Shipping

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Major Invoicing/Checkout Flaw!

I almost hate to post this here, for fear of alerting buyers to the scam. But since - I would think - it's primarily sellers using the boards, I thought I should go ahead and do so. Best case - maybe ebay will see this, actually investigate, and fix ...

PLEASE HELP! Buyer requested return as "item not authentic" and is now damaged

We're a new seller and dealing with our very first return. Like Amazon's A-Z guarantee, eBay's Money Back Guarantee is designed to help buyers more than sellers. They can twist the words in their favor to get full refund even if it's not warranted. T...

eBay shipping labels printing blank

Anybody else having issues printing shipping labels through eBay? I can purchase postage, but when I go to print the label, it comes out blank besides the header and footer. It is not my printer because packing invoices and other pages print fine. Ma...

Combined International Shipping Canda vs Worldwide? Options for multiple locations?

I have a problem. I sell comic books and I offer combined shipping. On average, the cost for a single book worldwide (Europe and Australia) is $9 plus $2 each additional book. However, shipping to Canada is only $4.50 for the first book and 75 cents ...

I didn't get an item and now it's not in my Resolution Center

In November 2017 I bought an item from China. It was a LED light with motion sensor you put above your door lock so you can see the lock at night. I tried to find it in my bought items and it just disappeared. When I tried to file a complaint with Eb...

Auctiva insurance

Now that Auctiva for some reason is no longer offering insurance on Ebay... any suggestions on where to purchase international shipping at a discounted amount?

Reasons for not shipping USPS PO BOX?

I understand there is no way to search for this. One has to search each listing to find out. What is the reason for so many sellers not accepting PO Boxes? One would think they are safer than physical addresses. I understand they are drop shipping of...

Shipment delayed, no tracking for almost two weeks

I sent a package to a buyer USPS Parcel on 1/17/18 - which ended up delayed with no tracking after 1/25/17 (for almost two weeks). Buyer contacted me last week - checked with his PO and I checked with mine and was told Parcel Post can be delayed. Buy...

I'm trying to set shipping options to US and Canada, but listing keeps showing 2 entries for US

I'm trying to set shipping options to US and Canada, but listing keeps showing 2 entries for US: Setup under my new listing: However this is what I see when I preview the listing: What am I doing wrong?

How to combat unusual, bad behavior by Ebay?

Im an american in Malaysia making products for sale everywhere using ebay for the past 20 years. Ebay has twice in the past year cheated me out of proper seller resolution and I dont know what to do. Case 1. Only Canada is excluded from our Sell-To c...

Resolved! Unfair customers!

I am so tired of unfair customers and the one sided view of ebay. Unfair feedback, returns after 29 days, untruthful about returning to get out of paying return shipping. I feel like quitting. Anyone been there to talk me out of it?Sue

Damaged merchandise

I purchased an air hockey table for my grandkids and when it was opened it was cracked in half. I contacted the seller to tell them and they requested pictures of the box it came in and I sent those about a week ago and have not heard from anyone sin...

Resolved! Is their a way to offer my trs discount for usps shipments but not fed ex?

Resolved! take your 10 percent and

i never ship late,but somehow it seems to be getting worse,,,,so contact a seller and ask for the FB **bleep**....dont think so....going from 20% to 0

Item Return - What are my options?

So, I purchased an item that said the location was in Michigan. I saw it would take a while to get to my house, but figured the seller was saving on shipping, and I was willing to wait. When I got the tracking number, I discovered it's coming from Ch...