Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

The seller cancell the order but Paypal gave the money to the seller

In the last days, I made an order and after a several minutes I cancelled the order. The seller was agreed, but Paypal putted the order status in Pending Payment. After 3 days Paypal email me to nofity me that they gave the money of the transaction t...

Resolved! Seller misrepresenting where item is shipped from.

5/3/18 Thursday afternoon I placed an order with a seller who was supposedly based out of Los Angeles, California. Item is promised by Friday 5/11. Acceptable to me for an item to take a week to get across the country on free shipping. I live in west...

Resolved! When to open an INR case

Hey guys, I m usually a laid back buyer/seller but a made a rather very expensive purchace lately that has me on the edge. The buyer promptly shipped the item with tracking information etc. It's been almost 40 days, ebay displays a "No estimate avail...

Paypal charge back. Now no money no goods.

Ebay case closed to seller (me) favor. Because buyer refused to receive the item (he changed his mind)Now i win the ebay case because i do my side jop and sent item as described and paid high shipping fees. Buyer charge back throw paypal and won the ...

Empty Package

I just received an empty envelope ! I opened a case "missing parts or pieces" is there any luck of a refund ? In the photos the tracking is clearly visible.

over size limit USPS Priority Canada

I listed an item with "No International Bidders", this was do to the size and not wanting to go over the limit of 79 inches in combined length plus girth. Of course someone in Canada was still able to win the auction.It is an expensive guitar amplifi...

best method to ship high value item insured

I am planning on on listing a gold item with a mininum auction bid of $2500.I normally send via the post office first class and used shipsaver insurance for higher priced items.I just wrote to them to ask if they have a maximum insurance amount, but ...

Never received my merchandise, never issued a refund.

Purchased an item in February 2018. Never received the item or a refund.Tired of dealing with this guy, all he's interested in is having his negative feedback rescinded. Won't ship merchandise, won't refund the purchase price. Wdsman51

Shipping problem-Catano PR

On April 17th 2018 I ordered and bought a $900.00 headphone amplifier from an Ebay seller. It appears that the seller used USPS retail ground as the carrier and method. there is also a signature required option added. On April 18th, the seller droppe...

Using FedEx smartpost is late!!

Hello, I have always used FedEx smart post but never had this experience. This time I dropped it off on Friday afternoon but it looks like didn't leave the site until the next Monday morning. It should be arriving at my buyer within 2-8 business days...

Ebay Item Number Not Printing on new Shipping Label

It was useful to have the item number on the shipping label, please put it back.

Package returned for insufficient address

I just received back a package for insufficient address. It was free shipping. I want to know if when I refund the buyer can I deduct what I paid for shipping or do I have to refund the entire amount?

Shipping a box in a envelope.

It happens to me all the time. I know they are trying to save money, but really, shipping a box in a envelope? I'm not even talking about a padded envelope. I'm talking about a manila envelope. The box inside almost always arrives totally crushed. Us...

zura kvrivishvili

hello need your help I bought the goods the seller gave me tracking numbers but this store and the seller is gone he was a swindler you wipe his page but I already gave him the money it's already taken 30 days

Can't leave negative feedback for buyers & return policy in favor of buyers - FED UP!

I am fed up with Ebay's policy on feedback and return policies. You can't leave negative feedback for a buyer. I recently sold an item to someone and they requested to return it because they claimed they did not receive the correct item. The item shi...