Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Never received my merchandise, never issued a refund.

Purchased an item in February 2018. Never received the item or a refund.Tired of dealing with this guy, all he's interested in is having his negative feedback rescinded. Won't ship merchandise, won't refund the purchase price. Wdsman51

Shipping problem-Catano PR

On April 17th 2018 I ordered and bought a $900.00 headphone amplifier from an Ebay seller. It appears that the seller used USPS retail ground as the carrier and method. there is also a signature required option added. On April 18th, the seller droppe...

Using FedEx smartpost is late!!

Hello, I have always used FedEx smart post but never had this experience. This time I dropped it off on Friday afternoon but it looks like didn't leave the site until the next Monday morning. It should be arriving at my buyer within 2-8 business days...

Ebay Item Number Not Printing on new Shipping Label

It was useful to have the item number on the shipping label, please put it back.

Package returned for insufficient address

I just received back a package for insufficient address. It was free shipping. I want to know if when I refund the buyer can I deduct what I paid for shipping or do I have to refund the entire amount?

Shipping a box in a envelope.

It happens to me all the time. I know they are trying to save money, but really, shipping a box in a envelope? I'm not even talking about a padded envelope. I'm talking about a manila envelope. The box inside almost always arrives totally crushed. Us...

zura kvrivishvili

hello need your help I bought the goods the seller gave me tracking numbers but this store and the seller is gone he was a swindler you wipe his page but I already gave him the money it's already taken 30 days

Can't leave negative feedback for buyers & return policy in favor of buyers - FED UP!

I am fed up with Ebay's policy on feedback and return policies. You can't leave negative feedback for a buyer. I recently sold an item to someone and they requested to return it because they claimed they did not receive the correct item. The item shi...

What happens if buyer doesn't complete return?

I had a buyer buy a pair of sunglasses from me. I said in the listing description that they had demonstration lenses, but the buyer was upset that I didn't *specify* that the lenses had engraving on them that read "demonstration" so they wanted to do...

Seller claim incorrect

My first purchase through ebay was April 29,2018. The seller claimed that their cargo cover fit 2011-2015 KIA Sorento. However, that is false. It's too wide to fit the slots near rear of the SUV at the tail lift. It cost me around 52.00 w/free shippi...

The buyer is trying to return different item but eBay sided with scammer.

This buyer bought this iPad Pro 12.9 1st Gen from me on 0423, and right after he received it he claimed that he received wrong color of this one. So I ask him to send front and back picture of my screen, here is what he sent to me. The first picture ...

Question about Return. Not damaged by shipping company

Hello, I requested a return on a product that i purchased. Its a 6 gpu mining rig, and ive purchased multiple without issue already. This is the first one ive had an issue on. I requested the gpus to be shipped in their original packaging and psus an...

Resolved! Wrong Address on Packing Slip

I noticed this problem with my stuff recently and in my searches I have found this is a problem eBay has had since 2013??Why is this still happening?Older instructions for fixing it doesn't seem to be valid anymore (the links/screenshots shows option...

Resolved! No help

I got no help from eBay always send me to wait 10 days more and one month more than the item should had been delivered.. And when I open case against the seller the eBay step in on the favour of the seller to make me wait tel next month and put my ca...

free returns

I think the "Free Return Shipping" is a bunch of bull.When I shop on ebay I look for the best price, closest location so I can get the item ASAP and for the seller to have the least amount of negatives, I dont care if the seller is top rated or not, ...