Shipping

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Show discounted Ebay shipping rates to buyers -possible?

When I'm creating an Ebay ad, Fedex (and UPS) show some great rates for heavier items (if printing label through Ebay). But when I publish the ad, the shipping rates shown are not the discounted rates. Anyway to "fix" this? I plan to print the labels...

Overcharge by SmartPost

I sold something this morning and has SmartPost as an alternate shipping option, which the buyer chose. In my label module, the shipping was about $29 for a 7 pound item with discount. I accepted, printed the label. But...when I went to print the pac...

FedEx Shipping for Buyer Still Doesn't Match Label

Has anyone heard of any updates as to when Ebay/FedEx will have the FedEx shipping issue resolved? I had to remove all FedEx SmartPost options from my listigs, because what the buyer pays and what the shipping label says are still not matching. I've ...

Resolved! item lost in mail

hi all- quick question. I am a seller, but this has never happened before (miraculously). I bought a lipstick from a seller in Michigan, I am in Ohio. He shipped first class USPS and we all know how crazy/backed up the USPS is right now. The item shi...

seller ships item shipping company screws up but marks it as delivered right and buyer is out $$$

so i have bought several items from ebay never an issue..now... i buy 5 items i recived 3 of the 5 and 2 large items never made it to my house instead got dropped off at another door thanks to fedex im out over $300 because they tagged it as delivere...

UPS Surepost

Why do I see UPS Surepost showing as a shipping service on some listings but not all?? I had an UPS account and linked it to Ebay but I'm not sure how to print them or get them in my listing thanks

PARCEL NOT PICKED UP

Hello, I sold an item to a international buyer (Australia) but she has not picked up her parcel at the post office. I have not been able to get a hold of her after many messages sent. If she does not pick it up the Australian Post Office will send it...

Fed Ex Packages not scanning

Any Fed Ex label I have printed since the Smartpost rate hike on Jan 22 has not scanned properly. I have only printed 3 of them (2 Fed Ex Home Delivery, 1 Smartpost) and with all 3 even though I am visually seeing the Fed Ex employee scan them, getti...

Shipping no longer works after canceling billing agreement on PayPal

I have done this before and it used to work fine. The way you update a payment method for pre-approved billing-agreement shipping labels is to cancel the agreement in paypal. Then the next time you print a label in ebay it will fail and say the agree...

USPS joke

You may already know this, but I thought I'd share. I am a seller and have a package that has gone through the Jacksonville distribution center twice in the last 5 days and is late reaching its destination in Homestead, Florida. My buyer is being ver...

eBay is have a SHIPPING COST / CALC Bug. Undercharging my helmets by $20+

Hello Everybody, eBay drastically undercharged on an item I sold yesterday and the relist item also has the wrong shipping quoted. I sold a motorcycle helmet and eBay only charged the seller $9.99 shipping, instead of the ~$32 they normally charge. I...

Resolved! Buyer wants shipping refunded! What do I do?

As I am a very new seller I have a situation. So buyer purchased item and was one of my first customers so I told him I would upgrade his shipping at no charge from USPS parcel select ground to priority mail. No flate rate, I used the priority mail s...

Adding shipping charges after the auction closes

I won an item that offered free shipping - I bid and it ended in the middle of the night, so I didn't pay immediately. The next morning, there was an invoice from the seller adding a $15 shipping charge to the $22 item! I pointed out that it was free...

Notifications

First time seller, once the shipping label has been printed is there a default that notifies the buyer, or how do I notify?

Seller does not respond to return request

Bought ''Vintage Longines Ladies Watch" 122927977619 - got absolute fake with LONGUNE name on it.Item conition in title "New with tags", in the listing "Condition: Good working order''Watch is cheap Hong Kong fake and not working at all, so item is a...