Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Shipping to US only

I am selling an item that is prohibited to be shipped outside of the US because of ITAR regulations. In my listing, do I just completely ignore the whole international section or do I manually exclude all other countries? In its current state, I have...

Tracking

I ordered one month before still, I didn't receive the item and also cannot track the good. But It's a china post. Can somebody help me, please? If you have any solution please share it.

Shipping Requirement Updates - Can I upgrade?

Ebay will require us to use the shipping method we promised in our listing. I typically list with free parcel select, and when possible I upgrade to either Priority or First class - this involves about 90% of my listings. This is my preference since ...

Resolved! Missing Package Need Advice

Here is my situation. I have a buy who said he never recieved a package. The tracking says it was deliveried in a mailbox. I have had this happen before and I asked him to wait a couple of days and it usually show up. This time it did not. This buyer...

Resolved! Somehow the buyer got Free Shipping????

I can't figure this out. I had 3 auctions end at about the same time and all I did was hit "Send Invoice," for all 3. They all paid and then today I noticed one that was supposed to include $10 shipping had shipping as "Free." I did not ask for invoi...

Advice on a Return Request

A buyer requested a return on a item which I am unsure of if I should accept. My listing had two photos which showed damage on the corner of an item's packaging and the basis for their return request points this damage as the reason to return. So, wh...

I had to remove all my most expensive merchandise From ebay

I sold a 2005 Volvo Stereo system $149.99, the buyer received the item and replied on the eBay message system that it was "excellent!" 3 days later I get the return request. I asked what the problem was and he gave me 3 completely different ridiculou...

Combined shipping for small items

I set up several listings and am charging $2.99 for the first item and $.50 for each additonal item. I had my first order of the item for 3 different variations. The customer was charged $8.97 (3 x $2.99). Did I set the listing up wrong? Is there som...

printer

I need to know if the printer I bought has been shipped....Linda Quesenberry

Snowglobes Global Shipping Program?

Are snowglobes allowed to be shipped internationally through the Global Shipping Program?

Slow shipping and seller using even slower shipping options

Member for 0ver 15 years,Cheap shipping options are causing very slow delivery times. Add to that sellers who have long handling time or are slow to deliver items to shipper is hurting ebay. Amazon is killing ebay, because shipping is super fast most...

Setting up a new shipping policy

I'm trying to set up a new shipping policy and I only ship to the US.Under the excluded shipping locations, under North America, it has Bermuda, Canada, Greenland, Mexico and Saint Pierre and Miquelon.I don't want to ship to any of those locations an...

Tracking number but no info

Hi everyone. Tracking number was provided but not the shipping company. When I asked the seller they said Yodel but when I tried tracking and contacted the company I was told that tracking number isn' from them and isn't in their system. What should ...

Resolved! Internatinal shipping calculation errors by eBay

This is my second post on this. I have just removed international shipping from all my listings. This has been happening to me for about two weeks. Today's example: sold an item for a big $7 to someone in Canada. eBay tell them shipping for a first c...

Resolved! never received the item

ok, On 29DEC2017, I purchased the new factory owner's manuals for a 2017 LEXUS RX450h for the price of $94.95. The seller sent this via Parcel Post (supposedly). Parcel Post should have taken no more than 2-3 months to my location (Military Base in J...