Shipping

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Okay. I’m getting scammed here

To cut an incredibly long story short, according to the buyer “I have taken the buttons off a cardigan and sown them back on” even though I haven’t. However the buyer has opened a return case in which I have accepted. They would have to return it bac...

Resolved! Can not message seller from items bought page in my ebay.

When I try to contact seller from my ebay summary it takes me to a FAQ page and doesn't let me message seller. This has also created another problem for me, I was trying to get a refund because I never recieved my item. So I created a return stating ...

The item was delivered, buyer opened a case after two months

Hey. I have a problem. I shipped a package and it was delivered to agent (whatever it means), so I left positive feedback and that's all. After one month I got an email from the buyer that she didn't get it because she moved out and wants me to ship ...

Percentage of sales returned? on Bloomberg today;

I don't have high percentage of returns, but every one hurts.There is an article on Bloomberg today stating, in part;"Deluge of ReturnsManaging returns is a critical issue for both landlords and retailers, and e-commerce has only made it more complic...

Selected Options not showing up on Scan Sheet

Ebay, Please add the selected drop down menu option to scan sheets/package list! When printing in bulk, the scan sheet does not show the selected option from the sale. Please add which option is selected by the buyer to the bulk sheet.

Combined Shipping, % Ebay Takes Of Shipping, Delayed Shipping

I am truly frustrated when a buyer pays and than asks if I can hold and not ship for a certain period of time because theyll be away. I can not do what my buyer wishes I have to explain its ebay rules. Ebay always states I didn't ship some packages o...

Seller won't provide a return shipping label

I've requested to return a defective item and the seller accepted my request, but won't provide a return shipping label. I've tried contacting him, but he won't answer. I've called UPS and they said the seller needs to provide the label, otherwise I'...

How do I issue a partial refund?

I've requested to return an item that was DOA due to very poor packaging. The seller offered a partial refund that was too little, I rejected it and settled on a larger amount with the seller. The seller now states that they are unable to offer a sec...

Resolved! I found the problem with the Ebay Shipping Labels.

Previously I posted ( 08/21/2017) a concern with the Ebay shipping labels. Here is my story. I hope this will help any other seller who is having problems. Item sold. You click shipping. . You verify address, weight and dims. Then you “Ok” to purchas...

Haven't Sold on Ebay 6 months. Need Current Info w/chances

Hoping some of my fellow sellers can update me with current chances withEbay listings and rules. I haven't sold on Ebay in 6 months. A lot of rule changes andreturn policies. 2 weeks return shipping still available? Did they change it 30 days?I need ...

As a seller: Never received returned item, charged return shipping fee and seller fee

Here's the scoop: I listed item knowing it works perfect, put no returns in auction. Buyer receives item, says it does not work. I ask what's going on, buyer is unresponsive. I hear nothing for 2 weeks. I get an email from ebay saying buyer shipped b...

Warranty on ebay

Hello everyone. I bought 3 strobe flash light, 10 months ago. I use them once-twice a week, not often. One light stopped to work. Lights were shipped from UK, where is 24 months warranty by the law. I would like to send broken light to seller to fix ...

I've initiated a return, but seller offered replacement.

How would this work exactly? Does ebay have a system in place for switching returns into replacements?

Resolved! The "You can't get there from here" run-around

I have been trying to cancel an order (which I have not paid for) but have been given the "double talk switch" by the seller, and eBay's Help Center" seems to be seller-orientated. Anybody else have a similar problem trying to cancel an unrequited or...

Who pays for customs fees?

Hi all, Very confused on this subject. I bought multiple items from a vendor on eBay from Canada to be shipped to the US. The shipping charges were very expensive. Later on I received a notice from UPS that I have to pay fees for customs clearance. A...