Shipping

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Anyone else having issues with media mail?

We rarely ever use media mail but lately have had everything mailed this way turn up lost or incredibly late. Even tracking only updating once every three or four days just saying" in its way to destination ".. just Meir anyone else having that probl...

Item not received nor refunded

Ordered 2 items to wear during the Final Four, 2 team Jearsey's. I received one of them, but, the second one never came (Different Sellers). I put in a ticket and the seller sent them the information about the shipping. Shows that is was delivered to...

item lost at Erlanger

More than a month ago I bought an item at ebay and let it ship to the Netherlands trough the global shipping programme. Apparently the item was 'lost' at Erlanger. Opened communications with the seller, whom suggested I could open a case to get my mo...

Resolved! Free Economy Shipping is For China?

Hi there, I am somewhat of a new seller and buyer on eBay, and the past month I've been buying items from outside the US for extremely low prices. On the listings I guess eBay uses the term "Free Economy Shipping", This is something I personally don'...

International Shipping

It there a way thru e-bay to reduce shipping costs internationally?

How do I create and shipping cost report in Paypal for the year 2017?

I'm working on my taxes and can't figure out how to print a shipping cost report. I have a business acct. I've done itin the past but forgot how I created it. Thanks.

Can seller change shipping method after the sale. Seller is paying to ship and wants to ship faster.

I sold an item that has free shipping, and I received payment. Can I now go back change the shipping method to a faster and/or more expensive method if am still the one paying for the shipping? Buyer needs the item by a certain date and I want to be ...

Ebay's buyer protection policy appears to be in conflict with the Ship Cover insurance

Recently I shipped an item that was damaged during shipping. The buyer opened a claim and eBay required me to accept the return by April 29 because the item was damage/not as described. The problem started there since the Ship Cover insurance wouldn'...

Multiple items received but buyer says not received all

One one by buyer bought 5 items(kitchen set ) in 1 transaction from a variation i shipped them in 2 boxees Buyer claims she received 2 boxes but i box only had 1 item and rest missing . I know for sure i packed it and the size of the box in really la...

Buyer wants refund who pays return postage?

Ill put a bit of back story to show why I'm suspicious. So I recently sold a leather jacket through auction. The buyer questioned postage costs when item was active, I admit I'd overestimated cost due to being unsure on weight of coat so I offered to...

Seller says no returns

Hi everyone. I bought shorts on ebay. No info, just pictures and size - my size! I didnt check if the seller accepts returns because I usually don't do it. Actually I never return. Yesterday I got the shorts so I could try on. And surprise! The size ...

scammed

I ordered a 1080 ti described as new. it came used and opened. i took pictures from out of the box. Contacted them directly by phone and they are trying to email me a return label instead of going threw ebay. My assumtion is to get the item back and ...

Resolved! Priority Regional A & B Boxes

Hi,Can someone please explain this to me like I'm a 4 year old. My PO never has these boxes, so I have never used them. If I can save on shipping I will order them. I don't understand when I can use them, are they based on weight or Region-Zone? If I...

Item missing during shipment

Hello,I need some suggestions for my situation. The buyer won two of my auctions. She contacted me to send her these two items in one shippment and I did. Upon package arrival, she contacted me that she received just one item, not two.Is it possible ...

eBay needs to offer more buyer exclusion options to mitigate risks of simplified returns

With the new simplified returns policy going into effect soon, sellers will be facing higher risks and costs associated with returns. Sellers like me who sell items for many thousands of dollars, will no longer be able to use sensible tools like rest...