Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Return policy - Help me understand...

Good morning. As eBay is no longer going to reward me with a rate reduction (as I will not offer to pay for shipping on returns - for a small seller like me that is simply ludricrous), why should I even offer 30-day returns any longer? I've never had...

USPS TRACKING PROBLEMS, INCOMPLETE TRACKING

I am a seller who has sent out 2 packages recently, and both of them have incomplete tracking. One was a $ 185.00 lego set called Joker Manor. The final USPS tracking update says, "Notice left, No Authorized Recipient Available"...that was all. It ha...

Buyer wanted to cancel shipped purchase, then claims damaged

Hello, I'm just hoping for some information regarding a recent transaction. I'll attempt to be brief. Any guidance is greatly appreciated.I sold a used video camera, printed the label, and shipped it within 30 minutes. After I returned from the Post ...

New shipping label page and missing "different zip code"

I typically package items up and the ebay label contains my return address but I ship from a post office near work. The new shipping label page does not contain a "ship from different zip code" anymore. It only allows you to edit your return address....

Resolved! Paypal Shipping Label Glitch?

I am trying to print a shipping label on Paypal. I get all the shipping label info put in. When I go to calculate the shipping cost I get this: "The recipient’s name is invalid. Please check it and try again." I have contacted my buyer and she says n...

Add Zip code for shipping location.

Hi,I have a question on adding zip code for shipping locaton.Sellers who located outside of USA also have to add their zip code on listing from July.2?Or only this regulation is for local (USA) seller? Below sentense is summer update from ebay. Thank...

how do i use my bank to pay for labels??

$0.00 in paypal... but i need to pay for shipping labels. so, i figured it'd bounce to my linked bank account.. like it used to.. but now it's just one big 'error' if i try. so........ what's the magic combination of settings to make my dream come tr...

Shipping a brand new CPU w/ original box

How would I optimally ship this? In an envelope, a package?

Resolved! Voided USPS Shipping Label Still Showing in Order Details as "One of Two Packages"

I apologize if this has been covered in other posts, but I searched and did not find this specific issue addressed. This morning, I went to print out a shipping label for an item I sold last night. I hit PRINT, then immediately saw that my return add...

eBay allows you to post "Returns not Accepted" - and then forces you to accept return

I've been dealing with a buyer who flat out lied about the condition of a model kit I sent him. I sent the kit to him brand new and he claimed it was missing parts, had been partially assembled and had damage to other parts. Picture clearly shows thi...

No Signature on Fake Item above $750

Ebay is frustrating me a lot lately. It's very easy to see whom is selling the fake items when they arrive by if they require a signature or not above the $750 mark. If an item is sent with no signature and is fake, why does ebay still require that a...

Buyer didn't have a mail box, item returned.

I had a buyer who didn't have a mailbox. The item was returned to me. It was with free shipping. I emailed her and told her that the package had come back and it had a sticker that said "RETURN TO SENDER NO MAIL RECEPTICAL UNABLE TO FORWARD RETURN TO...

Increase in packages arriving damaged or empty to buyers?

Over the past 2 months I have had an increase in people in the US and Puerto Rico making claims that the item is arriving damaged with the envelope cut open or empty with a rip where the item was removed. This is on the same item(out of the 400+ I se...

Holding a package at ups dist center?

Anyone familiar with this process? I ordered an item I intended to use myups to have seen directly to the local distribution center for pickup. However I misunderstood the directions thinking I could do so from my account, however closer inspection o...

Resolved! bought an item that was wrongly described, returned and refunded but item posted back to me again

Hello everyone, I recently purchased an item that was not as described in the listing. I opened a case and Ebay decided in my favour, all good so far! I sent the item via the label provided by Ebay and once delivered it was refunded. 4 weeks later th...