Shipping

Forum Posts

Sorted by:

Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

How do you list the package size for USPS poly mailers?

Say that I'm shipping small things that won't get damaged and weigh 3-4 ounces on average. I'm used to shipping boxes and thick/padded envelopes. Is putting in the size for a poly mailer required or just the weight only? Of course, items move around ...

International Buyer Refuses to pay Customs fees and now opens Item Not Recieved case

Hello! A buyer of mine has opened an item not recieved case against me and is requesting a full refund on a dress I sold them. Value is about $150 USD. They wrote in a message they were going to refuse the customs fees and have them send it back. It’...

Item was marked as "Refused" by USPS, but got sent back to me empty. What happened?

I sold an item and it was shipped via USPS to the buyer. The buyer messaged me saying they changed their mind about wanting the item, and I did see on USPS website that it shows the package was "Refused" at 12:30pm and then "Return to Sender Processe...

Item never shipped and now I am supposed to return it?

Hi! Paid an item that was never shipped. Opened a return item claim for refund purposes. Now I am supposed to return an item I never received? How can I work this out? Thanks!

How do I get ebay to step in and help?

Hi, I've got a defective item and seller offered to send a replacement but I never received it and now the seller didn't even reply to my last 3 or 4 messages that I sent to him. Furthermore, I'm not able to find the button or link to ask EBay to ste...

FEDEX Smartpost

FEDEX Smartpost was not eBay's best idea. I recnetly ordered an item that shipped from Illinois to Houston and it took less time to get from from Illinois to Houston, than it took to get from one side of Houston to another, by days. Also, once FEDEX ...

cost of FedEx Smartpost has exploded!

Anyone else noticed? Over the weekend, the prices being quoted for using SmartPost have just exploded! Much higher than they were last week - is this some sort of programming glitch? I just checked FedEx rates on their own website, and those prices f...

EBay Shipping Supplies

I spoke with ebay shipping supplies and they said they have ended all 12x12x12, 10x10x10, 8x8x8 ebay branded boxes because they werent a high demand item. I say B.S.. We ship glassware products and these are our most popular ones. We now have a $150 ...

USPS Priority Mail tracking question

I'm about to buy something quite costly, and the seller said that he would ship it to me in Mexico from the USA by USPS priority mail and that it would be trackable 'to a degree'. What does that mean? I think I've used this service before and it had ...

Resolved! Can eBay force a refund for 2 days later than estimated delivery?

Hi, I rarely sell on Ebay. I got an email saying my item was paid for minutes from midnight on a Thursday 2/22. The email also said I had 3 days to ship item out, which I thought was Tuesday since 11pm shouldnt count as a business day. The buyer chos...

Long time Ebay member needs return advise

I have a buyer who recently won two auctions from me. I gladly combined shipping. My auctions say I do not accept returns and that is also clearly stated in the description (unless I've made an error in description, etc.). Both of these auctions were...

Possible Buyer Scam

Hi Everyone, I have listed a camera for sale with 549.99 "Buy it Now" and "Make an Offer". Today I received an offer for 649 with a message: "Please contact me at 000-123-4567". So I send a message to the buyer asking why he offered more than the ask...

Shiping phone with battery between USA and Russia by air

Hi. I need to send a phone from Russia to the USA. But the phone has a non-removable lithium battery. Transport companies do not take it for delivery on airplanes. How can a company do such a transportation?

UPS Rate Calculator Broken Again

A while back, ebay had the UPS calculator so messed up I removed the option from my listings. Their script kiddies finally read the UPS documentation and fixed it so I added UPS back into my listings. Now, it's broken again. My preferences are still ...

No support from ebay on untruthful buyer

Clearly this damage has been done by some type of grinding or filing device. You can feel the grooves with your finger.Check out the layers of enamel and metal that have been ground through.I sold a very lovely vintage enamelware spoon to a woman in ...