Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Can I get a refund for a shipping label that was damaged?

I purchased a shipping label through eBay and carried the package to the post office for delivery. 4 days later, the packaged was delivered back to my home with the shipping label nearly completely ripped off the box. The only thing that was left on ...

Postage from USA

HiI collect US comicbooks and over the years I have bought 100's using Ebay, from the USA Then, sudenly, the postage rates to the UK rocketed. I have seen $15 to $50 plus quoted for a single comic. It costs me $5/$6 dollars to send one to the USA. It...

label not printing

Greetings, the last couple times I have tried to print a shipping label nothing happens when I clock the print box. This is on the label page. I have used these hundreds of times. When I get the email saying I have purchased the shipping label I can ...

Wrong adress

Hi I bought an item at ebay, today it was shipped to the international shipper and I just saw now, that I entered a wrong adress (I moved to weeks ago and I keep messing up my adress with the next street). What I already tried to fix this:- changed m...

User avatar by Rising Star
  • 405 Views
  • 6 replies
  • 0 helpful

Specific Questions Regarding New Zip Code Requirement

I know that adding a valid item-location zip code is required as part of the seller updates. Perfectly reasonable and I understand it's needed to better serve the guaranteed shipping program. No problem. I also know that several sellers have asked if...

When I just refund a return case instead of accepting the return does it still count against me?

if a buyer opens a return case saying their item is not as described or broken , if I just give full refund will it still count against my not as described return cases? I know accepting the return will but not sure it will if i just refund and dont ...

had to open a return just to post a photo to seller of damaged items!

Tried with different browsers, desktop, clearing cache...nothing worked to upload photos in message center. Seems to be a recurring ebay problem. Got repeated server error messages when tried to upload photos of damaged items in message center as req...

User avatar by Trailblazer
  • 321 Views
  • 6 replies
  • 0 helpful

received damaged item, seller offers to exchange

Received damaged electronic device. After some dialoge with the seller, I decided to start the return process. A few days later the seller offers to exchange the item. I don't have a problem with an exchange, but am wondering about the possibility of...

User avatar by Adventurer
  • 205 Views
  • 4 replies
  • 0 helpful

Ebay gave a refund to buyer

Hi This is more than venting then anything else. I sold a book and the buyer clained it was damaged. First he tried to say it was not packed right, then he said this..." I do believe you packaged it correct if you said your husband did so. I will sen...

User avatar by Guide
  • 487 Views
  • 11 replies
  • 3 helpful

Purchased Item says delivered on Sunday

Had Ebay tell me an item was delivered today, on Sunday. Yet no package around, nor does my PO deliver on Sundays. Tracking shows its delivered as well, yet it is Sunday. I was home all day and saw nothing. Anyone else have the issue of items saying ...

User avatar by Adventurer
  • 234 Views
  • 3 replies
  • 0 helpful

Shipping help asap !

I have my listings all set for Ship to United States only. I had a person win a bid on a $3.00 with $5.00 shipping but even though it said United states only. They tell me that Porta Rico counts as United States shipping & it's not any highter. but w...

Shipping to Saudi Arabia

I would like to have a Nu-Calgon liquid, but I know whether it will be shipped to Saudi Arabia or in another way to get itSaudiˈ

Where can I get a USPS Regional Box (for shipping)?

I tried two different Post Offices near my home and they don't have them. I had placed an order for them online, months back, but they were delievered for some reason. Now I need to ship something by monday that is not going to fit in anything other ...

User avatar by Adventurer
  • 350 Views
  • 9 replies
  • 0 helpful
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