Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Resolved! Delayed shipping in transit

Anyone notice delayed shipping everywhere? I have quite a few packages that have not reached their destinations, and customers concerned. Ship dates are 13th,16th & 17, they show no updates since the 20th. Some show leaving the sort facility and in t...

diabetes test strips and lancets.

I sold 100 diabetic test strips & 100 lancets. Picture showed box said one time use lancets. Buyer complained that I didn't specify they were one time use in the description. I told him I didn't realize they made reusable ones although sometimes when...

User avatar by Adventurer
  • 1276 Views
  • 11 replies
  • 0 helpful

Seller didn't refund

Originally, I had to receive itme on Feb 7. I didn't receive item, so I sent message about refunding. but seller just said " wait, wait" How can I refund about this? I don't know why i wait

Ebay tracking issues?

Anyone having trouble with ebay not picking up tracking info? I purchased an item last Friday and it was shipped over the weekend, seller uploaded tracking and per the USPS website the package has been accepted is enroute to me. The ebay website AND ...

Complicated Situation - Freight Delivery

We are a brick and mortar business that does a significant volume of sales via eBay. We deal in primarily vintage furniture, and therefor employ freight delivery very regularly as we sell items that are too large and/or heavy to ship via more standar...

User avatar by Adventurer
  • 388 Views
  • 10 replies
  • 0 helpful

Resolved! Is "Free Shipping" considered a "Specified Shipping Cost"

Is "Free Shipping" considered a "Specified Shipping Cost" in the context of Automatic IPR? Not talking about seller-designated IPR. The policy page is unclear. https://pages.ebay.com/help/pay/require-immediate-payment.html

Free shipping and making profit

I've been selling a little bit here and there (used half.com a lot) for 5 years and never saw this board before. So I have a question....i wanted to list some of my books but others have them listed for a couple dollars and then free shipping on top ...

User avatar by Adventurer
  • 189 Views
  • 3 replies
  • 0 helpful

What does this tracking mean?

https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=2&text28777=&tLabels=LS585141169CN%2C Package makes it thousands of miles from China in a few days but is now stuck a few miles away for the last week?

User avatar by Guide
  • 369 Views
  • 10 replies
  • 0 helpful

Post office put wrong shipping label on boxes

Post offie put wrong shipping label on 2 boxers.Buyer #1 contacted me to inform me of contents, which was similar to Buyer #2 purchase. I had buyer #2 refuse shipment so it would come back to me for free. Since I offered free shipping and buyer #2 sh...

User avatar by Adventurer
  • 2028 Views
  • 42 replies
  • 0 helpful

eBay Can’t have it both ways. Shipping: Drop Down Options.

What happened to the "file a claim" dropdown that used to be in the "Labels" page? In the search bar it has the "Search by Insurance Policy" but even then there isn't anything to file a claim. It used to be there, and it was very efficient and fast c...

Does eBay even try?

This is supposed to be a Silicon Valley tech company, but their system is just sometimes so bad I can't even understand it. I literally have the shipping setup based on weight, and eBay charges the customer $10 less than what they charge me for shipp...

USPS - In Transit to Destination for almost 3 weeks

The tracking history states:January 26, 2018, 12:15 pm In Transit to Destination On its way to LOS ANGELES, CA 90014 The item is currently in transit to the destination as of January 26, 2018 at 12:15 pm. It is on its way to LOS ANGELES, CA 90014. Ja...

Delivered and signed for?

In Sunday i bought very heavy and expensive item on Ebay from UK. Yesterday on my Ebay summary page it clearly says: Delivered on Aug 23, 2017. When i click on tracking number: i got message allready fo 36 hours: We're unable to show the shipping sta...

Wrong address for Global Shipping Program

So I need to know what is going to happen next. I ordered a package and the address autofilled from PayPal to an old address. I tried to contact the seller and they had already dropped off the package to the GSP center and there was nothing they coul...

Free Shipping is not included when a Best Offer is accepted

"Free Shipping is not included when a Best Offer is accepted. Please wait for an updated invoice before completing checkout." "Free Shipping", "Best Offer" listings, the above statement is at the bottom of the page. When I say” bottom" I mean the ver...

User avatar by Adventurer
  • 3982 Views
  • 29 replies
  • 1 helpful
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