Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

buyers address issue...help!

I hope someone can help answer my question? I had a buyer purchase three items from me & paid immediatey. I contacted her to let her know I would do a partial refund on shipping since I combine. She Thanked me and told me that she had typo'd her addy...

Replacment for item USPS lost has same tracking number as original item??

I purchased an item and when it didn't show up the seller claims that USPS lost it but tracking shows the seller only printed a label and USPS was still waiting to receive it. I say the seller never sent the first one and lied about shipping it to co...

Quality Shipping Labels

Does anyone have a source for good quality shipping labels that wont break the bank?We have been using the 4x6 thermal shipping labels from Ecoswift for a few years. The cost of these when purchased in about 8 rolls is about $4.75/250 I believe. They...

Return not Defective

I recently refunded a customer who said the item he received was defected, the customer filed a dispute without even giving me a chance to help them. I recevied the item back and the item works perfect, in fact, I've already sold the item again. Payp...

Shipping to PO Box ; filtering out sellers who dont when search response comes up ?

For security reasons all o my mail goes to a PO Box. Has been like that for the past 20 years. dont have a letterbox at my property. Now currently I buy something and then it tells me the shipper doesnt send to a PO Box. So I have to send a request t...

INR opened in Germany on something shipped to Brazil, but I can't reply or sign in on their site??

I had a case opened last night for an INR that was sold and mailed on January 15th. It was updated on Feb 1st and says it's currently being processed in customs. I try to sign in to reply to the case and it's taking me to a different eBay site in Ger...

open case put on hold

Hello ebayers,I opened a “item not received” case against a seller. Latest response has been ” eBay Customer Support has placed the case on hold until Mar. 1 to allow time to provide additional documentation.”. after opening the not received case I r...

Shipping to Germany

I had a buyer from Germany that says that at checkout it is not allowing her to proceed because it says that I do not ship to her country. I checked my settings and I do offer shipping to Germany. Is there something else I need to do so she can purch...

Why does eBay always overcharge sellers for shipping costs?

I've been selling on eBay for 10 years now, and noticed this a long time ago, but never had the time to ask about it or sort it out. On almost every transaction I've ever had with them (in the hundreds) I compare what eBay wants to charge me to ship ...

Resolved! Shipping delays, what's happening?

I'm starting another thread on this, because what is happening doesn't make sense. There is something major going on, can't find out what it is yet. Do not think this is a weather issue. I sent s package to Ga on the 17th, showed in transit to Ga. On...

Resolved! eBay dipping into your pocket book without authorization! That's a no, no!

First, I'd like to let you know that our household is a USPS personnel household. Ebay has started to bot your shipping labels and monitor your transactions to the penny. As in my case, I sent out a packages about 3 weeks ago with a 4 ounce postage l...

Bargin Completed with Customer over lost package

Recently a customer bought 2 items from a variation listing of mine. A few days later, after I paid shipping for the items, I brought both packages to USPS. After a few days the customer messaged me about not having recieved one of the two packages t...

One day shipping question

So...my app doesn't tell me this....if I sold something today, saturday, and Monday is a holiday, presidents day, what day must I ship on??? Ok if it gets printed on monday and scanned in on tuesday by usps....or is that too late? Ebay, please make r...

Item received, buyer opened the request claiming he didn't receive it?

Hi! I just got message from Ebay, that the buyer opened the request, claiming he didn't receive the item.The item was sent on November 10th, and since I got receipt and tracking number, I tracked it - it says - ITEM RECEIVED.Interesting thing is that...

I want to get my money back. I'm probably getting scammed.

Long story short: I bought a microphone because its price was very low. Suspiciously low.One day after the purchase, the item got removed. Days after that, comments about counterfeit products appeared on the seller's page. I'm pretty **bleep** sure t...