Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Buyer opens return request saying item is used when it is new other and unused because finger print

Case # 5169388201: eBay has made a final decision in this case

Case # 5169388201: eBay has made a final decision in this case - qkmor18@gmail.com - GmailI have problem to print a return label; the system send this message:“Sorry we’re not able to process the label at this time, please try again later”(Since last...

Resolved! product not delivered

product not delivered. payment was four months ago. the seller wrote letters that everything is in order, he knows about the problem and tries to solve it. now stopped responding ... I can not send a complaint, because ebay does not find my product a...

What is with the new shipping process?

I just went to ship some items and the new shipping process is absolutly rediculous. It takes me 3x's as long to print one label and then 2x's as long to get to my next item. Is there a way to switch the settings back to the old shipping process.

Got a refund for item but not for shipping back

Bought a radiator for car.The item wasnt fitted my car altough seller wrote in description it was for that type of car.Payed 54 euros for package.After open a case seller offered a refund.I asked 3 times who will pay costs for shipping back package a...

Resolved! Return label has been printed and the package is in transit but Return process does not show it ship

I printed the label and dropped the package off at the post office. I checked USPS tracking and it shows that it is intransit. I went to EBAY and checked my return status. It does not show it shipped. So, I clicked the button "Mark as shipped". It as...

Resolved! Is it possible to ship something first class through the USPS website?

This is a NON eBay purchase I am referring to.On the USPS website I went to click and ship to print a label to return a very lightweight package to a company I had bought from. (NON eBay) All I can see is Priority Mail shipping. Is it possible to pri...

Entering return postage tracking numbers.

Hi,I printed a prepaid label to return an item, I had the package scanned at the post office and have a receipt proof of postage.I tried to enter the tracking number from the receipt only to be met with an error message "The tracking number you have ...

Beware of International shipping program

Long story short: two packages form two separate sellers in the U.S., both packages are lost in transit after being sent back from Germany to the U.S....after two months and multiple emails with the Pitney Bowes customer service folks in India all I ...

Resolved! Passing the buck

I can't begin the to describe the idiocy that I have have become involved with in a nasty circle between ebay complaints - shutl - Hermes. Suffice to say I am out of pocket. Each chat message has become more and more moronic. I couldn't even close th...

Shipping a camera and battery via USPS?

I'm selling a smalled used digitial camera, battery and charger. My preferred method of shipment is USPS. The camera is small enough to be wrapped and shipped via a USPS flat rate box and shouldn't have any issue with damage. Plus that would give a l...

I need my money back

eBay driving Sellers away with buyer protection policies

EBay is driving sellers away by allowing sellers to take advantage of buyer protection policies and abuse the system. I say this because I, like many sellers have chosen not to accept returns. Makes zero difference. A buyer can simply lie when they h...

Beware of Shipping Fed Ex Through eBay

A customer requested next day shipping and was willing to pay for it. Shipping Next Day through eBay was a few $$ cheaper than directly with Fed Ex. HOWEVER... The package took 2 days to get there. Fed Ex has an on time delivery guarantee, but it is ...

Item shipped in working condition. Buyer returned it completely broken.

I guess this is more of a post in frustration than anything else because I have read all sorts of horror stories in the forum of sellers being hosed by buyers on returns. I sold an item that was working properly received positive feedback and then a ...