Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Shipping a brand new CPU w/ original box

How would I optimally ship this? In an envelope, a package?

Resolved! Voided USPS Shipping Label Still Showing in Order Details as "One of Two Packages"

I apologize if this has been covered in other posts, but I searched and did not find this specific issue addressed. This morning, I went to print out a shipping label for an item I sold last night. I hit PRINT, then immediately saw that my return add...

eBay allows you to post "Returns not Accepted" - and then forces you to accept return

I've been dealing with a buyer who flat out lied about the condition of a model kit I sent him. I sent the kit to him brand new and he claimed it was missing parts, had been partially assembled and had damage to other parts. Picture clearly shows thi...

No Signature on Fake Item above $750

Ebay is frustrating me a lot lately. It's very easy to see whom is selling the fake items when they arrive by if they require a signature or not above the $750 mark. If an item is sent with no signature and is fake, why does ebay still require that a...

Buyer didn't have a mail box, item returned.

I had a buyer who didn't have a mailbox. The item was returned to me. It was with free shipping. I emailed her and told her that the package had come back and it had a sticker that said "RETURN TO SENDER NO MAIL RECEPTICAL UNABLE TO FORWARD RETURN TO...

Increase in packages arriving damaged or empty to buyers?

Over the past 2 months I have had an increase in people in the US and Puerto Rico making claims that the item is arriving damaged with the envelope cut open or empty with a rip where the item was removed. This is on the same item(out of the 400+ I se...

Holding a package at ups dist center?

Anyone familiar with this process? I ordered an item I intended to use myups to have seen directly to the local distribution center for pickup. However I misunderstood the directions thinking I could do so from my account, however closer inspection o...

Resolved! bought an item that was wrongly described, returned and refunded but item posted back to me again

Hello everyone, I recently purchased an item that was not as described in the listing. I opened a case and Ebay decided in my favour, all good so far! I sent the item via the label provided by Ebay and once delivered it was refunded. 4 weeks later th...

Global Shipping Program

I recently made severalpurchase that ebay and their third party global shipper have confiscated items stating they are restricted when in fact custom's allow those same items to be shipped from the UK to the US. Is there something wrong here yes.I th...

Resolved! Item delivered to the wrong address!

Alright so I purchased several items internationally, this my second time buying from this seller, and I was following the tracking information closely because I was anxiously awaiting to receive the items. I noticed that it would be delivered some t...

Does USPS perform random audits on packages?

Mainly to ensure the proper shipping method is used? Such as mailing perfume first class, or shipping non media items through media mail? IF they do, how do they repackage the box? Use the same one, or a new one? Is there any indication placed on the...

DID I GET RACKED OVER THE COALS ON A SALE

I SOLD A PROJECTOR TO A GUY AND HE GETS IT AND SAYS WRONG ITEM WHEN THE PICTURE MATCHES OTHER PEOPLE'S ..GUY TELLS ME EITHER GIVE ME BACK 40.00 AND I KEEP 15.00 OR WOULD GIVE ME BAD FEEDBACK ..I HAD NO CHOICE BUT TO DO WHAT HE ASKED AND EBAY WAS NO H...

Bogus return filed for new sealed batteries. What happens next?

Recently sold pack of new sealed Durcell batteries with a Dec 2025 date. On June 7 buyer requested return claiming they're defective because they tried 4 of them and they don't work. On the same day, I basically told them they were full of it and dec...

USPS Lost Package. Final Value & Paypal Fees???

USPS lost a $70 item I shipped via Priority Large Flat Rate Box ($18.75). It has been lost for over 30 days. USPS approved my insurance claim for $50. But how do I go about refunding the $70 to the seller and get my Final Value Fee and Pay Pal fees b...

Priority Mail Intl - Tracking / Delivery Confirmation to Australia?

Hi everyone, I sold a $300 item to a buyer in Australia. They paid $78.50 for a priority mail flate rate box, my question is does Priority mail international come with tracking / delivery confirmation to Australia? I've searched everywhere online but...