Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Returning Product To Seller - Mail forwarded by USPS? No updates since. Help!

I purchased a product on Ebay that ended up being faulty. So I returned it with Canada Post. It got to the US fine, got to their city fine, but yesterday the tracking says:"Your item was forwarded to a different address at 10:49 am on April 16, 2018 ...

Buyer opened return...replied twice..then closed..now what?

I sold a Michael Kors purse...complete with photos showing two defects : a strap tear and a blemish. In my description, I said this: "Michael Kors pre-owned black purse. ALL SALES are FINAL. I've included plenty of photos - that clearly show the two ...

Shipping fees

hiiNeed help I started dropshipping, but m facing a problem with the shipping fees.I put zero shipping fees, but sometimes the store i buy from changes the shippings fees for different countries. So when I place my orders i figure out that I needcto ...

User avatar by Adventurer
  • 214 Views
  • 7 replies
  • 0 helpful

Wrong item shipped

I purchased an item, a Mountainsmith backpack. What was recieved was a different Mountainsmith backpack.What are my options here? Listing cleary says "Bugaboo" but the pack is a Caldero a smaller pack. Thanks!

Resolved! Buyer shipped return before I issued label

I accepted a return, but the buyer said she has already shipped at her expense. The return details say I have 2 days to issue her a label or Ebay will do it and charge me for it. I was perfectly willing to pay the return shipping but what do I do now...

eBay's return policy

eBay does a disservice to sellers on a return if it was the buyer's mistake. If the buyer made a purchase by mistake, the buyer should pay for return shipping. The seller is not protected at all. You have to refund them for the item plus shipping cos...

shipping

Anybody knows how to print 2 FedEx ground labels using E-Bay print shipping label service ? Sold a phone system w/17 phones, even the big box can't fit them all, need another small box.

User avatar by Explorer
  • 125 Views
  • 2 replies
  • 0 helpful

FREE SHIPPING!!!!

Long story short I do not offer free shipping, but my items keep selling and the buyer is not charged shipping. I have gone in 2 times and bulk edited my listings to make sure there is no free shipping? The last 6 items i sold all show free shipping?...

Global Shipping Program & International PayPal Fees

Hello,Though I have sold on eBay for quite a few years now, I just made my first international sale (which was news to me! I thought I had specified US only, since I usually do just that!). I received an email from eBay stating that I qualify for the...

Shipping is getting outrageous on eBay!

What is going on with sellers charging so much for shipping a top or a pair of jeans? I find a top or a pair of women's jeans, click on it because the price is right..but the shipping is so outrageous..$10.95 to ship a top or how about the jeans..and...

Help! not sure what to do

Long story short - I took an ebay labeled box to the post office today. It was scanned, then I decided not to mail it yet and took it home. Now, I would like to mail it tomorrow. Checking my sold items, I see that this item has departed the post offi...

User avatar by Thrill-Seeker
  • 426 Views
  • 17 replies
  • 0 helpful

Resolved! Flat rate freight using Greyhound

I sold an item using flat rate freight, and am going to use Greyhound express to send it to them. Thing is the buyer needs to go to a Greyhound station, and it's only 10 miles away from their address but they want a partial refund on the shipping cos...

Resolved! Have I been scammed by Ebay on a refund?

So here's what happened: I bought a used laptop from a US seller enrolled in the GSP. I paid the full amount inclusing shipping and import fees by credit card, not by PayPal. The item arrived, but it arrived damaged. Filed a return with the seller, a...

Resolved! 1 day or 2 days Handling time ?

I have 2 questions:1) I have 1 day handling time. I can pay and save the shipping label so I can respect the 1 day handling time. The problem is that I messed up my black print cartridge while trying to refill it, so I ordered a new one, ao instead o...

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