Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

How am I suppose to send this back safely, or can I? Damaged mold spray.

I received a packaged in bad shape. The content ( liquid mold spray) all leaked out. It even started eating some of the shipping box away. The fumes are bad. Some of the liquid has leaked into a plastic bag. The seller wants it back.

Resolved! Warnings

Where can I find the warning numbers and what they mean?

So upset, shipped via USPS FED EX SMART POST, delivery delayed

I’m mostly here to vent, but hoping someone will give me an option to resolve this. Buyer bid on and won 77$ Lego set, free Fed Ex Smart Post was included in price, but Priority was also offered as an option. I’m in California, and buyer is in Miami....

HELP! RETURNED TO JAPAN FAKE CHANEL BAG PAID $692.00 THEY ARE CIRCUMVENTED SYSTEM

ONCE RETURNED I GET AN AUTOMATIC REFUND, BUT THE SELLER WHOM WONT RESPOND TO NUMBEROUS EMAILS, WHO HAS 4K FEEDBACK NEGATIVE FEEDBACK OF SELLING HIGH END FAKES IS STILL SELLING, NOT RIGHT OR FAIR TO ALL SELLERSIT WENT FROM CUSTOMS TO ATTEMPTED DELIVER...

Resolved! Help! Can I reroute a Priority package back to me to stop a scammer!?

Hi eBayers!I accepted an offer on my item (a graphics card) and didn't properly check out the buyers details. He had 32 positive feedback and been on eBay since Nov 2017 so at first glance all looked good. But then I started getting a lot of messages...

Free Returns are a major bummer

I don't usually post on these boards. I don't usually complain about eBay. In fact, I love selling on eBay; but the new Free Returns policy is a major bummer for sellers. Buyers are treating eBay like a free rent the runway - they can order something...

throwback thursday

So when. way back. i started on ebay. very very convinient. buy - sell more.well, it has changed.list item. pay only *4% commish, shipping was cheap. shopping was not commissioned. buyers could get negative feedbacks. buyers were not allowed to keep ...

Resolved! Refund still not received for return!!!

"I bought an item with credit card in April. Item wasn't as described, so seller accepted a return for a refund. Item was delivered a few weeks ago. Seller took until the very last day to initiate a refund. He was unresponsive the entire time to my m...

"Unusual returns activity" threshold

Does anyone know what currently gets flagged as "unusual returns activity", and can anyone talk about it? Today I received a $17 package significantly not as described. I could open a case and get a full refund, but then the next time, I might get fl...

Estafeta members

I have been buying thru ebay since 2012 and never had issues till i moved to mexico and joined the ebay estafeta program just in the last year i have been cheated so many times i lost count all by estafeta and the funny thing is ebay does nothing abo...

Buyer claims item was "damaged," do I have any options or am I being taken advantage of?

I recently sold a new, factory sealed CD for $5.99 that also had free shipping.The buyer received it today and immediately messaged me saying the CD's jewel case was "damaged" and immediately demanded to know what I would do for him (in a very demand...

Advice on filing claims with USPS on antique items

I'll say upfront I've always been satisfied with shipping through the USPS and don't have a grudge against them. I've only had one issue but it raises some concerns about shipping antique or vintage items. Years ago I shipped an old guitar amplifier ...

Resolved! shipping costs on active auction listed much lower than it may end up being

Hello, I have bid on a bicycle that lists $50 as the shipping cost and I believe that is lower than the actual cost to ship the item. In the post description, the seller said: "I have it for sale locally as shipping will be expensive." Maybe the sell...

case information, what is and not part of the case?

I have a question, legal and stupid question, as I have been told several things basked on how the CS rep is feeling.....I have a return, not as described...after he buyer received them and altered them, no, they are nothing like the photos and eBay ...

eBay International Returns Process is a Broken Mess

The title of this post pretty much says it all. eBay has NO internal solution for facilitating international returns. Here are the existing clumsy methods: 1) Buy and upload a label. a) The seller is supposed to go to a site (often shown in a languag...