Shipping

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Resolved! PROPER USE OF FLAT RATE CONTAINERS

Yesterday I took a package to the local post office for shipment. I use the Ebay shipping labels, package was weighed and measured and proper postage was attached. I used two medium flat rate boxes and put them end to end...in other words they were s...

Resolved! Free shipping doesn't apply properly

Hi All, I have free shipping after $35 listed on all of my listings. I have the settings set for free shipping after $35 on all of my listings. Why does ebay keep charging buyers shipping even after they have purchased over $35 of my items? I am assu...

Envelope bubblewraps

I recently made a post about shipping with a bubblewrap envelope that they sell on stores, they only have 2 dimensions mine is 6x 9 inches when i go to packaging dimensions for printing the shippin label they want me to give them 3rd option which is ...

Resolved! Tracking not updating, buyer requesting refund

I mailed item Monday & there’s been no tracking activity. As a courtesy I reached out to the buyer & asked her to let me know if package does/doesn’t arrive & if no arrival I’m happy to provide refund. Her response was “No tracking updated, I’ll take...

Pay Pal

Has anyone been having problems getting cut off from shipping through ebay? A paypal rep was helping me change the primary email address to mine instead of my husband's. She said we couldn't enter my address as it was associated with an old account. ...

USPS shipping

Since January 1st I have had a terrible experience with USPS. In the last 30 days, 15 packages shipped have shown up empty and torn apart to the customer. Packages have also shown up smashed and crushed sometimes with footprints on them. In 15 years ...

Major Invoicing/Checkout Flaw!

I almost hate to post this here, for fear of alerting buyers to the scam. But since - I would think - it's primarily sellers using the boards, I thought I should go ahead and do so. Best case - maybe ebay will see this, actually investigate, and fix ...

PLEASE HELP! Buyer requested return as "item not authentic" and is now damaged

We're a new seller and dealing with our very first return. Like Amazon's A-Z guarantee, eBay's Money Back Guarantee is designed to help buyers more than sellers. They can twist the words in their favor to get full refund even if it's not warranted. T...

eBay shipping labels printing blank

Anybody else having issues printing shipping labels through eBay? I can purchase postage, but when I go to print the label, it comes out blank besides the header and footer. It is not my printer because packing invoices and other pages print fine. Ma...

Combined International Shipping Canda vs Worldwide? Options for multiple locations?

I have a problem. I sell comic books and I offer combined shipping. On average, the cost for a single book worldwide (Europe and Australia) is $9 plus $2 each additional book. However, shipping to Canada is only $4.50 for the first book and 75 cents ...

I didn't get an item and now it's not in my Resolution Center

In November 2017 I bought an item from China. It was a LED light with motion sensor you put above your door lock so you can see the lock at night. I tried to find it in my bought items and it just disappeared. When I tried to file a complaint with Eb...

Auctiva insurance

Now that Auctiva for some reason is no longer offering insurance on Ebay... any suggestions on where to purchase international shipping at a discounted amount?

Reasons for not shipping USPS PO BOX?

I understand there is no way to search for this. One has to search each listing to find out. What is the reason for so many sellers not accepting PO Boxes? One would think they are safer than physical addresses. I understand they are drop shipping of...

Shipment delayed, no tracking for almost two weeks

I sent a package to a buyer USPS Parcel on 1/17/18 - which ended up delayed with no tracking after 1/25/17 (for almost two weeks). Buyer contacted me last week - checked with his PO and I checked with mine and was told Parcel Post can be delayed. Buy...

I'm trying to set shipping options to US and Canada, but listing keeps showing 2 entries for US

I'm trying to set shipping options to US and Canada, but listing keeps showing 2 entries for US: Setup under my new listing: However this is what I see when I preview the listing: What am I doing wrong?