Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Entering return postage tracking numbers.

Hi,I printed a prepaid label to return an item, I had the package scanned at the post office and have a receipt proof of postage.I tried to enter the tracking number from the receipt only to be met with an error message "The tracking number you have ...

Beware of International shipping program

Long story short: two packages form two separate sellers in the U.S., both packages are lost in transit after being sent back from Germany to the U.S....after two months and multiple emails with the Pitney Bowes customer service folks in India all I ...

User avatar by Not applicable
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Resolved! Passing the buck

I can't begin the to describe the idiocy that I have have become involved with in a nasty circle between ebay complaints - shutl - Hermes. Suffice to say I am out of pocket. Each chat message has become more and more moronic. I couldn't even close th...

Shipping a camera and battery via USPS?

I'm selling a smalled used digitial camera, battery and charger. My preferred method of shipment is USPS. The camera is small enough to be wrapped and shipped via a USPS flat rate box and shouldn't have any issue with damage. Plus that would give a l...

eBay driving Sellers away with buyer protection policies

EBay is driving sellers away by allowing sellers to take advantage of buyer protection policies and abuse the system. I say this because I, like many sellers have chosen not to accept returns. Makes zero difference. A buyer can simply lie when they h...

Beware of Shipping Fed Ex Through eBay

A customer requested next day shipping and was willing to pay for it. Shipping Next Day through eBay was a few $$ cheaper than directly with Fed Ex. HOWEVER... The package took 2 days to get there. Fed Ex has an on time delivery guarantee, but it is ...

Can a seller change shipping cost after bid made ?

I am bidding on an item. When I placed the bid, shipping was FREE.Bidding will end in one day.Now I checked and shipping is $ 2.99. Bid history:Bidder Bid Amount Bid Time****** US $1.04 15 May 2018 at 3:09:17PM BRT Item Revision Details:The following...

User avatar by Pathfinder
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Resolved! Return to Sender

I sold a custom item to a buyer who didn't change their address in PayPal when they moved. The new owners of the house refused the package and it was returned to me Return to Sender style. I am already out the shipping on the item which stinks but wh...

Shipping Clothing Question

I'm confused on shipping options/pricing for clothing. The USPS Calculator on their home website tells me its going to cost $5.50 for a 13 ounce large envelope that has 1/4" thickness variation (I think it consideres it a parcel). But when I go to th...

International shipping wrong address

So I a bit of experience with the ebay and international shipping. I wanted to share a issue that is unavoidable if it happens to you. We shipped a product through the "GSP" the customer reaches out to us letting us know the shipping address is wrong...

Cannot Find Refund

I ordered a product with my Debit Card through PayPal. I was supposedly given a refund. The refund shows nowhere on my PayPal account or my bank account, although the original withdrawal does. The seller claims he sent it a week ago. Assuming he is t...

Seller in china wants to report me

Hi all, so I live in Australia and the seller lives in China. The seller sent me an item which was partially ripped so I uploaded a photo to the case, I won the case and got my refund of $200 for a return but a couple days later I recieved a message ...

User avatar by Adventurer
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