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Forum Posts
Shipping from Texas to Puerto Rico Transit Time?
So a customer asked me that he needs an item by Saturday for a birthday. He paid for first class, but I suggested priority seeing where he is located and I will pay the extra $3 for it. The question is, will it arrive by Friday or at least on Saturda...
Fed-ex "smart post" claims
I shipped a $75 item that cost around $40 to ship via the Fed Ex system; I thought I had exercised due diligence in shipping it, but it got damaged going around 100 miles to south NJ. The buyer sent me a number of pictures of the damaged item when it...
Sellers and returns
Well as usual Ebay has forgotten the sellers with another lame update. Now that we are being FORCED to eat returns no matter if the buyer totally messed up is a crime. That is why I enforce a 20% restocking fee just in case. Why is there not an optio...
Since when is bubblewrap bad?
sold an item used whole bunch of bubble wrap and the item still got damaged by UPS. customers complaining that I Used only bubble wrap and used too much of it. Package is insured by UPS so i guess Just offer her a refund and MoveOn
Resolved! Bought Item, Need To Return It Months Later, Seller Says OK, Anything I Should Know Before Shipping?
So the story always goes, you buy an item and it turns out you didn't want/need it so you start a return. Long story short I didn't find out that I didn't need it months later, way past the Seller's 30-day return window. I messaged the Seller recentl...
Are sellers aware of how negatively the Global Shipping Program effects business?
I have been disappointed with the GSP since the beginning. It takes significantly longer to get my orders, and it costs more! 5 day deliveries started taking 2 weeks once the GSP was instated. At first it was fairly easy to talk a seller into shippin...
Buyer Returns Damaged Item Before Insurance Claim
Hello eBayers, I'm a fairly new seller, and I'm looking for some feedback.I recently shipped one of those fancy Vueve Clicquot champagne holders for picnics and such. It's designed to insulate an expensive champagne bottle and flutes without them bre...
Item not received, stuck in transit!
On Jan 6 I ordered several items from China to the tune of $80+. It was mailed a few days later and tracking was provided. Estimated date of delivery was March 5. Item has not arrived and the tracking info has been stuck on "in transit" since Jan 12 ...
Resolved! Seller can't send a return shipping label and I can't open dispute
I've received the damaged fishing rod from US and started the return process. The seller agreed to a return, but can't buy a return shipping label (international shipping). Now I'm supposed to send items back. The shipping will cost me 300 usd (UPS) ...
PayPal won't release money to ship
I'm having a difficult time shipping items that people pay for.I'm having to use my own money which is on a prepaid card whichmakes it very difficult and time consuming to do. Can PayPal preapproveshipping funds if they are in the account??Not a happ...
Resolved! USPS Not Scanning Packages
Hello! my package was mailed on march 9, but since march 10 the only update has been “in transit to next facility” with no time or anything. i discovered that they’re not even scanning my packages and it’s probably automated. what do i do?
Post Office No Longer Has To Scan Tracking (Some) Numbers When Picking Up Packages
I just got off the phone with my local post office here in Florida, and was told that the local Tampa District has decided that carriers in this district only have to scan six packages when they do a package pickup. If I'm sending 10 or 15 packages, ...
How do I get ebay to step in and help?
i send item back.deadline was 13.today is 14 and i can't see option to ask ebay for help.anyone know what i missed?
usps lost item, buyer opened case
So I sold a pretty high priced item ($200) on January 24, shipped the next day and even got signature confirmation and made sure I got a receipt from the post office that I dropped it off. It's been 16 days and the delivery status has not updated say...
