Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

received damaged item, seller offers to exchange

Received damaged electronic device. After some dialoge with the seller, I decided to start the return process. A few days later the seller offers to exchange the item. I don't have a problem with an exchange, but am wondering about the possibility of...

Ebay gave a refund to buyer

Hi This is more than venting then anything else. I sold a book and the buyer clained it was damaged. First he tried to say it was not packed right, then he said this..." I do believe you packaged it correct if you said your husband did so. I will sen...

Purchased Item says delivered on Sunday

Had Ebay tell me an item was delivered today, on Sunday. Yet no package around, nor does my PO deliver on Sundays. Tracking shows its delivered as well, yet it is Sunday. I was home all day and saw nothing. Anyone else have the issue of items saying ...

Shipping help asap !

I have my listings all set for Ship to United States only. I had a person win a bid on a $3.00 with $5.00 shipping but even though it said United states only. They tell me that Porta Rico counts as United States shipping & it's not any highter. but w...

Shipping to Saudi Arabia

I would like to have a Nu-Calgon liquid, but I know whether it will be shipped to Saudi Arabia or in another way to get itSaudiˈ

What should I select in the print postage page if I want to ship a box via USPS priority shipping?

I want to ship a box that's 2 lbs, 4 ounce. Dimensions are 13" x 11" x 5". Should I select Large Package or Package/Thick Envelope?

Where can I get a USPS Regional Box (for shipping)?

I tried two different Post Offices near my home and they don't have them. I had placed an order for them online, months back, but they were delievered for some reason. Now I need to ship something by monday that is not going to fit in anything other ...

NEW RETURN POLICY

I am very unhappy with the new times allowed for buyers to return antique and vintage items. The 14 day period was half way reasonable but now the minumum is 30 days. In some cases, this allows enough time for buyers, who are also dealers, to shop th...

Can we ship boxes via FedEx Smartpost?

Does FedEx Smartpost take boxes? Lets say box size 13" x 11" x 5".

Printing Blank Page Shippining Label

opened ebay to print shipping label only to have the new format printing page shown..went to old printing page to print label and now only prints blank page? no label is generated..cleared cookies etc. no help..have already paid so cant use paypal pr...

Higher “item not as described” return requests - HOW TO AVOID

MAYBE THE BEST SOLUTION IS TO STOP SELLING AT EBAY AFTER 15 YEARS POWER SELLER ????Dear Ebay We are very disappointed from your new regulations regarding " not as described items " and the strict limits you applied .We are sellers for Health & Beauty...

Resolved! Out of Country Sale, in transit, buyer dispute

Hello Ebay comminuty. I received a dispute from one of my buyers that they did not receive the item. He questioned when it would be coming right before Christmas, so I checked the tracking and it said delivery was scheduled for Dec. 27th. However it ...

NEW EBAY limits for "item as not described " - IS THIS THE END ?

NEW EBAY limits for "item as not described " - IS THIS THE END ? MAYBE THE BEST SOLUTION IS TO STOP SELLING AT EBAY AFTER 15 YEARS POWER SELLER ????Dear Ebay We are very disappointed from your new regulations regarding " not as described items " and ...

Resolved! Tracking number doesn't exist or match any documents

I was just hoping someone could assure me whether my tracking number was a real tracking number or not. It's 18 digits, 2 letters first then 14 numbers then another 2 letters. The first 2 letters are ID. I have grown concerned because I placed this o...

Resolved! Closing/opening a Did-not-receive Claim

I opened a Did Not Receive request for an item. The latest estimated delivery date was June 27. The seller just wrote to me and asked me to wait until July 17 to see if it shows up. If I don't close this request will it eventually close on its own? A...