipped From Foreign Country

I noticed some sellers who are listed as located in the US are having their purchased items shipped to the buyer from foreign countries, mostly China. When I search for an item, I always use the sort feature "US ONLY" location because it takes so lon...

Requested Refund, and Seller Opened a Case with eBay Rather than Responding to Me

I requested to return an item that was not new as described. Rather than respnd to me, the seller asked eBay to step in and shortly thereafter ebay ruled in their favor. Irritating, as there was no communication with me at all, but ultimately it's on...

User avatar by Adventurer
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  • 12 replies
  • 0 helpful

Return of a pc part

I bought a pc on eBay,worked great it was perfect but...after 2 weeks the graphics card broke, the seller had given a 2 year warranty on the pc so I contacted them and I shipped the card back to them and they approved it for a return.they said they w...

Support case closed in favor of seller when they forgot to ship an item

The case was incorrectly closed in favor of seller which prevented me from leaving seller feedback. Basically what happened was I purchased several items from the same seller but one of them never arrived, I opened a case and after talking for a whil...

User avatar by Adventurer
  • 559 Views
  • 12 replies
  • 0 helpful

Seller says dont have to return but destroy it.

Hello.I hope someone can help about this weird solution. Few weeks ago I bought a wifi adapther and get it but it does not work well after i open request a return case.After the seller answered to try another modem or router but i tryed many times bu...

Resolved! Buyer bought an item using buy it now and paid now doesn't want the item or refund what should I do

Buyer bought an item using buy it now and paid now doesn't want the item or refund because he didn't win what should I do?he bought one item and paid then bid on another item that would make the pair but didn't win now he doesn't want the item or a r...

Big Problem with international zip codes

I shipped a package to Italy on dec 28. Instead of going to Italy, it went to a U.S. city that has the same zip code as the Italy zip code and is hung up in that city. What to do?

Resolved! Product photos obscured a scratch on the product

I bought a calculator and the item photos do not show a scratch on the viewing area of the calculator. I think it's mainly due to lighting and the camera used to take the photos. I'm not sure if it is fair to ask for a refund or not. The seller does ...

User avatar by Adventurer
  • 383 Views
  • 4 replies
  • 0 helpful

Don't ship to Mexico - Repeat - Don't ship to Mexico

I shipped a $75.00 pen to Mexcio via eBay's global shipping program. Didn't arrive in 4 weeks. The buyer contacted me so I said, wait for another week. let me open a missing case with USPS. They didn't' I used USPS with a tracking number - but there ...

Return of ebay fees

Hi everybodyI need a help of community. I sold an item to a customer from Australia in October 2017 and after he received it he wanted to make a refund. As per my Ebay Seller's policy I do not accept returns and do not make refunds. So after customer...

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