Shipping

Forum Posts

Sorted by:

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Buyer requested return through messaging due to color....next step?

I am not a high volume seller, and this is the first time a buyer has asked to return an item. The request came as a message. The buyer states that in the photo the stockings appeared "Suntan" but he believes they are "Dark Taupe". It's such a subjec...

Buyer request to return item 2 days after buying it and item is shipped

Buyer bought item 2 dsys ago,I shipped it and yesterday buyer openef request to return the item because he changed his mind. I told that this is impossible and that I cant stop the delivery anymore. Also I told him that he should have cancelled order...

Sent a product back without opening a return request

So ive been trying to buy a new phone but every 'new' phone I get is used. One potential seller said that since the phones looked like new she posted them as 'brand new'. Anyways so I talked to the seller via messages and she sent me a return label. ...

GSP general questions.

Concerning what actually happens at the GSP center, do they automatically open packages to verify the contents? Do they repack items or just place a new label over the original one issued by the seller? Also, if I list an item and say in the listing ...

Contact eBay privately Online

Hi, Is there any way to contact eBay privately about a return/refund besides calling? (I have pictures I'd like to send) I've been contacting the seller, but he's been extremely rude, accusing me of being a "liar" and "fraudulent buyer." Every time I...

not happy with iport charge

Hello dear ebay manegment thanks a lot to ebay website its one of the best or very best online shopping , im very old member in eby but in this year im not happy with import charges so i stoped buying with have import charges now buying from amazon -...

How Can I ship to a PO Box USPS after an auction ended?

I have a buyer with a PO box. I want to ship a small package via a USPS small package to him. It appears that my settings exclude PO boxes. I am OK with shipping to a PO Box. What are my options to get the package shipped? Can I over-ride the no PO b...

Resolved! I did not get item and money back time is gone

Hi!I did not get item- iPad battery while was waiting it for 5 months. What is my steps for getting money back? Is it Ebay, Paypal or bank now ?

Ebay Closed Case My Favor, Now Buyer opens Paypal Dispute

Okay in 20 years never had a paypal dispute so not sure how to handle.I sold a projector Parts or Repairs, "Needs Light"Description : Powers on, no light, remote works some times. Of course I do not know anything about these or if I even put the tray...

No shipping option for weight greater than 150 lb

Hello, I'm new to eBay and I'm using File Exchange to add and revise my listings in bulk. I only ship heavy items and want "Freight: Large items over 150 pounds">Other as my shipping option. Potential customers will need to contact me for a freight q...

Return shippping label

I started a return, and I paid for and printed a return shipping label.Ths shipping label is USPS, but USPS will not ship the item because the box is too large.How do I get a shipping label that will work for this return?How do I get a refund for the...

Parcel Select is very slow?

HelloI brought something on eBay and the seller did not sent it right away long story i am suppose to get the item today but stil no updates all it says is The item is currently in transit to the next facility as of March 19, 2018. and over the weeke...

item stuck on accepted

Hello! so i recently bough some items from an ebay seller in japan (they have a 100% rating so im not worried at all its a scam) but for example, when i track in here on ebay it says it was accepted 5 days ago, and tracking on Japan Post and USPS sho...

standard shipping using DHL

I have shipped many items and never had DHL as an option. It may be becasue I am from a small town and DHL is not available here. Anyhow, DHL for me is in no way standard. DHL takes forever to ship to US postal dirtribution center and then US post ta...

Question about item exchange

Hi eBay user, If i purchased something on eBay .Then i received that package and seller He sent wrong item to me .We made an exchange agreement each other about item was wrong .He apologized to me and he will give me 2 piece free for his mistake and ...