eBay

selling

how long does a seller have to ship a item ?

return - problem with the tracking status

Hi, I've bought laptop from USA by eBay GSP, item was defective so i returned it to seller. Package arrived to seller two days ago but ebay tracking status has not changed. I know the package arrived from fedex site. So why ebay is still showing the ...

Return amount for purchase made with a Ebay coupon

I applied an Ebay coupon to a purchase. In fulfilling my order, I paid with a credit card instead of PayPal. Seller sends me a product that is defective and agrees to a refund. I start the return/refund process through Ebay. It seems the Seller want ...

Global Shipping Program tracking

Hello. I hate global messing program. It is expensive, takes twice the time and then no one knows where my purchased item is. It is marked "delivered" - not to my city but neighbour city. I have no idea about who was the end courier to deliver it, an...

refund for item not received

my names are Regina Mijere i got a printer for seller who sent me a broken printer we have been charting not until December 7th 2017 when he sent me this: belowe help recover my money am unable to send any mail to him since its over 90 days and it wa...

Partial Refund Failed (I'm the Seller) - eBay and PayPal giving me ZERO help and directions

I sold an item on eBay last week. This morning the buyer requested a return due to item not matching description. With the buyer making this request I was given the option of full refund, partial refund, and messaging with the buyer. We messaged a co...

Seller didn't respond and I still got charged

INCORRECT / INACCURATE: The Phrase 'FREE SHIPPING' Must BE Banned! Sellers UNITE!

FOR IMMEDIATE RELEASE:Dateline (USA)Subject: 'Free Shipping', The PHRASE vs. The REALITYWith mounting incentives (read: bordeline pressure) by the Big Cheese, Sellers have been essentially forced-into offering what is termed 'Free Shipping' on many i...

Returns involving Non Tangible Goods

I bought a ceramic heater and had to return it because it was defective. I also bought the SquareTrade insurance plan when I purchased the heater. After I completed the return of the heater I pursued getting a refund for the insurance plan which was ...

diabetes test strips and lancets.

I sold 100 diabetic test strips & 100 lancets. Picture showed box said one time use lancets. Buyer complained that I didn't specify they were one time use in the description. I told him I didn't realize they made reusable ones although sometimes when...

Seller didn't refund

Originally, I had to receive itme on Feb 7. I didn't receive item, so I sent message about refunding. but seller just said " wait, wait" How can I refund about this? I don't know why i wait

Ebay tracking issues?

Anyone having trouble with ebay not picking up tracking info? I purchased an item last Friday and it was shipped over the weekend, seller uploaded tracking and per the USPS website the package has been accepted is enroute to me. The ebay website AND ...

Complicated Situation - Freight Delivery

We are a brick and mortar business that does a significant volume of sales via eBay. We deal in primarily vintage furniture, and therefor employ freight delivery very regularly as we sell items that are too large and/or heavy to ship via more standar...